Quadra-Fire CASTILEI-MBK owner manual Turn down thermostat and let the appliance completely cool

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Castile Pellet Insert

 

 

 

 

 

 

 

 

9

 

 

 

With proper installation, operation, and maintenance your appliance will provide years of

 

 

 

trouble-free service. If you do experience a problem, this troubleshooting guide will assist a

 

 

 

qualifi ed service person in the diagnosis of a problem and the corrective action to be taken.

Troubleshooting This troubleshooting guide can only be used by a qualifi ed service technician.

 

 

 

 

 

 

 

 

Turn down thermostat and let the appliance completely cool.

 

 

 

 

 

Exhaust blower must be off.

 

 

 

 

 

Unplug appliance before servicing.

 

 

 

 

 

 

 

Symptom

 

Possible Cause

Corrective Action

 

 

Plug in appliance - No

No current to outlet.

Check circuit breaker at service panel.

 

 

response.

 

7 amp fuse defective.

Replace fuse.

 

 

 

 

 

 

 

 

 

 

 

 

#3 snap disc tripped or defective.

Reset or replace snap disc.

 

 

 

 

 

 

Control box defective.

Replace control box.

 

 

Call light on. No fire.

Out of fuel.

Check hopper. Fill with fuel.

 

 

No fuel in fi repot.

 

#2 snap disc may be defective.

Replace snap disc.

 

 

 

 

 

 

 

 

 

 

 

 

Vacuum switch not closing, no vacuum.

Check exhaust blower is plugged in and

 

 

 

 

 

 

 

operating.

 

 

 

 

 

 

 

Check vacuum switch is plugged in.

 

 

 

 

 

 

 

Check vacuum hose is in good condition,

 

 

 

 

 

 

 

clear and connected at both ends.

 

 

 

 

 

 

 

Check thermocouple is in good condition

 

 

 

 

 

 

 

and plugged in properly.

 

 

 

 

 

 

 

Make sure venting system is clean.

 

 

 

 

 

 

 

Make sure front door is closed.

 

 

 

 

 

 

Control box defective.

Replace control box.

 

 

Call light on. No fire.

Firepot clean-out plate not closed.

Check that fi repot clean-out plate is fully

 

 

Partially burned fuel in

 

closed.

 

 

fi repot.

 

 

 

Firepot is dirty (missed ignition).

Clean fi repot. Make sure there is no clinker

 

 

 

 

 

 

 

 

 

 

 

 

 

in the fi repot. See page 32.

 

 

 

 

 

 

 

Clinkers may have to be broken up with

 

 

 

 

 

 

 

fi repot clean-out tool or other means.

 

 

Call light on. No fire.

Firepot clean-out plate not closed.

Check that fi repot clean-out plate is fully

 

 

Unburned pellets in

 

closed.

 

 

fi repot.

 

 

 

Firepot is dirty.

Clean fi repot. Make sure there is not a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

clinker in the fi repot. Clinkers may have to

 

 

 

 

 

 

 

be pushed out of fi repot with fi repot clean-

 

 

 

 

 

 

 

out tool or other means.

 

 

 

 

 

 

The ignition hole between the igniter bracket

Scrape with solid piece of wire or fi repot

 

 

 

 

 

 

and fi repot is blocked.

tool.

 

 

 

 

 

 

Igniter not working.

Remove ash drawer to see if igniter is

 

 

 

 

 

 

glowing red on start-up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check igniter wires for good connection.

 

 

 

 

 

 

 

Replace igniter using 1/4 inch (6mm) male /

 

 

 

 

 

 

 

female spade connectors.

 

 

 

 

 

 

Control box defective.

Replace control box.

 

 

Slow or smoky start-up.

Firepot clean-out plate not closed.

Check that fi repot clean-out is fully closed.

 

 

 

 

 

 

Firepot is dirty.

Clean fi repot. Make sure there is not a

 

 

 

 

 

 

 

clinker in the fi repot. Clinkers may have

 

 

 

 

 

 

 

to pushed out of fi repot with fi repot clean-

 

 

 

 

 

 

 

outool or other means.

 

 

 

 

 

 

Excessive amount of fuel at start-up.

