HP vs80 manual Warranty Information

Page 85

Warranty Information

HP Products: HP StorageWorks vs80 1/8 Autoloader

Duration of limited warranty: One year

1.HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If Hewlett- Packard receives notice of such defects during the warranty period, Hewlett-Packard will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like- new.

2.HP warrants that HP software will not fail to execute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media that does not execute its programming instructions due to such defects.

3.HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

4.HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5.The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery.

6.Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the products, or (e) improper site preparation or maintenance.

7.TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

8.HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

Appendix B

Warranty Information 85

Image 85
Contents Hp StorageWorks Vs80 1/8 autoloader Typographical Conventions and Terms UpdatesThis Manual Revision HistoryContents Autoloader Administration Customer Support Hp StorageWorks vs80 1/8 autoloader Chapter Overview Installing the AutoloaderInstallation Overview Scsi Requirements Understanding Autoloader FeaturesProduct Overview Chapter Installing the Autoloader On top of the autoloader Choosing a LocationUnpacking the Autoloader Identifying Product Components AccessoriesRack Kit Components Rack Kit Components if rackmount unitInstalling Mounting Brackets left side shown Installing the Autoloader into a RackInstalling Rails on Rack left side shown Installing the Autoloader Information Connecting the Scsi and Power CablesTurn on the server Preparing the Host and Verifying the Connection Installing the Autoloader Operating the Autoloader Operator’s Panel Overview Home Screen, Drive Loaded LED LED IndicatorsButton Description Operator’s Panel Control ButtonsOperator’s Panel Menu Structure Understanding the Menu StructureUsing Cartridges Importing Cartridges Importing a Cartridge Exporting CartridgesExporting a Cartridge Loading CartridgesUnloading Cartridges Switch IndicatorWrite Protected Write Enabled Write-Protecting CartridgesMaintaining Cartridges Cleaning the Tape Drive To clean the tape drive, follow these steps Creating an Inventory of Cartridges Autoloader Administration Resetting the Autoloader Configuring the AutoloaderChanging the Scsi ID Random Mode Setting the Autoloader Operating ModeCircular Mode Autoload Mode Updating Firmware Using HP Library & Tape ToolsUsing a Firmware Upgrade Tape Upgrade tape Running the Autoloader System Test Cycle Count Retrieving Information About the AutoloaderView Event Log Firmware Revision Diagnostics Troubleshooting Using HP Library & Tape Tools to Diagnose Problems Scsi ID Troubleshooting Installation ProblemsDiagnostics and Troubleshooting Problem Solution Troubleshooting Common ProblemsMedia Write a DLT 4000 formatted tape Scsi ID Cleaning Media Attention LED Issues See Operator’s Panel Overview on page 24 for more Removing Stuck Cartridges Chapter Diagnostics and Troubleshooting An extra bump on the outside of the loop. See Figure Error Code Description Details Autoloader Error CodesConfiguration menu. See page 38 or power An empty slot that is expected to be full Controller timer circuit Diagnostics and Troubleshooting Appendix Overview Technical SpecificationsCharacteristic Specification Autoloader SpecificationsTemperature/humidity Environmental SpecificationsDescription DLT1 vs80 Tape Drive SpecificationsCharacteristic DLT Type IV Media Media SpecificationsMedia Specifications Appendix a Customer Support Registering Your Product Service Options Contacting HP Customer Support Backup Software Support European Customer Support Centers Asia Pacific Customer Support Centers Elsewhere Warranty Information Warranty Information Index DLT