HP 4400 - K4 manual Solution 2 Check the ink levels, Solution 3 Check the print settings

Page 54

Chapter 8

Solve a problem

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 3: Check the print settings

Solution: Check the print settings.

•Check the paper type setting to make sure it matches the type of paper loaded in the input tray.

•Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

Cause: The paper type or print quality settings were set incorrectly. If this did not solve the issue, try the next solution.

Solution 4: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you

52 Solve a problem

Image 54

Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Get to know the HP All-in-One Printer partsControl panel features Related topics PrintPrint documents To print from a software applicationPrint photos To print a photo on photo paperTo print a borderless image Print envelopes To print envelopesPrint transparencies Print on specialty mediaPaper Type Plain paper Click the Printing Shortcuts tabPrint Quality Normal or Best Print labelsOrientation Portrait or Landscape Print brochuresPrint Quality Best Two-sided printing ManualPrint Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain Paper Orientation Portrait or LandscapePrint using the maximum dpi Print a WebTo print a Web View the print resolution To print in Maximum dpi modeTo view the print resolution Use printing shortcuts To create a printing shortcutTo delete a printing shortcut Set the default print settings To change the default print settingsPrint Paper basics Recommended papers for printingHP Premium Inkjet Transparency Film HP Office PaperHP Iron-On Transfers HP Photo Value PackLoad media Load small-size paperLoad full-size paper Load envelopes BasicsPaper Paper basics Scan Scan to a computerSingle page scan a. Load original Related topics Copy Copy text or mixed documentsBlack and White Copy a. Load paper Color Copy Set the copy paper type Paper basics on Order ink supplies Work with cartridgesCheck the estimated ink levels To check the ink levels from the HP Officejet SoftwareFind the cartridge number Automatically clean print cartridgesChoose the right cartridges To order ink cartridges from your desktopReplace the cartridges To clean the print cartridgesClick Clean the Print Cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter HP support Solve a problemIf you have a problem, follow these steps Support processPhone support period Placing a callSupport phone numbers After the phone support period DqpdunTroubleshooting common setup issues Setup troubleshootingAdditional warranty options Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 5 Load paper in the input tray Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred Uninstall and reinstall the software To uninstall from a Windows computerRegistration screen does not appear Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper typeSolution 4 Check the ink levels Solution 5 Check the print settingsSolution 6 Align the printer Solution 7 Contact HP support Ink is not filling the text or graphics completelyTo align the printer Solution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 5 Contact HP support Solution 1 Check the paper typePrintouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly Solution 4 Use a higher print quality setting Solution 5 Align the printerTo align the printer from the HP Officejet Software Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colorsSolution 5 Automatically clean the print cartridges Solution 2 Use a higher quality image Solution 6 Contact HP supportSolution 1 Check the print settings Printouts seem blurry or fuzzySolution 3 Print the image in a smaller size Solution 4 Align the printerPrintouts have vertical streaks Solution 1 Print on a page of plain paper Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Printouts are slanted or skewedSolution 2 Align the printer Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Text edges are jaggedPrint troubleshooting Solution 1 Reload the envelopes in the input trayEnvelopes print incorrectly Solution 1 Restart the product and your computer Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Product prints meaningless charactersMargins are not printing as expected Solution 2 Try printing another documentTo check your margin settings Pages in my document came out in the wrong orderSolution 4 Load the stack of envelopes correctly Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Blank page came out while printingSolution 3 Load more paper in the input tray Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 4 Check the print cartridges for protective tapeScan troubleshooting Scanned image is blankText format is incorrect Scanned image is incorrectly croppedScanned image has incorrect page layout Scanned image shows dotted lines instead of textTo adjust the brightness Copy troubleshootingNothing happens when I try to copy Text is incorrect or missingSolution 1 Turn on the product Solution 2 Place the original correctly on the glassSolution 3 Wait for the product to finish other tasks Parts of the original do not appear or are cut off Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Printout appears enlarged onSolution 2 Check the ink levels in the print cartridges Printout is blankErrors Flashing lightsErrors Firmware revision mismatch Product messagesFile messages Memory is fullGeneral user messages Borderless printing error Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Cannot cropPower and connection messages Paper messagesPrint cartridge messages Non-HP cartridges installed Previously used genuine HP cartridges installedOriginal HP ink has been depleted Printing in ink-backup mode Print Cartridge Problem Incorrect Print CartridgesLow on ink To make sure the print cartridges are installed correctly Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts To clean the print cartridge contactsSolution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridgesPrint cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-OneStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Eco-Tips Material safety data sheetsPower consumption Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanHP Officejet 4400 K410 declaration of conformity Declaration of ConformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104

Related manuals

Manual 2 pages 37.63 Kb