Heatiator CD4236IR-C, CD4236ILR-C, CD4842ILR-C Troubleshooting, IntelliFire PlusTM Ignition System

Page 57

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire PlusTM Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power, transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly, or depleted batteries.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-

 

 

tery power supply voltage must be at least 4 volts. If below 4 volts,

 

 

replace batteries.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module. Ver-

 

wiring configuration or wiring har-

ify there is a tight fit. Verify pilot assembly wiring to module. Remove

 

ness.

and verify continuity of each wire in wiring harness. Replace any

 

 

damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid.

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

Heatilator • CD4236IR-C, CD4842IR-C • 2207-900 Rev. J • 11/11

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Contents What to do if you smell gas Models CD4236IR-C CD4842IR-C CD4236ILR-C CD4842ILR-CHOT Surfaces Hot glass will cause burnsHomeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsLimited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyIPI Battery Tray/Battery Installation Fan Kit optionalNine Hour Safety Shutdown Feature Module ResetControl Module Operation Before Lighting FireplaceFinal inspection by Lighting Instructions IPIWhat to do if YOU Smell GAS GAS ValveFrequently Asked Questions Issue SolutionsAfter Fireplace is Lit Maintenance and Service Gasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianLogs FireboxExtra Screws to be Removed for CD4842IR-C Logs/Grate and Valve Assembly RemovalRemove burner skirt by removing 4 screws. See Figure 12 Burner identification Examples Burner Identification/VerificationTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesCD4236 Series CD4842 SeriesConstructing the Appliance Chase Minimum Framing DimensionsMantel and Wall Projections ClearancesVent Termination Minimum Clearances Termination LocationsInches U.S.A Covered Alcove ApplicationsApproved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsTop Vent Horizontal Termination Vent DiagramsTwo Elbows Top Vent Horizontal Termination One ElbowV1 Minimum H1 Maximum V1 Minimum H1 + H2 MaximumMin Max Top Vent Horizontal Termination Three ElbowsBreak Here Maximum + V 2 Min Top Vent Vertical TerminationH1 + H2 V1 + V2 Minimum H1 + H2 Maximum Top Vent Vertical Termination Three ElbowsHeatilator CD4236IR-C, CD4842IR-C 2207-900 Rev. J 11/11 Rear Vent Horizontal Termination Two Elbows H1 Maximum V1 Minimum H1 + H2 MaximumH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max Minimum Maximum Rear Vent Vertical Termination One Elbow Two ElbowsV1 Minimum H1 + H2 + H3 Maximum 10 ft Rear Vent Vertical Termination Three ElbowsPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe DVP SLP Install the Ceiling FirestopInstalling the Optional Heat-ZoneGas Kit Install Attic Insulation ShieldFlat Ceiling Installation Vaulted Ceiling InstallationTop Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear VentInstalling the Non-combustible Board Securing and Leveling the ApplianceHeader Attach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingInstall Vertical Termination Cap Install Decorative Wall Components SLP onlyHeat Shield Requirements for Horizontal Termination DVP-HPC1 DVP-HPC2 Install Horizontal Termination Cap DVP and SLP PipeFuel Conversion Gas InformationGas Pressure Gas ConnectionIntelliFire PlusTM Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical InformationWall Switch Installation for Fan Optional Electrical Service and Repair Junction Box InstallationFacing Material FinishingCombustible Mantels CD4236Appliance Setup Install the Log Assembly LOG Placement InstructionsAir Shutter Setting Install Trim and/or SurroundAir Shutter Settings CD4236IR-C CD4842IR-C Fully OpenTroubleshooting Symptom Possible Cause Corrective ActionIntelliFire PlusTM Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters GAS Line Access R Left Side TOP View Front View Right View DVP-AS2 Vent Components DiagramsHorizontal Termination Cap DVP-TRAPBEK DVP-BEK2 RF6M RF12MDVP-TRAPFL COOL-ADDDVP-FBHT PVI-SLP Optional Wire HarnessSLP-LPC DVP-HRC-SS DVP-HRC-ZC-SSElbow 222 mm 165 mm 165 mm9-1/4 235 mm 152 mm 168 mm251 mm Effective Height LengthSLP-SNKD SLP-CCS-BK SLP-TVHW SLP-HRC-SS SLP-HRC-ZC-SS Fire RiskLog Set Assembly Service PartsAt Depot 36 in. Caliber DV42 in. Caliber DV StockedCD4236IR-C #19 Valve AssemblyCD4842IR-C Beginning Manufacturing Date Dec Ending Manufacturing DateCD4236IR-C, CD4236ILR-C, CD4842IR-C, CD4842ILR-C Contact Information
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