HP 4400 - K4 manual Solution 1 Check the ink levels in the print cartridges

Page 69

•Solution 2: Check for blank pages at the end of the document

•Solution 3: Load more paper in the input tray

•Solution 4: Check the print cartridges for protective tape

Solution 1: Check the ink levels in the print cartridges

Solution: Check the estimated ink levels remaining in the print cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges.

Cause: If you are printing black text, and a blank page comes out of the product, the black print cartridge might be empty.

If this did not solve the issue, try the next solution.

Solution 2: Check for blank pages at the end of the document

Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document.

Cause: The document you are printing contains an additional blank page. If this did not solve the issue, try the next solution.

Solution 3: Load more paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray.

For more information, see: “Load media” on page 23

Cause: The product was out of paper.

If this did not solve the issue, try the next solution.

Solution 4: Check the print cartridges for protective tape

Solution: Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts.

Solve a problem

Print troubleshooting

67

Image 69

Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Print documents PrintRelated topics To print from a software applicationTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesPaper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tabPrint labels Print Quality Normal or BestPrint Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing ManualPrint Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint using the maximum dpi Print a WebTo print a Web View the print resolution To print in Maximum dpi modeTo view the print resolution Use printing shortcuts To create a printing shortcutTo delete a printing shortcut To change the default print settings Set the default print settingsPrint Recommended papers for printing Paper basicsHP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value PackLoad media Load small-size paperLoad full-size paper Load envelopes BasicsPaper Paper basics Scan Scan to a computerSingle page scan a. Load original Related topics Copy Copy text or mixed documentsBlack and White Copy a. Load paper Color Copy Set the copy paper type Paper basics on Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the HP Officejet SoftwareChoose the right cartridges Automatically clean print cartridgesFind the cartridge number To order ink cartridges from your desktopClick Clean the Print Cartridges To clean the print cartridgesReplace the cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter If you have a problem, follow these steps Solve a problemHP support Support processPhone support period Placing a callSupport phone numbers Dqpdun After the phone support periodAdditional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 1 Press the On button to turn on the productSolution 5 Load paper in the input tray Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred Uninstall and reinstall the software To uninstall from a Windows computerRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 4 Check the ink levels Solution 5 Check the print settingsSolution 6 Align the printer Solution 7 Contact HP support Ink is not filling the text or graphics completelyTo align the printer Solution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP supportSolution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly Solution 4 Use a higher print quality setting Solution 5 Align the printerTo align the printer from the HP Officejet Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzySolution 3 Print the image in a smaller size Solution 4 Align the printerPrintouts have vertical streaks Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jaggedPrint troubleshooting Solution 1 Reload the envelopes in the input trayEnvelopes print incorrectly Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelope Solution 1 Restart the product and your computer Product prints meaningless charactersTo check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tapeScanned image is blank Scan troubleshootingScanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of textNothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missingSolution 1 Turn on the product Solution 2 Place the original correctly on the glassSolution 3 Wait for the product to finish other tasks Solution 2 Clean the scanner glass Solution 1 Place the original correctly on the glassParts of the original do not appear or are cut off Printout appears enlarged onPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors File messages Product messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot cropPower and connection messages Paper messagesPrint cartridge messages Non-HP cartridges installed Previously used genuine HP cartridges installedOriginal HP ink has been depleted Printing in ink-backup mode Print Cartridge Problem Incorrect Print CartridgesLow on ink Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedTo clean the print cartridge contacts Solution 2 Clean the print cartridge contactsSolution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementDeclaration of Conformity HP Officejet 4400 K410 declaration of conformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104

Related manuals

Manual 2 pages 37.63 Kb