Reduce feed rate using feed rate adjust-

 

 

 

 

 

 

 

ment control rod located inside hopper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

January 19, 2011

7022-122

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Contents Hot glass will cause burns Castile Pellet InsertWelcome to the Quadra-Fire Family Castile Pellet InsertTable of Contents Appliance Certification BTU & Efficiency Specifications Listing and Code ApprovalsMobile Home Approved Glass SpecificationsAppliance Location Getting StartedDraft Castile Pellet Insert Locating Your Appliance & ChimneyNegative Pressure Minimum Vacuum Requirements 095Castile Pellet Insert Avoiding Smoke and Odors Negative Pressure, Shut-Down and Electrical Power FailureVent Configurations Outside AirInspect Appliance & Components Castile Pellet Insert Fire SafetyTools And Supplies Needed Pre-Burn Check ListAppliance Dimensions 3Dimensions and ClearancesShown with Rear Vent and Outside Air Must be installed in a non-tapered enclosureCastile Pellet Insert Clearance To Combustibles, UL and ULC Minimum Opening for Masonry and Factory-Built Fireplaces Masonry and Factory-Built FireplacesCastile Pellet Insert Floor Protection Prefabricated Metal ChimneyAltering the Factory-Built Fireplace Using a saws-all, cut out the floorVenting Termination Requirements Vent InformationChimney and Exhaust Connection Minimum Vent for One Elbow Castile Pellet Insert Pellet Venting ChartsHorizontalHori tal Run,RunftFT MinimumVertical Vent for Three ElbowsFull Reline With Horizontal Outside Air 5Venting SystemsCastile Pellet Insert Full Reline With Vertical Outside Air 6Mobile Home Mobile Home InstallationOutside Air Kit Instructions 7Appliance Set-UpLeveling System Ance. Shown in Figures 18.1Door Removal Adjustable Hearth SupportCastile Pellet Insert Door Handle Removal 20.7 Ex the sides into a bowed position before installing21.4 Surround & Trim Set, EconoSurround and Cast Trim Set Castile Pellet Insert Surround & Trim Set, Econo Cont’dPiece. Figure Shown in Figure .2 onTwo Piece Log Set Installation Castile Pellet Insert Thermostat Installation Fuel Material and Fuel Storage Operating InstructionsCombustible/Non-Combustible Materials Before Your First Fire Castile Pellet Insert General Operating InformationClear Space Thermostat Calls For HeatCastile Pellet Insert Starting Your First Fire Fire CharacteristicsFeed Rate Adjustment Instructions Castile Pellet Insert Ignition Cycles Frequently Asked QuestionsTurn down thermostat and let the appliance completely cool Page Symptom Possible Cause Corrective Action Maintaining & Servicing Your Appliance Quick Reference Maintenance ChartTypes of Fuel FrequencyCleaning Ash Drawer Cleaning Firepot with Cleaning Rod & Firepot Clean-Out ToolSee .1 on Ash Removal from Firebox Disposal of Ashes Frequency As neededCleaning Beneath Heat Exchanger Cleaning Heat Exchanger TubesCleaning the Glass Door Latch InspectionCleaning Exhaust Blower Requires No Lubrication Cleaning the HopperCleaning Convection Blower Requires No Lubrication Preparing Firebox for Non-Burn SeasonImmediate Attention and Cleaning is Required Castile Pellet Insert High Ash Fuel MaintenanceConvection Blower Replacement Castile Pellet Insert Combustion Blower ReplacementGlass Replacement Castile Pellet Insert Igniter ReplacementCastile Pellet Insert Baffle & Brick Set Removal Re-installing Baffle & Brick SetCastile Pellet Insert Re-installing Baffle & Brick Set Cont’d Component Function Reference MaterialsWiring Schematic See .1 below Vacuum SwitchThermostat Snap Disc #1 Convection Blower 110FCastile Pellet Insert Component Locations Cleaning Rods & Heat Exchanger TubesCastile Pellet Insert Service PartsPart number list on following pages Stocked At DepotStocked at Depot #23 Door Assembly#28 Feed Assembly #38 Firepot and Associted Parts StockedOptional Accessories SP-CSTLI5134 Description Comments Part Number Fasteners Service And Maintenance Log Service And Maintenance Log Cont’d Homeowner’s Notes Limited Lifetime Warranty Warranty Conditions Contact Information
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