Rinnai RHFE-750ETRA installation manual Troubleshooting, Problem Possible Solutions or Explanation

Page 13

Troubleshooting

Problem

Possible Solutions or Explanation

 

 

No display on remote

Replace the remote control batteries.

 

 

No ignition or no panel indications

Ensure the appliance has power.

 

Press the control panel ON/OFF button.

 

 

Burners fail to ignite

Air may need to be purged from the gas line. Several

 

ignition attempts may purge the gas line.

 

Turn on the gas supply.

 

 

Combustion stops during operation

Remove any obstructions from the louvers.

 

Turn on the gas supply.

 

 

Smell of gas

Follow the instructions in the warning block on the front of

 

this manual.

Remote control does not work

Ensure the appliance has power.

 

Press the control panel ON/OFF button.

 

Press the LOCK button for 3 seconds if LOCK is displayed.

 

Press the STANDBY/ON button.

 

 

Warm air does not start immediately after burner

The appliance will wait until the heat exchanger is warmed

lights

up before discharging air. This ensures that any discharge

 

air will be warm and not cold.

Smoke or odors are produced when first operated

This is caused by grease or oil on the heat exchanger or by

 

dust and should stop after a short time.

 

 

Clicking noises at ignition or shutdown

Internal components are cooling (contracting) or heating up

 

(expanding) at different rates.

 

 

Clunking noise when the thermostat operates

This is the sound of the solenoid gas valves opening and

 

closing to regulate the gas flow.

 

 

Convection fan continues to run after appliance is

The fan will continue to run to prevent internal components

turned OFF

from overheating.

 

 

Steam is discharged from the flue outside

Steam discharge is normal.

 

 

Does not start while in STANDBY and the

Timers must be turned off (or press OVERRIDE) for

temperature is below the setting

manual operation.

 

 

Timers do not turn the appliance ON or OFF

Timers may be turned off or incorrectly programmed.

 

 

Timer turns the appliance ON briefly and then the

The room temperature may be higher than the temperature

appliance turns OFF before the OFF time setting.

setting.

 

 

Rinnai Corporation RHFE-750ETRA

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Contents RHFE-750ETRA Table of Contents Safety Behavior and Practices Safety Features Natural Gas Propane Gas SpecificationsDimensions FeaturesFront Panel Models Front PanelDescription Part Number Remote Control Care Remote Control FeaturesSequence of Operations Remote Control OperationBasic Fireplace Operations Turning on and OFFFlame Function Adjusting the TemperatureObstruction of Warm Air Discharge Lock FunctionProgramming the clock and timers TimersUsing the Override Pre-heatMaintenance Care and MaintenanceFilters Visual Inspection of FlameCare of Exterior Cleaning Combustion Chamber GlassProblem Possible Solutions or Explanation TroubleshootingReplacement of Thermal Fuse Fault CodesCode Fault Remedy General Instructions Parts Included for InstallationFlue Terminal Clearances Clearances to CombustiblesSide clearances for air vents Clearances for a Mantle or Decorative OverhangDescription Canadian Installations US Installations 28.3 in 720 mm LocationCorrect Floor Venting Flue Manifold InstallationVenting with Flue Manifolds FOT-203 and FOT-204 Drilling Flue and Gas Supply Holes+ c II. Extended Venting Horizontal and Vertical Terminations Part Description Number Manufacturer Metal-FabMaximum Length = 33 feet 10 m and 3 elbows Additional Venting Clearances Vent Length SwitchConnections Mounting points Install the Logs Final AssemblyCondensate Tray Air Guide Vanes Install the Front PanelOperating Instructions For Your Safety Read Before OperatingWiring and Schematic Diagrams Parts List Parts List 109 QTY Description Comments NG Left and Right Packing for AIR Inlet BOX Limited Warranty Warranty InformationWhat is covered? RHFE-750ETRA Direct Vent FireplaceWhat will Rinnai do? How do I get service? What is not covered?Limitation on warranties Issue G
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