HP vs80 manual Scsi ID

Page 58

Table 4 Troubleshooting Table

Problem

Solution

 

 

SCSI ID

Changed drive SCSI ID, but

Make sure that all SCSI devices on the same bus have unique ID

the host server does not

 

numbers.

recognize the new ID.

If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are

 

 

 

available.

 

Make sure that you cycle power on the autoloader after

 

 

changing the SCSI ID.

 

Reboot the host server.

 

 

 

Autoloader performance

 

 

 

 

 

The autoloader is not efficiently

Check the network bandwidth from the host computer if you are

backing up data.

 

backing up data over a network. Consider comparing to a local-

 

 

only backup.

 

Make sure that the autoloader is on its own SCSI bus and not

 

 

daisy-chained to another tape drive or to the hard drive being

 

 

backed up.

 

Clean the tape drive. See Cleaning the Tape Drive on page 36

 

 

for instructions.

 

Try a new cartridge. A marginal cartridge can cause

 

 

performance problems due to bad spots on the tape requiring

 

 

retries.

 

Make sure that the data is being compressed.

 

Check the size of the files. Small file size can impact

 

 

performance.

 

Confirm that the backup application is utilizing block sizes of at

 

 

least 32KB, preferably 64KB. Refer to the backup application

 

 

documentation for details.

 

 

 

 

 

 

58 Diagnostics and Troubleshooting

Chapter 4

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Contents Hp StorageWorks Vs80 1/8 autoloader This Manual UpdatesTypographical Conventions and Terms Revision HistoryContents Autoloader Administration Customer Support Hp StorageWorks vs80 1/8 autoloader Installing the Autoloader Chapter OverviewInstallation Overview Understanding Autoloader Features Scsi RequirementsProduct Overview Chapter Installing the Autoloader Choosing a Location On top of the autoloaderUnpacking the Autoloader Accessories Identifying Product ComponentsRack Kit Components if rackmount unit Rack Kit ComponentsInstalling the Autoloader into a Rack Installing Mounting Brackets left side shownInstalling Rails on Rack left side shown Installing the Autoloader Connecting the Scsi and Power Cables InformationTurn on the server Preparing the Host and Verifying the Connection Installing the Autoloader Operating the Autoloader Operator’s Panel Overview Home Screen, Drive Loaded LED Indicators LEDOperator’s Panel Control Buttons Button DescriptionUnderstanding the Menu Structure Operator’s Panel Menu StructureUsing Cartridges Importing Cartridges Exporting Cartridges Importing a CartridgeLoading Cartridges Exporting a CartridgeUnloading Cartridges Write Protected Write Enabled IndicatorSwitch Write-Protecting CartridgesMaintaining Cartridges Cleaning the Tape Drive To clean the tape drive, follow these steps Creating an Inventory of Cartridges Autoloader Administration Configuring the Autoloader Resetting the AutoloaderChanging the Scsi ID Setting the Autoloader Operating Mode Random ModeCircular Mode Autoload Mode Using HP Library & Tape Tools Updating FirmwareUsing a Firmware Upgrade Tape Upgrade tape Running the Autoloader System Test Cycle Count Retrieving Information About the AutoloaderView Event Log Firmware Revision Diagnostics Troubleshooting Using HP Library & Tape Tools to Diagnose Problems Troubleshooting Installation Problems Scsi IDDiagnostics and Troubleshooting Troubleshooting Common Problems Problem SolutionMedia Write a DLT 4000 formatted tape Scsi ID Cleaning Media Attention LED Issues See Operator’s Panel Overview on page 24 for more Removing Stuck Cartridges Chapter Diagnostics and Troubleshooting An extra bump on the outside of the loop. See Figure Autoloader Error Codes Error Code Description DetailsConfiguration menu. See page 38 or power An empty slot that is expected to be full Controller timer circuit Diagnostics and Troubleshooting Technical Specifications Appendix OverviewAutoloader Specifications Characteristic SpecificationEnvironmental Specifications Temperature/humidityTape Drive Specifications Description DLT1 vs80Media Specifications Characteristic DLT Type IV MediaMedia Specifications Appendix a Customer Support Registering Your Product Service Options Contacting HP Customer Support Backup Software Support European Customer Support Centers Asia Pacific Customer Support Centers Elsewhere Warranty Information Warranty Information Index DLT