HP 4400 - K4 manual Errors

Page 77

(continued)

Attention

 

Estimate

 

Number

 

On light

 

Description

 

Solution

light

 

d Ink

 

of Copies

 

 

 

 

 

 

 

 

 

 

 

 

Level

 

display

 

 

 

 

 

 

 

 

 

 

 

 

lights

 

 

 

 

 

 

 

 

 

 

 

 

Fast

 

All ! fast

 

E

 

Fast

 

The product has a

 

1.

Turn off the

blinking

 

blinking

 

 

 

 

blinking

 

fatal error.

 

 

product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Unplug the power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cord.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Wait a minute,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

then plug the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power cord back

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

Turn on the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, contact HP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Support.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast

 

Current

 

Current

 

Fast

 

Scan was pressed,

 

Make sure the

blinking for

 

selection

 

selection

 

blink for

 

and there was no

 

computer is turned

10 seconds

 

On

 

On

 

10

 

 

response from the

 

on, the product

and then

 

 

 

 

 

 

 

seconds

 

computer.

 

software is installed,

On

 

 

 

 

 

 

 

and then

 

 

 

 

and the computer is

 

 

 

 

 

 

 

 

 

On

 

 

 

 

connected to the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

product with a USB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast

 

All ! fast

 

E

 

On

 

The print cartridges

 

Install or remove and

blinking

 

blinking

 

 

 

 

 

 

 

are missing or not

 

reinsert print

 

 

 

 

 

 

 

 

 

 

 

 

seated correctly.

 

cartridges.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The tape was not

 

Remove the print

 

 

 

 

 

 

 

 

 

 

 

 

removed from one

 

cartridge, remove

 

 

 

 

 

 

 

 

 

 

 

 

or both print

 

tape, and reinsert the

 

 

 

 

 

 

 

 

 

 

 

 

cartridges.

 

print cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print cartridge

 

Remove and replace

 

 

 

 

 

 

 

 

 

 

 

 

might be defective.

 

black or tri-color or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

both print cartridges.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast

 

Tri-color

 

Current

 

On

 

The tri-color print

 

Install or remove and

blinking

 

ink level !

 

selection

 

 

 

 

cartridge is missing

 

reinsert the tri-color

 

 

 

fast

 

On

 

 

 

 

or not seated

 

print cartridge.

 

 

 

blinking

 

 

 

 

 

 

 

correctly.

 

 

 

 

 

 

Black ink

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

level light

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast

 

Tri-color

 

Current

 

On

 

The black print

 

Install or remove and

blinking

 

ink level

 

selection

 

 

 

 

cartridge is missing

 

reinsert the black print

 

 

 

light On

 

On

 

 

 

 

or not seated

 

cartridge.

 

 

 

Black ink

 

 

 

 

 

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

level ! fast

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

blinking

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

 

Tri-color

 

Current

 

On

 

The tri-color print

 

Replace the tri-color

 

 

 

ink level !

 

selection

 

 

 

 

cartridge is getting

 

print cartridge when

 

 

 

and fourth

 

On

 

 

 

 

low on ink.

 

print quality is no

 

 

 

indicator

 

 

 

 

 

 

 

 

 

 

longer acceptable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solve a problem

Errors 75

Image 77
Contents HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Print documents PrintRelated topics To print from a software applicationTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesPaper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tabPrint labels Print Quality Normal or BestPrint Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print postersTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut To change the default print settings Set the default print settingsPrint Recommended papers for printing Paper basicsHP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the HP Officejet SoftwareChoose the right cartridges Automatically clean print cartridgesFind the cartridge number To order ink cartridges from your desktopClick Clean the Print Cartridges To clean the print cartridgesReplace the cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter If you have a problem, follow these steps Solve a problemHP support Support processSupport phone numbers Phone support periodPlacing a call Dqpdun After the phone support periodAdditional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 1 Press the On button to turn on the productSolution 5 Load paper in the input tray Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 1 Check the paper type Solution 5 Contact HP supportSolution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly To align the printer from the HP Officejet Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless charactersTo check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tapeScanned image is blank Scan troubleshootingScanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of textNothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missingSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 2 Clean the scanner glass Solution 1 Place the original correctly on the glassParts of the original do not appear or are cut off Printout appears enlarged onPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors File messages Product messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot cropPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedTo clean the print cartridge contacts Solution 2 Clean the print cartridge contactsSolution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementDeclaration of Conformity HP Officejet 4400 K410 declaration of conformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104
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