HP 4400 - K4 Cannot crop, Solution 1 Close applications that are not being used, No scan options

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Chapter 8

•No scan options

•Out of disk space

Solve a problem

Cannot crop

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Close applications that are not being used

•Solution 2: Create more space on your hard drive

Solution 1: Close applications that are not being used

Solution: Close all applications that are not in use. This includes applications that run in the background, such as screen savers and virus checkers. If you turn off your virus checker, remember to turn it back on after you finish your scan.

If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide that came with your computer for more information.

Cause: The computer does not have enough memory.

Solution 2: Create more space on your hard drive

Solution: Empty the Recycle Bin on your desktop. You might also need to remove files from the hard disk; for example, delete temporary files.

Cause: For scanning, there must be at least 50 MB of space available on your computer's hard disk.

Borderless printing error

Solution: Borderless printing cannot occur with only the black print cartridge installed. Install the tri-color print cartridge.

For more information, see:

“Replace the cartridges” on page 35

Cause: The product was in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated.

No scan options

Solution: Make sure the software is installed and running. For more information, see the Start Here guide that came with the HP All-in-One.

Cause: The software that came with the product was not running, or has never been installed.

78 Solve a problem

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Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Get to know the HP All-in-One Printer partsControl panel features Print Print documentsRelated topics To print from a software applicationPrint photos To print a photo on photo paperTo print a borderless image Print envelopes To print envelopesPrint on specialty media Paper Type Plain paperPrint transparencies Click the Printing Shortcuts tabPrint Quality Normal or Best Print labelsPrint brochures Print Quality BestOrientation Portrait or Landscape Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or LandscapeTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settingsPrint Paper basics Recommended papers for printingHP Office Paper HP Iron-On TransfersHP Premium Inkjet Transparency Film HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on Work with cartridges Check the estimated ink levelsOrder ink supplies To check the ink levels from the HP Officejet SoftwareAutomatically clean print cartridges Choose the right cartridgesFind the cartridge number To order ink cartridges from your desktopTo clean the print cartridges Click Clean the Print CartridgesReplace the cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter Solve a problem If you have a problem, follow these stepsHP support Support processSupport phone numbers Phone support periodPlacing a call After the phone support period DqpdunSetup troubleshooting Additional warranty optionsTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 1 Press the On button to turn on the product Solution 2 Set your product as the default printerSolution 5 Load paper in the input tray Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper typeSolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 5 Contact HP support Solution 1 Check the paper typeSolution 2 Use a higher print quality setting Solution 3 Rotate the imagePrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly To align the printer from the HP Officejet Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colorsSolution 5 Automatically clean the print cartridges Solution 6 Contact HP support Solution 1 Check the print settingsSolution 2 Use a higher quality image Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 1 Make sure the paper is loaded correctly Solution 2 Make sure only one type of paper is loadedSolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 2 Wait while the ink dries Solution 1 Use TrueType or OpenType fontsSolution 2 Align the printer Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 2 Load a different type of envelope Solution 3 Tuck the flaps to avoid paper jamsSolution 1 Restart the product and your computer Product prints meaningless charactersSolution 2 Try printing another document To check your margin settingsMargins are not printing as expected Pages in my document came out in the wrong orderSolution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 1 Check the ink levels in the print cartridges Solution 2 Check for blank pages at the end of the documentSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tapeScan troubleshooting Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutText format is incorrect Scanned image shows dotted lines instead of textCopy troubleshooting Nothing happens when I try to copyTo adjust the brightness Text is incorrect or missingSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 1 Place the original correctly on the glass Solution 2 Clean the scanner glassParts of the original do not appear or are cut off Printout appears enlarged onSolution 2 Check the ink levels in the print cartridges Printout is blankErrors Flashing lightsErrors Product messages File messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 1 Close applications that are not being used Solution 2 Create more space on your hard driveBorderless printing error Cannot cropPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges Incorrectly Installed Cartridges Print Cartridges Missing Solution 1 Remove and reinsert the print cartridgesTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts To clean the print cartridge contactsSolution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridgesPrint cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-OneStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Material safety data sheets Power consumptionEco-Tips Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanHP Officejet 4400 K410 declaration of conformity Declaration of ConformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104

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