Heat & Glo LifeStyle BE-41IPIC, BE-41C, BE-41LPC Troubleshooting, Standing Pilot Ignition System

Page 57

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Standing Pilot Ignition System

 

Symptom

Possible Causes

Corrective Action

1. After repeated triggering

A. No gas or low gas pressure.

Check the remote shut-off valves from the appliance. Usually, there

 

of the red or black piezo

 

is a valve near the gas main. There can be more than one valve be-

 

ignitor button, the spark

 

tween the appliance and the main.

 

ignitor will not light the

 

 

 

B. No lp in tank.

Check the LP (propane) tank. You may be out of fuel.

 

pilot.

 

C. Ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

 

 

 

 

 

wire is properly connected, replace the ignitor. Verify that there is no

 

 

 

short in electrode wire.

 

 

D. Pilot or misaligned electrode

Using match, light the pilot. If the pilot lights, turn off the pilot and

 

 

(spark at electrode).

trigger the piezo ignitor button again. If the pilot lights, an improper

 

 

 

gas/air mixture caused the bad lighting and a longer purge period is

 

 

 

recommended. If the pilot will not light, ensure the gap at the elec-

 

 

 

trode and pilot is one-eighth in. to have a strong spark. If the gap is

 

 

 

OK, replace the pilot.

2.

The pilot will not stay lit

A. Thermocouple.

Check that the pilot flame impinges on the thermocouple. Adjust the

 

after carefully following

 

pilot for proper flame impingement.

 

the lighting instructions.

 

Ensure that the thermocouple connection at the gas valve is fully in-

 

 

 

 

 

 

serted and tight (hand tighten plus 1/4 turn).

 

 

 

Verify proper voltage output from the thermocouple to the valve.

 

 

 

Place one millivolt meter lead wire on the thermocouple copper lead.

 

 

 

Place the second lead wire on the solder button on the back of the

 

 

 

valve (blue wire). Start the pilot and hold the valve knob in. The mil-

 

 

 

livolt reading should read 8-16 millivolts. If millivolt reading is less

 

 

 

than 8 millivolts, replace thermocouple.

 

 

B. Improper gas inlet pressure.

Natural gas should be 5-14 in. w.c. LP should be 10-14 in. w.c. Verify

 

 

 

pressure with manometer.

 

 

C. Valve.

If the thermocouple is producing 8-16 millivolts, replace control valve.

 

 

 

 

3.

The pilot is burning,

A. ON/OFF switch or wires.

Check the ON/OFF switch and wires for proper connections. Place

 

there is no burner

 

the jumper wires across the terminals at the ON/OFF switch. If the

 

flame, the valve knob is

 

burner comes on, replace the ON/OFF switch. If the ON/OFF switch

 

in the ON position, and

 

is OK, place the jumper wires across the ON/OFF switch wires at the

 

the ON/OFF switch is in

 

gas valve. If the burner comes on, the wires are faulty or connections

 

the ON position.

 

are bad.

 

 

B. Thermopile may not be gen-

Check that the pilot flame impinges thermopile properly.

 

 

erating sufficient millivoltage.

Be sure the wire connections from the thermopile at the gas valve

 

 

 

 

 

 

terminals are tight and that the thermopile is fully inserted into the

 

 

 

pilot bracket.

 

 

 

Check the thermopile with a millivolt meter. Take the reading at TH-

 

 

 

TP&TP terminals of the gas valve. The meter should read 350 mil-

 

 

 

livolts minimum, while holding the valve knob depressed in the pilot

 

 

 

position, with the pilot lit, and the ON/OFF switch in the OFF position.

 

 

 

Replace the thermopile if the reading is below the specified mini-

 

 

 

mum.

 

 

 

With the pilot in the ON position, disconnect the thermopile leads

 

 

 

from the valve. Take a reading at the thermopile leads. The reading

 

 

 

should be 350 millivolts minimum. Replace the thermopile if the read-

 

 

 

ing is below the minimum.

 

 

 

 

Heat & Glo • BE-41C / LP, BE-41IPIC / LP • 2105-900 Rev. P • 6/09

57

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Contents Hot glass will cause burns What to do if you smell gasHomeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsLimited Lifetime Warranty Limited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit optional Clear SpaceOn position. The ON/OFF switch may Turn off all electric power to the applianceLighting Instructions IPI Final inspection byLighting Instructions Standing Pilot For Your Safety Read Before Lighting Lighting InstructionsAfter Fireplace is Lit Frequently Asked QuestionsMaintenance Tasks-Homeowner Maintenance and ServiceGlass Cleaning Remote ControlGasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianVenting LogsEither cobrahead or SIT Typical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseMantel and Wall Projections Combustible MantelsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Approved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsOne Elbow Vent Diagrams Top Vent Horizontal TerminationTwo Elbows V1 Minimum H1 MaximumMin Max Top Vent Horizontal Termination Three ElbowsBreak Here Maximum + V 2 Min Top Vent Vertical TerminationH1 + H2 V1 + V2 Minimum H1 + H2 Maximum Top Vent Vertical Termination Three ElbowsHeat & Glo BE-41C / LP, BE-41IPIC / LP 2105-900 Rev. P 6/09 Rear Vent Horizontal Termination Two Elbows H1 Maximum V1 Minimum H1 + H2 MaximumH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max H1 + H2 Maximum V1 Minimum Rear Vent Vertical Termination One ElbowV1 Minimum H1 + H2 + H3 Rear Vent Vertical Termination Three ElbowsPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe DVP SLP Install the Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation Top Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear VentSecuring and Leveling the Appliance Installing the Non-combustible BoardAttach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingInstall Vertical Termination Cap Install Decorative Wall Components SLP onlyHeat Shield Requirements for Horizontal Termination Install Horizontal Termination Cap DVP and SLP Pipe Ansi Z223.1 and CAN/CGA-B149 installation codesRefer to of this manual Fuel Conversion Gas InformationGas Pressure Gas ConnectionIntelliFire Ignition System Wiring Wiring RequirementsStanding Pilot Ignition System Wiring Optional Accessories RequirementsIntelliFire Pilot Ignition IPI Wiring Diagram Electrical Service and RepairWall Switch Installation for Fan Optional Junction Box InstallationFacing Material FinishingFinish Door FIT Material See Maximum Thickness DoorsAppliance Setup Install the Log Assembly LOG Assembly LOGS-6000BELog Placement Tabs Air Shutter Setting Install Trim and/or SurroundAir Shutter Settings BurnerTroubleshooting Symptom Possible Causes Corrective ActionStanding Pilot Ignition System Symptom Possible Cause Corrective Action TroubleshootingIntelliFire Ignition System Ues to spark, and main Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters DVP vent components Vent Components DiagramsDVP vent components Horizontal Termination CapRoof Flashing Multi-pak 13-3/4 11-7/8 349 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mm302 mm 13-3/4 13-7/8 352 mm 349 mmDVP-TVHW DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP Elbow Effective Height Length 165 mm 222 mm 168 mmHorizontal Pipe Support 2 in mm 152 mm 8 in mm 251 mm SLP-90ST 90 ElbowSnorkel Cathedral CeilingSupport Box-Black Termination Cap Ceiling FirestopContact Information
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