Samsung ASV13PUQNXEA, ASV13PSPNXEA, ASV18PSPXXEA, ASV18PUQNXEA, ASV10PUQNXEA manual Troubleshooting

Page 20

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

 

 

 

 

 

 

 

 

The air conditioner does

Check power status and then operate the air conditioner again.

not work at all.

Plug in or switch on the circuit breaker and then operate the air conditioner again.

 

Check if you have set the

Timer. Operate the air conditioner again by pressing the

 

 

Power button.

 

 

 

 

 

 

 

 

 

 

The temperature

Check if you have selected Fan/Turbo mode. In these modes, desired temperature is set to

adjustment is not working.

 

auto and you cannot adjust the temperature.

 

 

 

 

 

 

 

 

Cool/Warm air does

Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than

not come out of the air

 

the current temperature. Press the Temp + or - button on the remote controller to change

conditioner.

 

the set temperature.

 

 

 

 

 

Check if the Air

is blocked by dirt. If there is a lot of dust on the Air

 

 

cooling(heating) performance may decrease. Clean them frequently.

 

Check if the outdoor unit is covered or installed near the obstacle. Take the cover and

 

 

take the obstacle away.

 

 

 

 

• If you want to operate the air conditioner in the sunlight, cover the outdoor unit using

 

 

curtains or etc.

 

 

 

 

 

• Check if the air conditioner is operating in De-ice mode. When the ice formed in winter

 

 

or the outdoor temperature is too low, the air conditioner operates in De-ice mode

 

 

automatically. In De-ice mode, indoor fan stops and cool air does not come out.

 

• If the doors or windows are open, it may cause bad cooling (heating) performance.

 

 

Close the doors and windows.

 

 

 

• Check if the air conditioner has just been turned on after stopping cooling(heating)

 

 

operation. In this case, just a fan will run to protect the outdoor unit compressor.

 

• Check if the pipe length is too long. When the pipe length exceeds maximum allowable

 

 

pipe length, cooling (heating) performance may decrease.

 

 

 

 

 

 

 

working.

Check if you have selected Auto/Dry/

mode. In these modes, desired

 

temperature is set to auto and you cannot adjust the temperature.

 

 

 

 

 

 

 

Fan speed adjustment is

Check if you have selected Auto/Dry/Turbo/

mode. In these mode, fan speed

not working.

 

is set to Auto and you cannot adjust the fan speed.

 

 

 

 

 

 

 

Remote controller is not

Check if your batteries are depleted.

 

 

working.

Make sure nothing is blocking your remote controller sensor.

 

• Check that there are strong lighting apparatus near the air conditioner. Strong light which

 

 

 

 

 

 

Timer function does not

Check if you press the Set/Cancel button on the remote controller after you have set the time.

set.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The indicator is blinking

Press the Power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

continuously.

 

switch.

 

 

 

 

 

 

If the indicator is still blinking, contact the service center.

 

 

 

 

 

 

Odors permeate in the

Check if the appliance is running in a smoky area. Ventilate the room or operate the air

room during operation.

 

conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air

 

 

conditioner.)

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Air Conditioner Contents Safety precautions Important safety symbols and precautionsFollow directions Wall socketFor Using For Cleaning Checking before use Operation rangesPower button Checking the name of the partsMain parts DisplayChecking the remote controller Remote controller buttonsRemote controller display Battery changing timeStoring the remote controller Inserting the batteriesBasic function Button to adjust the temperature PressUsing the Turbo function Press the Air swing button on the remote controllerCirculate the air Position you preferMode Press the Set/Cancel button to active it on Press the button Press the button to set the timeUsing the Smart Saver function Timer 1 hourTimer 5 hours From the moment you have set the timerUsing the Quiet function Cleaning the indoor unit Cleaning the outdoor unit heat exchangerOpening the panel Heat exchangerCleaning the air conditioner Clean the AirSlide it down Dry the Ai lter in a ventilated areaMaintaining the air conditioner Periodical checksTroubleshooting Connection Outdoor unit Heat exchanger during Heat mode in winterIf may not be a General information Model Name Included Models RemarkChoosing the installation location Installing the unitPower supply line, fuse or circuit breaker Won’t be considered in-warranty and charged to end userOutdoor Unit ModelTop view Side view When installing more than 1 outdoor unit When the air outlet is towards the wall Accessories in the outdoor unit case AccessoriesAccessories in the indoor unit case Fixing the installation plate Optional accessoriesTools required for installation General Tools Tools for test operationsFix the indoor unit Connecting the assembly cableConnecting the cable Extend the assembly cable if necessary Each wire is labeled with the corresponding terminal numberSmooth the cut edges Then pull it out through the appropriate holePurging the indoor unit Cutting or extending the pipeUnscrew the caps at the end of each pipe Connect the pipesCorrect Inclined CrackedApplying the following torque Outer DiameterDrain hose installation Changing direction of the drain hosePurging the connected pipes Excessive torque can be cause of gas leakageAdding Refrigerant 1975 Covered by the Kyoto ProtocolPerforming the gas leak tests To check for gas leaks on the outdoor unitTo check for gas leaks on the indoor unit Leak test with nitrogen before opening valvesOutdoor unit installed on the wall by rack Fixing the outdoor unit in placePart without insulation on the end of the pipes Properly ModelPump down procedure when removing the product Press the Power button and check the followingPress the Mode button to select Cool or Heat mode Final Check and Trial OperationHow to connect your extended power cables Questions or COMMENTS?