Hearth and Home Technologies 839-1390 After Appliance is Lit, Frequently Asked Questions

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D. After Appliance is Lit

Initial Break-in Procedure

When you light your appliance, you may notice that it pro- duces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high followed by a second burn up to 12 hours to fully drive off any odor from paint and lubricants used in the manufacturing process. Condensation on the glass is normal.

NOTE: The appliance should be run three to four hours on the initial start-up. Turn it off and let it cool completely. Remove and clean the glass. Replace the glass and run the appliance for an additional 12 hours. This will help to cure the products used in the paint and logs.

During this break-in period it is recommended that some windows in the house be opened for air circulation. This will help avoid setting off smoke detectors, and help eliminate any odors associated with the appliance’s initial burning.

WARNING

Fire Risk.

High Temperatures.

Keep combustible household items away from appliance. Do NOT obstruct combustion and ventilation air.

Do NOT place combustible items on top of or in front of appliance.

Keep furniture, draperies away from appliance.

CAUTION

Prevent accidental appliance operation when not attended.

Unplug or remove batteries from remote control if absent or if appliance will not be used for an extended period of time.

Property damage possible from elevated temperatures.

CAUTION

Smoke and odors released during initial operation.

Open windows for air circulation.

Leave room during initial operation.

Smoke may set off smoke detectors.

Smoke and odors may be irritating to sensitive individuals.

WARNING

Fire Hazard.

Keep combustible materials, gasoline and other flammable vapors and liquids clear of appliance.

Do NOT store flammable materials in the appliance’s vicinity.

Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter fluid or similar liquids in this appliance.

Combustible materials may ignite.

E. Frequently Asked Questions

ISSUE

SOLUTIONS

Condensation on the glass

This is a result of gas combustion and temperature variations. As the appliance warms,

 

this condensation will disappear.

Blue flames

This is a result of normal operation and the flames will begin to yellow as the appliance

 

is allowed to burn for 20 to 40 minutes.

Odor from appliance

When first operated, this appliance may release an odor for the first several hours.

 

This is caused by the curing of the paint and the burning off of any oils remaining from

 

manufacturing. If appliance has not been used for some time, dust can build up and

 

cause an odor.

Film on the glass

This is a normal result of the curing process of the paint and logs. Glass should be

 

cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the

 

manufacturing process. A non-abrasive cleaner such as gas appliance cleaner may be

 

necessary. See your dealer.

Metallic noise

Noise is caused by metal expanding and contracting as it heats up and cools down,

 

similar to the sound produced by a furnace or heating duct. This noise does not affect

 

the operation or longevity of the appliance.

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Quadra-Fire · Sapphire · 250-7233H

September 1, 2008

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Contents Do not Discard this Manual What to do if you smell gasDo Discardnot Welcome to the Quadra-Fire Family Table of Contents 1Listing and Code Approvals BELOW. Keep Clear of ALL Obstructions Requirements for the Commonwealth of MassachusettsManufacturer Requirements Design & Installation Considerations Tools will apply to every installationGetting Started Tools and Supplies NeededSelecting Appliance Location ClearancesTermination Locations 4Vent Termination Minimum ClearancesAlcove Applications Vent Information Venting ComponentsUse of Elbows Measuring StandardsHow to Use the Vent Graph Venting Guidelines Exception for Rear Vent KIT, Horizontal InstallationHorizontal Termination Type B Rear Installations for Use with Rear Vent KitType a Up & Out For installations requiring a vertical rise on the exterior 203mm Vertical Termination Direct Vent PipeStep Twist-lock the vent cap and seal Cathedral Ceiling Class a Metal Chimney Type a Up & Out Installations for Top Vent Configurations Existing Masonry ChimneyCut and bend flashing as needed to fit Sealant adhesive Flex Liner Flex Coupler Sheet Metal Screws Fuel Conversions Gas InformationConverting to LP Gas Propane Natural GAS Gas Pressures PressureGas Connection Check for GAS LeaksRecommendation for Wire Connecting to the ApplianceStanding Pilot Ignition System Wiring Wire Size Max. LengthON/OFF Appliance Setup Remove Shipping MaterialsTop and Rear Vent Conversion At the TOP of the appliance, with exceptions notedReplace Burner Orifice for Horizontal Vent Configurations Accessories Grille Cover Plate Installation059 53 DMS 096 41DMS Front Installation Fronts are shipped attached to the faceFor Both Quartet and Solitaire Fronts Quartet Door AlignmentPositioning the Logs Hearth Legs InstallationQty Description Mineral Wool Glass Door Assembly Installation Blower InstallationBlower from front Page Blower Damper Adjustment Shutter AdjustmentFor TOP or Rear Vent Installations Make adjustmentBefore Lighting Appliance Operating InstructionsControls For Your Safety Read Before Lighting Lighting ApplianceInitial Break-in Procedure Frequently Asked QuestionsAfter Appliance is Lit Troubleshooting Symptom Possible Cause Corrective ActionBe Placed in this Opening Maintaining and Servicing Appliance After servicingMaintenance Tasks Inspect Necessary. USE Caution When CLEANING/HANDLING Ceramic BurnerAppliance Dimension Diagram Reference MaterialsMm inner pipe 6-5/8 in mm outer pipe Vent Components DiagramQuadra-Fire · Sapphire · 250-7233H September 1 Vent Components List HHT SL-PTermination Caps & Kits Sapphire Item # DescriptionService Parts cont’d Hinge Assembly Accessories Cast Parts Individual PiecesService and Maintenance Log Date of Service Performed By Description of ServiceWarranty Policy Hearth & Home Technologies Limited Warranty CONDITIONS, Exclusions & Limitation of LiabilityHearth & Home Technologies Limited Warranty Cont’d Contact Information SapphireDealer Telephone