Heat & Glo LifeStyle BE-41LPC, BE-41C Troubleshooting, Symptom Possible Cause Corrective Action

Page 58

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. (Continued)

C. Valve.

Turn the valve knob to the ON position. Place the ON/

 

 

OFF switch in the ON position. Take a reading with a

 

 

millivolt meter at the thermopile terminals. The millivolt

 

 

meter should read greater than 125mV. If the reading

 

 

is acceptable, and if the burner does not come on, re-

 

 

place the gas valve.

 

 

 

 

D. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

E. Wall switch or wires.

Check the wall switch and wires for proper connec-

 

 

tions. Place the jumper wires across the terminals at

 

 

the wall switch. If the burner comes on, replace the

 

 

wall switch. If the wall switch is OK, place the jumper

 

 

wires across the wall switch wires at the gas valve. If

 

 

the burner comes on, the wires are faulty or connec-

 

 

tions are bad.

 

 

 

4. Frequent pilot outage

A. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to

proper flame impingement. Follow lighting instructions

 

drop out.

carefully.

 

 

 

5. The pilot and main

A. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish

 

 

B. Improper gas inlet pressure.

Natural gas should be 5-14 in. w.c. LP should be 10-

while in operation.

 

14 in. w.c. Verify pressure with manometer.

 

 

 

 

 

 

C. Inner vent pipe leaking exhaust gases back

Check venting system for damage. Replace/repair im-

 

into the system.

properly assembled pipe sections.

 

 

 

 

D. Glass installed improperly.

Check to ensure glass is installed properly. Replace

 

 

fixed glass panel assembly.

 

 

 

 

E. Thermopile or thermocouple.

Replace pilot if necessary.

 

 

 

 

F. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

A. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it. Refer to log instructions.

 

 

 

 

B. Improper air shutter setting.

Refer to manual for shutter set points. Ensure that set

 

 

point is correct for appliance/gas type. If unit has ad-

 

 

justable shutter, it may be necessary to increase shut-

 

 

ter opening.

 

 

 

 

C. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

A. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

58

Heat & Glo • BE-41C / LP, BE-41IPIC / LP • 2105-900 Rev. P • 6/09

Page 57 Page 59
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Page 57 Page 59
Contents What to do if you smell gas Hot glass will cause burnsCongratulations Homeowner Reference InformationTable of Contents User GuideFinishing Appliance SetupTroubleshooting Reference MaterialsLimited Lifetime Warranty Limited Lifetime Warranty Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsOperating Instructions User Guide Gas Fireplace SafetyYour Fireplace Fan Kit optional Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceLighting Instructions IPI Turn off all electric power to the applianceOn position. The ON/OFF switch may Final inspection byFor Your Safety Read Before Lighting Lighting Instructions Lighting Instructions Standing PilotFrequently Asked Questions After Fireplace is LitGlass Cleaning Maintenance and ServiceMaintenance Tasks-Homeowner Remote ControlVenting Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection LogsEither cobrahead or SIT Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesCombustible Mantels Mantel and Wall ProjectionsCombustible Mantel Legs or Wall Projections Termination Locations Vent Termination Minimum ClearancesCovered Alcove Applications Vent Table Key Vent Information and DiagramsApproved Pipe Use of ElbowsTwo Elbows Vent Diagrams Top Vent Horizontal TerminationOne Elbow V1 Minimum H1 MaximumTop Vent Horizontal Termination Three Elbows Min MaxBreak Here Top Vent Vertical Termination Maximum + V 2 MinTop Vent Vertical Termination Three Elbows H1 + H2 V1 + V2 Minimum H1 + H2 MaximumHeat & Glo BE-41C / LP, BE-41IPIC / LP 2105-900 Rev. P 6/09 H1 Maximum V1 Minimum H1 + H2 Maximum Rear Vent Horizontal Termination Two ElbowsH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max Rear Vent Vertical Termination One Elbow H1 + H2 Maximum V1 MinimumRear Vent Vertical Termination Three Elbows V1 Minimum H1 + H2 + H3Wall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVP SLPFlat Ceiling Installation Install Attic Insulation ShieldVaulted Ceiling Installation Appliance Preparation Top VentRear Vent Cut the metal retaining band and fold the sides outInstalling the Non-combustible Board Securing and Leveling the ApplianceAssemble Vent Sections DVP Pipe Only Installing Vent Pipe DVP and SLP PipeAttach Vent to the Firebox Assembly Assemble Pipe SectionsAssemble Vent Sections SLP Pipe Only Assemble Slip SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Decorative Ceiling Components SLP only Install Metal Roof Flashing Assemble and Install Storm CollarInstall Decorative Wall Components SLP only Install Vertical Termination CapHeat Shield Requirements for Horizontal Termination Ansi Z223.1 and CAN/CGA-B149 installation codes Install Horizontal Termination Cap DVP and SLP PipeRefer to of this manual Gas Pressure Gas InformationFuel Conversion Gas ConnectionStanding Pilot Ignition System Wiring Wiring RequirementsIntelliFire Ignition System Wiring Optional Accessories RequirementsElectrical Service and Repair IntelliFire Pilot Ignition IPI Wiring DiagramJunction Box Installation Wall Switch Installation for Fan OptionalFinishing Facing MaterialDoors Finish Door FIT Material See Maximum ThicknessAppliance Setup LOG Assembly LOGS-6000BE Install the Log AssemblyLog Placement Tabs Air Shutter Settings Install Trim and/or SurroundAir Shutter Setting BurnerSymptom Possible Causes Corrective Action TroubleshootingStanding Pilot Ignition System Troubleshooting Symptom Possible Cause Corrective ActionIntelliFire Ignition System Ues to spark, and main Reference Materials Appliance Dimension DiagramLocation Inches Millimeters Vent Components Diagrams DVP vent componentsHorizontal Termination Cap DVP vent components302 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mmRoof Flashing Multi-pak 13-3/4 11-7/8 349 mm 13-3/4 13-7/8 352 mm 349 mmDVP-TVHW DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP Horizontal Pipe Support 165 mm 222 mm 168 mmElbow Effective Height Length 2 in mm 152 mm 8 in mm 251 mm SLP-90ST 90 ElbowSupport Box-Black Termination Cap Cathedral CeilingSnorkel Ceiling FirestopContact Information
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