Quadra-Fire 5100I-GD-B, 5100I-NL-B Troubleshooting, Start Fire Problems Possible Cause Solution

			5100-I ACT WOOD INSERT			R
10				With proper installation, operation, and maintenance your appliance
				provide years of trouble-free service. If you do experience a problem,
		Troubleshooting		this troubleshooting guide will assist a qualified service person in the
				diagnosis of a problem and the corrective action to be taken.
	Start Fire Problems		Possible Cause		Solution
	Can’t get fire started		Not enough kindling/paper or no		Use dry kindling, more paper. Arrange kindling &
	Excessive smoke or		kindling/paper		wood for air movement.
	spillage
			Not enough air for fire to ignite		Check for restricted cap/shroud
	Burns too slowly
	Smolders, sizzles
					Check for flue blockage.
					Pre-warm flue before starting fire (refer to starting
					fire section).
					Check for adequate vent height (refer to chimney
					assembly section).
					Open window below the appliance towards the
					wind.
			Wood condition is too wet, too		Use dry, seasoned wood (refer to wood fuel
			large		section).
			Bed of coals not established		Start with paper & kindling to establish bed of coals
			before adding wood		(refer to starting fire section).
			Flue blockage such as birds’ nests		Have chimney inspected for creosote and cleaned
			or leaves in termination cap		by a certified chimney sweep.
			Down draft or negative pressure		Do not use exhaust fans during start-up (refer to
			Competition with exhaust devices		negative pressure section).
					Open window below the appliance towards the
					wind.
	Fire burns too fast		Extremely dry or soft wood
					Mix in less seasoned wood after fire is established
					(refer to wood fuel section).
			Overdrafting		Check for correct vent height; too much vertical
					height creates overdrafting.
					Check location of vent termination (refer to chimney

April 21, 2010 438-0380E Page 37