HP vs80 manual European Customer Support Centers

Page 82

■United States

(970) 635-1500; Monday - Friday,

7 am - 5pm Mountain Time

■Venezuela

800 47 888 (Caracas 207 8488)

European Customer Support Centers

Monday - Friday, 8:30 - 18:00 (C.E.T)

Note	For the latest list of phone numbers for HP Customer Support, see
	http://www.hp.com/go/support. Phone charges may apply.

■Austria

+43 (0) 7114 201080

■Belgium, Dutch

+32 (0) 2 626 8806

■Belgium, French

+32 (0) 2 626 8807

■Denmark

+45 39 29 4099

■English

International + 44 (0) 171 512 52 02

■Finland

+358 (0) 203 47 288

■France

+33 (0) 1 43 62 34 34

■Germany

+49 (0) 180 52 58 143

■Ireland

+353 (0) 1 662 5525

■Israel

+972 (0) 9 9524848

■Italy

+39 02 264 10350

82 Contacting HP Customer Support

Appendix B

Image 82

Contents Hp StorageWorks Vs80 1/8 autoloader This Manual UpdatesTypographical Conventions and Terms Revision HistoryContents Autoloader Administration Customer Support Hp StorageWorks vs80 1/8 autoloader Installing the Autoloader Chapter OverviewInstallation Overview Understanding Autoloader Features Scsi RequirementsProduct Overview Chapter Installing the Autoloader Choosing a Location On top of the autoloaderUnpacking the Autoloader Accessories Identifying Product ComponentsRack Kit Components if rackmount unit Rack Kit ComponentsInstalling the Autoloader into a Rack Installing Mounting Brackets left side shownInstalling Rails on Rack left side shown Installing the Autoloader Connecting the Scsi and Power Cables InformationTurn on the server Preparing the Host and Verifying the Connection Installing the Autoloader Operating the Autoloader Operator’s Panel Overview Home Screen, Drive Loaded LED Indicators LEDOperator’s Panel Control Buttons Button DescriptionUnderstanding the Menu Structure Operator’s Panel Menu StructureUsing Cartridges Importing Cartridges Exporting Cartridges Importing a CartridgeLoading Cartridges Exporting a CartridgeUnloading Cartridges Write Protected Write Enabled IndicatorSwitch Write-Protecting CartridgesMaintaining Cartridges Cleaning the Tape Drive To clean the tape drive, follow these steps Creating an Inventory of Cartridges Autoloader Administration Configuring the Autoloader Resetting the AutoloaderChanging the Scsi ID Setting the Autoloader Operating Mode Random ModeCircular Mode Autoload Mode Using HP Library & Tape Tools Updating FirmwareUsing a Firmware Upgrade Tape Upgrade tape Running the Autoloader System Test Cycle Count Retrieving Information About the AutoloaderView Event Log Firmware Revision Diagnostics Troubleshooting Using HP Library & Tape Tools to Diagnose Problems Troubleshooting Installation Problems Scsi IDDiagnostics and Troubleshooting Troubleshooting Common Problems Problem SolutionMedia Write a DLT 4000 formatted tape Scsi ID Cleaning Media Attention LED Issues See Operator’s Panel Overview on page 24 for more Removing Stuck Cartridges Chapter Diagnostics and Troubleshooting An extra bump on the outside of the loop. See Figure Autoloader Error Codes Error Code Description DetailsConfiguration menu. See page 38 or power An empty slot that is expected to be full Controller timer circuit Diagnostics and Troubleshooting Technical Specifications Appendix OverviewAutoloader Specifications Characteristic SpecificationEnvironmental Specifications Temperature/humidityTape Drive Specifications Description DLT1 vs80Media Specifications Characteristic DLT Type IV MediaMedia Specifications Appendix a Customer Support Registering Your Product Service Options Contacting HP Customer Support Backup Software Support European Customer Support Centers Asia Pacific Customer Support Centers Elsewhere Warranty Information Warranty Information Index DLT