HP 4400 - K4 Solution 1 Turn on the product, Solution 2 Place the original correctly on the glass

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•Solution 4: The product does not support the paper or envelope

Solution 1: Turn on the product

Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product.

Cause: The product was turned off.

If this did not solve the issue, try the next solution.

Solution 2: Place the original correctly on the glass

Solution: Load your original print side down on the right front corner of the glass.

Solve a problem

Cause: The original was placed incorrectly on the glass.

If this did not solve the issue, try the next solution.

Solution 3: Wait for the product to finish other tasks

Solution: Check the On light. If it is blinking, the product is busy.

If the product is performing another task such as printing or scanning, your copy job will be delayed until the product completes the current task.

Cause: The product was busy with another task. If this did not solve the issue, try the next solution.

Solution 4: The product does not support the paper or envelope

Solution: Do not use the product to copy onto envelopes or other papers the product does not support.

Cause: The product did not recognize the inserted paper type.

Copy troubleshooting

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Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Print documents PrintRelated topics To print from a software applicationTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesPaper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tabPrint labels Print Quality Normal or BestPrint Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing ManualPrint booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint a Web Print using the maximum dpiTo print a Web To print in Maximum dpi mode View the print resolutionTo view the print resolution To create a printing shortcut Use printing shortcutsTo delete a printing shortcut To change the default print settings Set the default print settingsPrint Recommended papers for printing Paper basicsHP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value PackLoad small-size paper Load mediaLoad full-size paper Load envelopes BasicsPaper Paper basics Scan to a computer ScanSingle page scan a. Load original Related topics Copy text or mixed documents CopyBlack and White Copy a. Load paper Color Copy Set the copy paper type Paper basics on Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the HP Officejet SoftwareChoose the right cartridges Automatically clean print cartridgesFind the cartridge number To order ink cartridges from your desktopClick Clean the Print Cartridges To clean the print cartridgesReplace the cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter If you have a problem, follow these steps Solve a problemHP support Support processPlacing a call Phone support periodSupport phone numbers Dqpdun After the phone support periodAdditional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 1 Press the On button to turn on the productSolution 5 Load paper in the input tray Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred To uninstall from a Windows computer Uninstall and reinstall the softwareRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 5 Check the print settings Solution 4 Check the ink levelsSolution 6 Align the printer Ink is not filling the text or graphics completely Solution 7 Contact HP supportTo align the printer Solution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP supportSolution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly Solution 5 Align the printer Solution 4 Use a higher print quality settingTo align the printer from the HP Officejet Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzySolution 4 Align the printer Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jaggedSolution 1 Reload the envelopes in the input tray Print troubleshootingEnvelopes print incorrectly Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless charactersTo check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tapeScanned image is blank Scan troubleshootingScanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of textNothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missingSolution 2 Place the original correctly on the glass Solution 1 Turn on the productSolution 3 Wait for the product to finish other tasks Solution 2 Clean the scanner glass Solution 1 Place the original correctly on the glassParts of the original do not appear or are cut off Printout appears enlarged onPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors File messages Product messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot cropPaper messages Power and connection messagesPrint cartridge messages Previously used genuine HP cartridges installed Non-HP cartridges installedOriginal HP ink has been depleted Print Cartridge Problem Incorrect Print Cartridges Printing in ink-backup modeLow on ink Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedTo clean the print cartridge contacts Solution 2 Clean the print cartridge contactsSolution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementDeclaration of Conformity HP Officejet 4400 K410 declaration of conformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104

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