HP vs80 manual See Operator’s Panel Overview on page 24 for more

Page 61

Table 4 Troubleshooting Table

Problem

Solution

 

 

Bad/defective/contaminated

If the Media Attention LED is cleared using a cleaning cartridge

media

and then immediately reappears each time a particular

 

cartridge is reloaded, and you have confirmed that the suspect

 

cartridge is not an invalid cleaning cartridge (DLTtape III or non-

 

DLT1), that cartridge should be suspected as being

 

contaminated.

 

— If this occurs, export the cartridge, clean the tape drive again

 

and then load a known good cartridge. In some cases, a

 

cartridge can be worn out, have been improperly degaussed,

 

have bad calibration tracks, or have a bad tape directory

 

recorded by another drive type such as DLT 7000 or DLT

 

8000.

 

— Any cartridge that is suspected of being defective or

 

contaminated should NOT be reused in any drive. Cartridges

 

that are suspected as being improperly degaussed or

 

containing incompatible formats such as DLT 7000 or DLT

 

8000 must be thoroughly degaussed before use.

 

 

Errors Displayed on Front Panel

“!” in autoloader operator

See Operator’s Panel Overview on page 24 for more

panel inventory display

 

information.

 

 

 

There is an error code on the

Look up the error code, try to resolve the failure, and power cycle

LCD display

 

(see page 66).

 

 

 

Chapter 4

Diagnostics and Troubleshooting 61

Image 61
Contents Hp StorageWorks Vs80 1/8 autoloader Typographical Conventions and Terms UpdatesThis Manual Revision HistoryContents Autoloader Administration Customer Support Hp StorageWorks vs80 1/8 autoloader Chapter Overview Installing the AutoloaderInstallation Overview Scsi Requirements Understanding Autoloader FeaturesProduct Overview Chapter Installing the Autoloader On top of the autoloader Choosing a LocationUnpacking the Autoloader Identifying Product Components AccessoriesRack Kit Components Rack Kit Components if rackmount unitInstalling Mounting Brackets left side shown Installing the Autoloader into a RackInstalling Rails on Rack left side shown Installing the Autoloader Information Connecting the Scsi and Power CablesTurn on the server Preparing the Host and Verifying the Connection Installing the Autoloader Operating the Autoloader Operator’s Panel Overview Home Screen, Drive Loaded LED LED IndicatorsButton Description Operator’s Panel Control ButtonsOperator’s Panel Menu Structure Understanding the Menu StructureUsing Cartridges Importing Cartridges Importing a Cartridge Exporting CartridgesExporting a Cartridge Loading CartridgesUnloading Cartridges Switch IndicatorWrite Protected Write Enabled Write-Protecting CartridgesMaintaining Cartridges Cleaning the Tape Drive To clean the tape drive, follow these steps Creating an Inventory of Cartridges Autoloader Administration Resetting the Autoloader Configuring the AutoloaderChanging the Scsi ID Random Mode Setting the Autoloader Operating ModeCircular Mode Autoload Mode Updating Firmware Using HP Library & Tape ToolsUsing a Firmware Upgrade Tape Upgrade tape Running the Autoloader System Test Cycle Count Retrieving Information About the AutoloaderView Event Log Firmware Revision Diagnostics Troubleshooting Using HP Library & Tape Tools to Diagnose Problems Scsi ID Troubleshooting Installation ProblemsDiagnostics and Troubleshooting Problem Solution Troubleshooting Common ProblemsMedia Write a DLT 4000 formatted tape Scsi ID Cleaning Media Attention LED Issues See Operator’s Panel Overview on page 24 for more Removing Stuck Cartridges Chapter Diagnostics and Troubleshooting An extra bump on the outside of the loop. See Figure Error Code Description Details Autoloader Error CodesConfiguration menu. See page 38 or power An empty slot that is expected to be full Controller timer circuit Diagnostics and Troubleshooting Appendix Overview Technical SpecificationsCharacteristic Specification Autoloader SpecificationsTemperature/humidity Environmental SpecificationsDescription DLT1 vs80 Tape Drive SpecificationsCharacteristic DLT Type IV Media Media SpecificationsMedia Specifications Appendix a Customer Support Registering Your Product Service Options Contacting HP Customer Support Backup Software Support European Customer Support Centers Asia Pacific Customer Support Centers Elsewhere Warranty Information Warranty Information Index DLT