Integra DTR-8.4 Can’t control other components?, Can’t record?, Zone 2 has turned off?

DTR-8.4_En.book Page 101 Thursday, October 16, 2003 11:09 AM

Troubleshooting—Continued

•Make sure that the DTR-8.4 is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary.

•If the DTR-8.4 is installed in a rack or cabinet with colored-glass doors, the remote controller may not work reliably when the doors are closed.

•Make sure you’ve selected the correct remote control- ler mode (page 14).

•When using the remote controller to control other manufacturers’ AV components, some buttons may not work as expected.

•Make sure you’ve entered the correct remote control code.

•If you change the remote controller’s transmission sig- nal format to RF, be sure to select the same ID as the RF receiver.

Can’t control other components?

•If it’s an Integra/Onkyo component, make sure that the

cable and analog audio cable (RCA/phono) are

connected properly. Connecting only an cable won’t work (page 36).

•Make sure you’ve selected the correct remote control- ler mode (page 14).

•If you connect an MD recorder to the TAPE sockets, be sure to set make the necessary setting (page 50).

Can’t learn commands from other remote con- trollers?

•Make sure that the transmitting ends of both remote controllers are pointing at each other.

•Are you trying to learn from a remote controller that cannot be used for learning? Some commands cannot be learnt, especially those that transmit several instructions with a single button press.

Recording

Can’t record?

•On your recorder, make sure the correct input is selected (e.g., digital or analog).

Zone 2

Zone 2 has turned off?

•Was the Sleep function set? The Sleep function turns off Zone 2 as well as the DTR-8.4. To set the Sleep function for Zone 2 only, see page 87.

There’s no sound?

•Since the Zone 2 function and the REC OUT outputs use the same circuitry, you cannot use Zone 2 and record at the same time. When the [Rec Out] button is pressed, Zone 2 is turned off.

The Surr Back speaker setting doesn’t appear?

•If no surround back speakers are connected, or the sur- round back outputs are being used with Zone 2, this setting is unavailable.

Net-Tune

Can’t access Internet radio or the network audio server?

•Check the connection between the DTR-8.4 and the LAN port on your router or switch.

•Make sure that your modem and router are properly connected, and make sure they are both turned on.

•Make sure that the Network Setup settings are correct (page 82).

Playback stops while listening to Net-Tune tracks?

•Make sure that your Net-Tune system meets the sys- tem requirements listed on page 75.

•If network audio server is serving WAV files to several clients at the same time, the network may become overloaded and playback may be interrupted. This can be resolved by preparing an Ethernet network exclu- sively for use with Net-Tune, separating it from gen- eral network traffic, and by using switches to improve network performance.

Can’t get a list of Internet radio stations from the Xiva-Net online database?

• Try again later.

Can’t access music on the selected server, or can’t connect to the server?

•Make sure that your network audio server is turned on.

•Add the MP3 and WAV files on your network audio server database.

•On the 5-4. Client Setup menu, make sure that the NTSP Port setting is set to the same port number as network audio server. Correct as necessary (page 83).

Can’t select albums?

•Use network audio server to add album names to your music files.

Can’t select artists?

•Use network audio server to add artist names to your music files.

Can’t select by genre?

•Use network audio server to add genre names to your music files.

No playlists are available?

• Use network audio server to create some playlists.

For other Net-Tune-related issues, please see the Net- Tune FAQ on the Integra/Onkyo Web site.

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