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| Castile Pellet Insert |
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| Symptom | Possible Cause | Corrective Action |
| Convection blower fails to | #1 snap disc defective. | Replace snap disc. |
| start. | Blower not plugged in. | Check that blower is plugged into wire har- |
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| ness. |
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| Blower is defective. | Replace blower. |
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| Control box is defective. | Replace control box. |
| Exhaust blower fails to | Blower not plugged in. | Check that blower is plugged into wire har- |
| start or does not shut off. |
| ness. |
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| Blower is clogged with ash. | Clean exhaust system. |
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| Blower is defective. | Replace blower. |
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| Control box is defective. | Replace control box. |
| Large, lazy fl ame, orange | Dirty appliance. | Clean appliance, including fi repot, heat |
| color. Black ash on glass. | Poor fuel quality, high ash content. | exchangers and venting system. Remove |
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| stainless steel baffl e from fi rebox to clean |
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| ash from on top of baffl e. Clean behind rear |
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| brick panels. Change fuel brand to pre- |
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| mium. |
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| Firepot | Check that fi repot |
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| closed. | closed. |
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| Excessive amount of fuel. | Reduce feed rate using feed rate adjustment |
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| control rod located inside hopper. |
| Nuisance shutdowns. | Low flame. | Increase feed by opening feed rate adjust- |
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| ment control rod located inside hopper. |
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| Sawdust buildup in hopper. | Clean hopper, see page 35. |
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| Feed motor is reversing. | Check for good connections between feed |
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| motor and wire harness. |
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| Defective thermocouple. | Replace thermocouple. |
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| Defective control box | Replace control box. |
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| Firepot more than 1/2 full | See page 36 for detailed instructions for |
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| “High Ash Fuel Content Maintenance” |
| Appliance calls for heat. | Thermocouple is defective or not properly | Check connections on thermocouple or |
| Call light illuminates. | plugged in. | replace if defective. |
| Exhaust blower starts. |
| A fl ashing yellow light on the control box |
| No feed or igniter. |
| indicates a problem with the thermocouple. |
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| Defective control box | Replace control box. |
| Hopper lid not closed all | Switch or magnet is out of adjustment | Close the lid. If that doesn’t work, adjust or |
| the way | (auger will not function) | replace the switch or magnet |
January 19, 2011 | Page 31 |