Warranty
ECO-CHOICE™ LIMITED WARRANTY
Hearth & Home Technologies Inc., on behalf of its Heatilator® brand (”HHT”), extends the following warranty for all ECO- CHOICE™ furnace and boiler products (“Products”) that are purchased from an HHT authorized dealer.
Warranty Coverage: Subject to the conditions, exclusions and limitations set forth below, HHT warrants to the original owner of the Products, and to any transferee taking ownership of the Products at the site of original installation within two years following the date of original purchase, that the Products will operate free from defects in material and workmanship under normal conditions and use, as described in the operating instructions furnished with the Product, during the warranty period described below. HHT will, at its option, repair or replace any Product covered by this warranty that is determined to be defective in material or workmanship.
Warranty Period: The warranty period runs for six years, except for mechanical and electrical components, which are
warranted for three years. The warranty period begins on the earlier of: (i) the date of invoice for the Product; (ii) in the case of new home construction, the date of first occupancy of the residence or six months after the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24 months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.
Warranty Conditions: This warranty applies only to Products: (i) installed, operated, and maintained as recommended in the Product user’s manual; (ii) purchased through an HHT authorized dealer; (iii) while remaining at the site of original installation; and (iv) that have not been altered after leaving the factory.
How to File a Claim: Claims must be made within the warranty period to the dealer who sold the Product. If that dealer cannot provide the warranty service, contact the nearest HHT authorized dealer. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the Product. Travel and shipping charges for parts are not covered by this warranty.
Warranty Exclusions: This warranty does not cover the following: (1) consumable and normal wear items, including, without limitation, flame guides, grates, coal bars, afterburner hoods, fire brick, gaskets, paint, glass discoloration, burnpot housing weldments, burnpot grate weldments (pellet or corn), burnpot front plates (pellet or corn), burnpot front plate locks, corn auger extensions, ceramic inserts, and ceramic insert plates; (2) noise caused by minor expansion, contraction or movement of parts; (3) damage resulting from: (i) failure to install, operate or maintain the Product according to the installation and operating instructions and listing agent identification label furnished with the Product; (ii) failure to install the Product according to local building codes; (iii) shipping or improper handling; (iv) abuse, misuse, continued operation with damaged, corroded or failed components, accident, or incorrectly performed repairs; (v) environmental conditions, inadequate ventilation, negative pressure or drafting caused by tightly sealed construction, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (vi) use of fuels other than those specified in the operating instructions; (vii) installation or use of components or accessories not supplied with the Product or authorized and approved in writing by HHT; (viii) modification of the product not expressly authorized and approved by HHT in writing; or (ix) interruptions or fluctuations of electrical power supply to the Product; (4) non-HHT components or accessories used in conjunction with the Product; (5) the Products’ capability to heat a desired space; information is provided to assist the consumer and the dealer in selecting the proper Product for the application; consideration must be given to Product location and configuration, environmental conditions, insulation and air tightness of the structure; or (6) additional or unusual utility bills incurred due to any malfunction or defect in Products.
Limitations of Liability: Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty (express or implied), or in contract, tort or otherwise. No employee, agent, dealer, or other person is authorized to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary from state to state. The duration of any implied warranty is limited to the duration of the warranty period specified herein.
