HP 4400 - K4 manual Solution 5 Contact HP support, Solution 1 Check the paper type

Page 55

plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

For more information, see:

•“Recommended papers for printing ” on page 21

•“Load media” on page 23

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 5: Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: There was a problem with the printhead.

Solve a problem

The printout has a horizontal band of distortion near the bottom of a borderless print

Try the following solutions if your borderless print has a blurry band or line on the bottom of it.

NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary.

•Solution 1: Check the paper type

•Solution 2: Use a higher print quality setting

•Solution 3: Rotate the image

Solution 1: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

For more information, see:

•“Load media ” on page 23

•“Paper basics ” on page 21

Cause: The wrong kind of paper was loaded in the input tray.

Print quality troubleshooting

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Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features To print from a software application PrintPrint documents Related topicsTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesClick the Printing Shortcuts tab Print on specialty mediaPaper Type Plain paper Print transparenciesPrint labels Print Quality Normal or BestTwo-sided printing Manual Print brochuresPrint Quality Best Orientation Portrait or LandscapePrint booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint a Web Print using the maximum dpiTo print a Web To print in Maximum dpi mode View the print resolutionTo view the print resolution To create a printing shortcut Use printing shortcutsTo delete a printing shortcut To change the default print settings Set the default print settingsPrint Recommended papers for printing Paper basicsHP Photo Value Pack HP Office PaperHP Iron-On Transfers HP Premium Inkjet Transparency FilmLoad small-size paper Load mediaLoad full-size paper Load envelopes BasicsPaper Paper basics Scan to a computer ScanSingle page scan a. Load original Related topics Copy text or mixed documents CopyBlack and White Copy a. Load paper Color Copy Set the copy paper type Paper basics on To check the ink levels from the HP Officejet Software Work with cartridgesCheck the estimated ink levels Order ink suppliesTo order ink cartridges from your desktop Automatically clean print cartridgesChoose the right cartridges Find the cartridge numberTo replace the cartridges To clean the print cartridgesClick Clean the Print Cartridges Replace the cartridgesWork with cartridges Cartridge warranty information Chapter Support process Solve a problemIf you have a problem, follow these steps HP supportPlacing a call Phone support periodSupport phone numbers Dqpdun After the phone support periodProduct will not turn on Setup troubleshootingAdditional warranty options Troubleshooting common setup issuesSolution 2 Press the On button more slowly After setting up the product, it does not print Minimum System Checks screen appears Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Solution 5 Load paper in the input trayReceived a message that an Unknown Error has occurred To uninstall from a Windows computer Uninstall and reinstall the softwareRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 5 Check the print settings Solution 4 Check the ink levelsSolution 6 Align the printer Ink is not filling the text or graphics completely Solution 7 Contact HP supportTo align the printer Solution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP supportTo select a print speed or quality Solution 2 Use a higher print quality settingSolution 3 Rotate the image Printouts have horizontal streaks or linesSolution 3 Make sure the paper is loaded correctly Solution 5 Align the printer Solution 4 Use a higher print quality settingTo align the printer from the HP Officejet Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Printouts seem blurry or fuzzy Solution 6 Contact HP supportSolution 1 Check the print settings Solution 2 Use a higher quality imageSolution 4 Align the printer Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Printouts are slanted or skewed Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Solution 1 Print on a page of plain paperText edges are jagged Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Solution 2 Align the printerSolution 1 Reload the envelopes in the input tray Print troubleshootingEnvelopes print incorrectly Product prints meaningless characters Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Solution 1 Restart the product and your computerPages in my document came out in the wrong order Solution 2 Try printing another documentTo check your margin settings Margins are not printing as expectedBlank page came out while printing Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Solution 4 Load the stack of envelopes correctlySolution 4 Check the print cartridges for protective tape Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 3 Load more paper in the input trayScanned image is blank Scan troubleshootingScanned image shows dotted lines instead of text Scanned image is incorrectly croppedScanned image has incorrect page layout Text format is incorrectText is incorrect or missing Copy troubleshootingNothing happens when I try to copy To adjust the brightnessSolution 2 Place the original correctly on the glass Solution 1 Turn on the productSolution 3 Wait for the product to finish other tasks Printout appears enlarged on Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Parts of the original do not appear or are cut offPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors Memory is full Product messagesFile messages Firmware revision mismatchGeneral user messages Cannot crop Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Borderless printing errorPaper messages Power and connection messagesPrint cartridge messages Previously used genuine HP cartridges installed Non-HP cartridges installedOriginal HP ink has been depleted Print Cartridge Problem Incorrect Print Cartridges Printing in ink-backup modeLow on ink Print cartridges missing or not detected Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges To make sure the print cartridges are installed correctlyTo clean the print cartridge contacts Solution 2 Clean the print cartridge contactsSolution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Paper use Material safety data sheetsPower consumption Eco-TipsΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementDeclaration of Conformity HP Officejet 4400 K410 declaration of conformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104

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