HP 8100C manual HP customer support options worldwide, Turkey

Page 69

68

HP customer support options worldwide

You can call HP for support using the table below. For all other support information, such as obtaining printer drivers or help using an online server, see “ HP support” on page 70 . If you need a replacement part or information not listed in one of these two tables, see the administrator guide.

Customer Support and Product Repair Assistance for the U.S. and Canada

(See the administrator guide for additional product repair information.)

Call (1) (208) 323-2551 in the U.S. Monday through Friday from 6 am to 6 pm (Mountain Time) free of charge for 90 days. The 90-day period begins with the first support call, and it must be within the one-year hardware warranty period. However, your standard long-distance phone charges still apply. Have your product nearby and your serial number ready when calling.

After your free telephone-support period has expired, fee-based telephone assistance is available to answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call

1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 6 am to 6 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change.

European Customer Support Center Language

and In-Country Options Available

Open Monday through Friday 8:30–18:00 CET (unless otherwise noted)

HP provides a free telephone support service for 90 days. The 90-day period begins with the first support call, and it must be within the one-year hardware warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your 90- day free phone support has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

English

Ireland: +353 (0)1 662 5525

 

U.K.: +44 (171) 512-5202

 

International: +44 (0)171 512 52 02

Czech

+42 (0)2 6130 7310

 

(08:00-18:00 Monday-Thursday;

 

08:00-16:30 Friday)

Danish

(45) 3929-4099

Dutch

Belgium: +32 (0)2 626 8806

 

Netherlands: +31 (0)20 606 8751

Finnish

+358 (0)203 47 288

French

Belgium:+32 (0)2 626 8807

 

France: +33 (0)1 43 62 34 34

German

Germany: +49 (0)180 52 58 143

 

(24PF/min)

 

Austria: +43 (0)7114 201080

Greek

+30 (0)1 689 64 11

 

(09:00-17:00 CET)

Hebrew

+972 (0)9 9524848 (09:00-18:00

 

CET Sunday-Thursday)

Hungarian

+36

(0)1 382 1111

Italian

Italy: +39 02 264 10350

Norwegian

+47

22 11 6299

Polish

+351 (0)1 3176333

Portuguese

Portugal: +7 095 797 3520

 

(09:00-18:00 CET)

Russian

+27

86 000 1030

 

(08:00-17:00 CET)

Spanish

Spain: +46 (0)8 619 2170

Swedish

+41

(0)848 80 11 11

Switzerland

+90

212 224 59 25

Turkey

+44

(0)171 512 52 02

Page 68 Page 70
Image 69
Page 68 Page 70
Contents Page HP Digital Sender 8100C User Guide Copyright Information Contents Index Introduction Getting startedFront and top view Identifying digital sender partsFront view with ADF unit raised Identifying control panel features Identifying digital sender parts Managing your user profile Registered usersGuest users To add a registered user profile from the Users menu Adding a registered user profilePress Email F1 or Lists F4 To change options for your profile Changing options for your profileFinding help Sending documents Guidelines for documents Guidelines for using the ADFSending double-sided documents Guidelines for using the glassTo load a document in the ADF Load a documentTo load a document on the glass Mailing documents Choose a destinationTo send to e-mail destinations Press Backspace Reading file attachments To fax documents Faxing documentsChoose a destination To send to an HP JetSend-enabled printer Printing to HP JetSend-enabled printersTo add an HP JetSend-enabled printer to the list To change the Paper Size, Quality, and Format settings Changing settings optionalPage Page Managing address books Your Personal E-Mail addresses book Using address booksTo view books Viewing address booksAdding addresses Managing your Personal E-Mail addresses bookTo add addresses To modify or delete e-mail addresses Modifying or deleting e-mail addressesCreating new lists Managing your Personal E-Mail listsTo create new lists To add addresses to existing lists Adding addresses to existing listsChanging or deleting addresses in lists To change or delete addresses in lists To delete e-mail lists Deleting e-mail listsAdding fax numbers Managing the Fax numbers bookTo add fax numbers To modify or delete fax numbers Modifying or deleting fax numbersManaging the Fax lists book Creating new fax listsTo create new fax lists To add fax numbers to existing lists Adding fax numbers to existing listsModifying or deleting fax numbers in lists To modify or delete fax numbers in lists To delete fax lists Deleting fax listsTroubleshooting To clear jams at the start of a Clearing paper jamsClearing paper jams To clear jams at the end of a Clearing paper jams General digital sender troubleshooting Troubleshooting the digital senderProblemActions Your user profile on Control panel messages Control panel messagesInvalid credentials. Check Object not found. Check your DNS configuration is This will clear Page Hewlett-Packard limited warranty statement Warranty and support informationPage Hewlett-Packard Year 2000 warranty Turkey HP customer support options worldwideThailand +66 661 Venezuela 800 47 Viet Nam +84 823 HP support Online services for 24-hourIndex DNS Domain Name System configuration problem Jams Page Subject field
Top Page Image Contents