Samsung MG23K3515AS/ET, MG23K3515AS/EG, MG23K3515AS/EO manual Troubleshooting and information code

Troubleshooting and information code

Troubleshooting and information code

Problem	Cause	Action
Turntable
While turning, the	There is no roller ring,	Install the roller ring and then
turntable comes	or the roller ring is not	try again.
out of place or	properly in place.
stops turning.
The turn table	The roller ring is not	Adjust the amount of food and
drags while	properly in place, there	do not use containers that are
turning.	is too much food, or the	too large.
	container is too large and
	touches the inside of the
	microwave.
The turn table	Food residue is stuck to	Remove any food residue
rattles while	the bottom of the oven.	stuck to the bottom of the
turning and is		oven.
noisy.
Grill
Smoke comes out	During initial operation,	This is not a malfunction, and
during operation.	smoke may come from	if you run the oven 2-3 times,
	the heating elements	it should stop.
	when you first use the
	oven.
	Food is on the heating	Let the oven cool and then
	elements.	remove the food from the
		heating elements.
	Food is too close to the	Put the food a suitable
	grill.	distance away while cooking.
	Food is not properly	Make sure food is properly
	prepared and/or	prepared and arranged.
	arranged.

34  English

Problem	Cause	Action
Oven
The oven does not	The door is open.	Close the door and try again.
heat.
Smoke comes out	During initial operation,	This is not a malfunction, and
during preheating.	smoke may come from	if you run the oven 2-3 times,
	the heating elements	it should stop.
	when you first use the
	oven.
	Food is on the heating	Let the oven cool and then
	elements.	remove the food from the
		heating elements.
There is a burning	Plastic or non heat-	Use glass cookware suitable
or plastic smell	resistant cookware is	for high temperatures.
when using the	used.
oven.
There is a bad	Food residue or plastic	Use the steam function and
smell coming from	has melted and stuck to	then wipe with a dry cloth.
inside the oven.	the interior.	You can put a lemon slice inside
		and run the oven to remove the
		odour more quickly.
The oven does not	The oven door is	If you open the door often, the
cook properly.	frequently opened during	interior temperature will be
	cooking.	lowered and this may affect
		the results of your cooking.
	The oven controls are not	Correctly set the oven controls
	correctly set.	and try again.
	The grill or other	Correctly insert the
	accessories are not	accessories.
	correctly inserted.
	The wrong type or size of	Use suitable cookware with
	cookware is used.	flat bottoms.

MG23K3515AS_EO_DE68-04421B-00_EN.indd 34

3/11/2016 11:06:26 AM