HP 8100C manual Control panel messages

Page 60

Troubleshooting the digital sender

59

Note

Control panel messages

This following table lists the messages the control panel might display while you are using the digital sender, the cause of the message, and recommended actions.

The messages are listed in alphabetical order. Messages that report normal status are not included.

Control panel messages

Message

Description

Action

AB Error codes

An internal problem in

Digital sender halted.

accessing address books

 

has occurred.

●Turn the digital sender off and then back on.

●If the problem persists, note the codes and contact the administrator.

Configuration changed.

The administrator is updating Wait until the message clears.

Please wait...

the digital sender with

 

changes. The digital sender

 

is unavailable for use while

 

the update takes place.

Device unreachable.

You selected the Print

 

function, but the destination

 

printer is off.

Make sure the destination printer is turned on.

Duplicate addressee exists.

Notification message only.

No action required.

Last recipient not added.

You selected or entered a

 

 

duplicate e-mail destination.

 

 

The digital sender uses only

 

 

the first one you entered.

 

 

 

 

Duplicate fax number exists.

Notification message only.

No action required.

Last fax recipient not added.

You selected or entered a

 

 

duplicate fax destination. The

 

 

digital sender uses only the

 

 

first one you entered.

 

E-mail server not available. You selected the e-mail

Contact the administrator. function, but the e-mail server is turned off or cannot be reached.

●Turn the digital sender off and then on again.

●Make sure all cabling is securely connected.

●If the problem persists, contact the administrator.

Errors were found when

An internal check of the

Contact the administrator.

checking the address book.

address book database

 

Initialize address book?

found significant problems.

 

 

 

 

Internal error. codes

Internal problem.

● Turn the digital sender off and then back

Digital Sender halted.

 

on.

 

 

● If the problem persists, note the codes

 

 

and contact the administrator.

 

 

 

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Page 59 Page 61
Contents
Page HP Digital Sender 8100C User Guide Copyright Information Contents Index Getting started IntroductionIdentifying digital sender parts Front and top viewFront view with ADF unit raised Identifying control panel features Identifying digital sender parts Managing your user profile Registered usersGuest users Adding a registered user profile To add a registered user profile from the Users menuPress Email F1 or Lists F4 Changing options for your profile To change options for your profileFinding help Sending documents Guidelines for using the ADF Guidelines for documentsGuidelines for using the glass Sending double-sided documentsLoad a document To load a document in the ADFTo load a document on the glass Choose a destination Mailing documentsTo send to e-mail destinations Press Backspace Reading file attachments Faxing documents To fax documentsChoose a destination Printing to HP JetSend-enabled printers To send to an HP JetSend-enabled printerTo add an HP JetSend-enabled printer to the list Changing settings optional To change the Paper Size, Quality, and Format settingsPage Page Managing address books Using address books Your Personal E-Mail addresses bookViewing address books To view booksManaging your Personal E-Mail addresses book Adding addressesTo add addresses Modifying or deleting e-mail addresses To modify or delete e-mail addressesManaging your Personal E-Mail lists Creating new listsTo create new lists Adding addresses to existing lists To add addresses to existing listsChanging or deleting addresses in lists To change or delete addresses in lists Deleting e-mail lists To delete e-mail listsManaging the Fax numbers book Adding fax numbersTo add fax numbers Modifying or deleting fax numbers To modify or delete fax numbersManaging the Fax lists book Creating new fax listsTo create new fax lists Adding fax numbers to existing lists To add fax numbers to existing listsModifying or deleting fax numbers in lists To modify or delete fax numbers in lists Deleting fax lists To delete fax listsTroubleshooting Clearing paper jams To clear jams at the start of aClearing paper jams To clear jams at the end of a Clearing paper jams Troubleshooting the digital sender General digital sender troubleshootingProblemActions Your user profile on Control panel messages Control panel messagesInvalid credentials. Check Object not found. Check your DNS configuration is This will clear Page Warranty and support information Hewlett-Packard limited warranty statementPage Hewlett-Packard Year 2000 warranty HP customer support options worldwide TurkeyThailand +66 661 Venezuela 800 47 Viet Nam +84 823 Online services for 24-hour HP supportIndex DNS Domain Name System configuration problem Jams Page Subject field
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