HP vs80 manual Media Attention LED Issues

Page 60

Table 4 Troubleshooting Table

Problem

Solution

 

 

Media is rejected by the tape

You attempted to load media with an invalid format (DLT 7000

drive. Restore from tape NOT

or DLT 8000), an improperly degaussed cartridge, an invalid

successful.

cartridge type (DLTtape III or non-DLT1 cleaning cartridge), or

 

the tape drive read/write head is dirty. The tape drive rejects the

 

cartridge in these cases. If the cartridge format or cartridge type

 

is invalid, replace the cartridge. If the read/write head is

 

suspected as being dirty, clean the drive. If the format is invalid,

 

or the tape is improperly degaussed, the media must be

 

thoroughly degaussed before the DLT vs80 tape drive can use

 

this tape.

 

 

Media Attention LED Issues

 

 

 

Contamination by loose

Avoid contamination by ensuring that the autoloader is installed

debris.

in a clean, contamination-free environment. Cartridges should

 

be stored vertically in their plastic cases. Continue cleaning the

 

tape drive as needed.

 

 

Contamination by head

One or two passes with a cleaning cartridge should resolve the

staining.

Media Attention LED caused by normal head staining. If a

(Caused by adhesion of

cleaning cartridge is unsuccessful in resolving a cleaning light

chemicals that are present in

after 3 or more attempts, the cleaning cartridge may be

the tape media to the head

contaminated, and should NOT be used in another drive.

surface.)

 

 

 

Non-acclimated media

A cartridge should be acclimated for a minimum of 24 hours

 

before being used, particularly if it has been stored at a

 

substantially different temperature or level of humidity than the

 

tape library.

 

 

Wrong cleaning cartridge

Use only the vs80 compatible cleaning cartridge specifically

 

designated for the autoloader.

 

 

Expired cleaning cartridge

A cleaning cartridge is good for 20 uses.

 

 

60 Diagnostics and Troubleshooting

Chapter 4

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Contents Hp StorageWorks Vs80 1/8 autoloader Updates Typographical Conventions and TermsThis Manual Revision HistoryContents Autoloader Administration Customer Support Hp StorageWorks vs80 1/8 autoloader Installing the Autoloader Chapter OverviewInstallation Overview Understanding Autoloader Features Scsi RequirementsProduct Overview Chapter Installing the Autoloader Choosing a Location On top of the autoloaderUnpacking the Autoloader Accessories Identifying Product ComponentsRack Kit Components if rackmount unit Rack Kit ComponentsInstalling the Autoloader into a Rack Installing Mounting Brackets left side shownInstalling Rails on Rack left side shown Installing the Autoloader Connecting the Scsi and Power Cables InformationTurn on the server Preparing the Host and Verifying the Connection Installing the Autoloader Operating the Autoloader Operator’s Panel Overview Home Screen, Drive Loaded LED Indicators LEDOperator’s Panel Control Buttons Button DescriptionUnderstanding the Menu Structure Operator’s Panel Menu StructureUsing Cartridges Importing Cartridges Exporting Cartridges Importing a CartridgeLoading Cartridges Exporting a CartridgeUnloading Cartridges Indicator SwitchWrite Protected Write Enabled Write-Protecting CartridgesMaintaining Cartridges Cleaning the Tape Drive To clean the tape drive, follow these steps Creating an Inventory of Cartridges Autoloader Administration Configuring the Autoloader Resetting the AutoloaderChanging the Scsi ID Setting the Autoloader Operating Mode Random ModeCircular Mode Autoload Mode Using HP Library & Tape Tools Updating FirmwareUsing a Firmware Upgrade Tape Upgrade tape Running the Autoloader System Test Retrieving Information About the Autoloader Cycle CountView Event Log Firmware Revision Diagnostics Troubleshooting Using HP Library & Tape Tools to Diagnose Problems Troubleshooting Installation Problems Scsi IDDiagnostics and Troubleshooting Troubleshooting Common Problems Problem SolutionMedia Write a DLT 4000 formatted tape Scsi ID Cleaning Media Attention LED Issues See Operator’s Panel Overview on page 24 for more Removing Stuck Cartridges Chapter Diagnostics and Troubleshooting An extra bump on the outside of the loop. See Figure Autoloader Error Codes Error Code Description DetailsConfiguration menu. See page 38 or power An empty slot that is expected to be full Controller timer circuit Diagnostics and Troubleshooting Technical Specifications Appendix OverviewAutoloader Specifications Characteristic SpecificationEnvironmental Specifications Temperature/humidityTape Drive Specifications Description DLT1 vs80Media Specifications Characteristic DLT Type IV MediaMedia Specifications Appendix a Customer Support Registering Your Product Service Options Contacting HP Customer Support Backup Software Support European Customer Support Centers Asia Pacific Customer Support Centers Elsewhere Warranty Information Warranty Information Index DLT