Integra DTR-8.4 instruction manual Troubleshooting

DTR-8.4_En.book Page 100 Thursday, October 16, 2003 11:09 AM

Troubleshooting—Continued

There’s no sound with a certain signal format?

•Check the input signal format setting. Depending on the playback source, you can select Auto, Multich, Analog, DTS, or PCM (page 53).

•Check the digital audio output setting on the con- nected device. On some games consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•Depending on the input signal, some listening modes cannot be selected (page 58).

Can’t select the DTS-ES Discrete/Matrix or THX Surround EX listening modes?

•These modes cannot be selected when no surround back speakers are connected, or Zone 2 is being used.

Can’t get 6.1 or 7.1 playback?

•If no surround back speakers are connected, or Zone 2 is being used, 6.1 and 7.1 playback is not possible.

The volume cannot be set above 99?

•When the levels of all speakers have been calibrated (page 44), the maximum volume setting may change.

Noise can be heard?

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work?

•Make sure the source material is Dolby Digital (page 62).

The multichannel input doesn’t work?

•Check the MULTI CH INPUT connections (page 29).

•Make sure that the multichannel input is assigned to the correct input source (page 63).

•Set the audio input signal format to Multich (page 53).

About DTS signals

•When DTS program material ends and the DTS bit- stream stops, the DTR-8.4 remains in DTS listening mode and the DTS indicator remains on. This is to pre- vent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the DTR-8.4 does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume playback.

•With some CD and LD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the DTR-8.4. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or fre- quency response changed) and the DTR-8.4 doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player

may produce a short audible noise. This is not a mal- function.

Video

There’s no picture?

•Make sure that all video connecting plugs are pushed in all the way (page 26).

•Make sure that each video component is properly con- nected.

•If your video component is connected to a component video input, your TV must be connected to the compo- nent video output, unless the Component Video setting is set to VIDEO (page 47).

•On your TV, make sure that the video input to which the DTR-8.4 is connected is selected.

•While the Pure Audio listening mode is selected, the video circuits are turned off and the DTR-8.4 outputs no video signals.

The onscreen menus (OSD) don’t appear, or they appear in an odd position?

•Make sure that the video settings are correct (page 46).

•Check the Display Position and OSD Position settings (page 73).

•On your TV, make sure that the video input to which the DTR-8.4 is connected is selected.

Tuner

Reception is noisy, FM stereo reception is noisy, or the FM STEREO indicator doesn’t appear?

•Relocate your antenna.

•Move the DTR-8.4 away from your TV or computer.

•Try using the AUTO FM mode (page 54).

•When listening to an AM station, operating the remote controller may cause noise.

•Passing cars and airplanes can cause interference.

•Concrete walls weaken radio signals.

•If nothing improves the reception, install an outdoor antenna.

Remote Controller

The remote controller doesn’t work?

•Make sure that the batteries are installed with the cor- rect polarity (page 8).

•Install new batteries. Don’t mix different types of bat- teries or old and new batteries (page 8).

•Make sure that the remote controller is not too far away from the DTR-8.4, and that there’s no obstruc- tion between the remote controller and the DTR-8.4’s remote control sensor (page 8).

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