HP 4400 - K4 manual Solution 3 Replace the print cartridges

Page 86

Chapter 8

7.Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes.

Solve a problem

1Copper-colored contacts

2Ink nozzles (do not clean)

8.Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you push the print cartridge in firmly until it snaps into place.

9.Repeat if necessary for the other print cartridge.

10.Gently close the print cartridge door and plug the power cord into the back of the product.

Cause: The print cartridge contacts needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 3: Replace the print cartridges

Solution: Replace the indicated print cartridge. You can also remove the indicated print cartridge and print using ink-backup mode.

NOTE: During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as printing a photo from a memory card).

84 Solve a problem

Image 86

Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Get to know the HP All-in-One Printer partsControl panel features Related topics PrintPrint documents To print from a software applicationPrint photos To print a photo on photo paperTo print a borderless image Print envelopes To print envelopesPrint transparencies Print on specialty mediaPaper Type Plain paper Click the Printing Shortcuts tabPrint Quality Normal or Best Print labelsOrientation Portrait or Landscape Print brochuresPrint Quality Best Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or LandscapeTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settingsPrint Paper basics Recommended papers for printingHP Premium Inkjet Transparency Film HP Office PaperHP Iron-On Transfers HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on Order ink supplies Work with cartridgesCheck the estimated ink levels To check the ink levels from the HP Officejet SoftwareFind the cartridge number Automatically clean print cartridgesChoose the right cartridges To order ink cartridges from your desktopReplace the cartridges To clean the print cartridgesClick Clean the Print Cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter HP support Solve a problemIf you have a problem, follow these steps Support processSupport phone numbers Phone support periodPlacing a call After the phone support period DqpdunTroubleshooting common setup issues Setup troubleshootingAdditional warranty options Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 5 Load paper in the input tray Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper typeSolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 5 Contact HP support Solution 1 Check the paper typePrintouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly To align the printer from the HP Officejet Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colorsSolution 5 Automatically clean the print cartridges Solution 2 Use a higher quality image Solution 6 Contact HP supportSolution 1 Check the print settings Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 1 Print on a page of plain paper Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Printouts are slanted or skewedSolution 2 Align the printer Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 1 Restart the product and your computer Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Product prints meaningless charactersMargins are not printing as expected Solution 2 Try printing another documentTo check your margin settings Pages in my document came out in the wrong orderSolution 4 Load the stack of envelopes correctly Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Blank page came out while printingSolution 3 Load more paper in the input tray Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 4 Check the print cartridges for protective tapeScan troubleshooting Scanned image is blankText format is incorrect Scanned image is incorrectly croppedScanned image has incorrect page layout Scanned image shows dotted lines instead of textTo adjust the brightness Copy troubleshootingNothing happens when I try to copy Text is incorrect or missingSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Parts of the original do not appear or are cut off Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Printout appears enlarged onSolution 2 Check the ink levels in the print cartridges Printout is blankErrors Flashing lightsErrors Firmware revision mismatch Product messagesFile messages Memory is fullGeneral user messages Borderless printing error Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Cannot cropPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges To make sure the print cartridges are installed correctly Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts To clean the print cartridge contactsSolution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridgesPrint cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-OneStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Eco-Tips Material safety data sheetsPower consumption Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanHP Officejet 4400 K410 declaration of conformity Declaration of ConformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104

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