Baxi Potterton BBU 15 HE manual Warranty & Service, Serial Number Date of Installation

Page 44

Please complete the boxes below

Serial Number

Date of Installation

D D M M Y Y

Installer Details (name, address and contact number(s))

All descriptions and illustrations provided in this leaflet have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet. All goods are sold subject to our standard Conditions of Sale which are available on request.

BAXI

A Trading Division of Baxi Heating UK Ltd (3879156)

A Division of Baxi Group

Brooks House, Coventry Road, Warwick. CV34 4LL

After Sales Service 0844 871 1525 Technical Enquiries 0844 871 1555 Website www.baxi.co.uk

e&oe

9.0 Warranty & Service

Standard Warranty Terms & Conditions

To activate your second year free warranty you must register your boiler with heateam the service division of Baxi Heating UK Ltd either by completing and returning the registration card or calling our telephone registration line on 0800 013 7989.

It is also a requirement of the warranty that the boiler has an annual service (every 12 months) in accordance with the installation and servicing instructions, performed by a Gas Safe registered engineer.

If you would like heateam to carry this out please call on 0844 871 1525.

Our promise to you

If you experience a fault with your new boiler, we aim to provide a safe and high quality repair service supported by our dedicated national network of highly skilled engineers. If your installer can’t resolve the problem for you, we will do everything we can to get an engineer out to you as quickly as possible. Nothing in this warranty will affect your statutory consumer rights.

What you need to do if you experience a problem with your heating system or the operation of the boiler

You should always contact your installer first, because the cause of the fault may not be related to the boiler. If your installer confirms that the fault is with the boiler and he/she can’t repair it, our friendly customer service team is on hand to help. Simply call our service division heateam on 0844 871 1525 to book an engineer visit or for any general advice that you may need. Our contact centre is open Monday to Friday 8am - 6pm, weekends and Bank Holidays 8.30am - 2pm, excluding Christmas Day and New Years Day.

When calling heateam it would be helpful if you could have the following information to hand:-

1Boiler serial number (see opposite).

2 Boiler make and model number.

3 Your installer name and address details.

4 Proof of purchase (if you do not have the boiler serial number).

What this warranty covers

Free of charge repair or replacement of components found to be of faulty manufacture.

Free of charge replacement of the complete unit provided always that the failure is related to a manufacturing fault that cannot be repaired or is uneconomic to repair.

What this warranty does not cover

Repairs to boilers which haven’t been installed and commissioned properly, and as set out in the installation instructions (this includes the need to flush the system effectively and add a suitable corrosion inhibitor).

Any damage caused by hard water scale deposits and/or aggressive water resulting from corrosion.

Any other defects or failures, either in the connected heating system or outside of the boiler itself.

Faults caused by inadequate supply of electricity, gas or water to the property.

Installations within commercial settings for which this boiler was not designed.

Reimbursement of any third party repair or replacement costs that we haven’t been told about or agreed with you in advance.

Compensation for consequential losses (e.g. loss of earnings, business losses, stress and inconvenience) arising from a production breakdown, including repair delays caused by factors outside our reasonable control.

After Sales Service 0844 871 1525

© Baxi Heating UK Ltd 2009

Comp No 710161501 (7/09)

 

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Contents Baxi Bermuda BBU 15 HE 0086 Installer Notification Guidelines Scheme Members onlyCodes of Practice, most recent version should be used Important Installation, Commissioning, Service & RepairLegislation Safe Manual Handling Contents Description ContentsIntroduction General Layout Layout FigFlue Kit 10m & 12.5m a Technical Data Bermuda HE Cbbu 15 HESystem Details Water Circulating SystemsTreatment of Water Circulating Systems There is a drain cock supplied in the plumbing kitStorage Systems PipeworkSystem Controls Sealed Systems Figs , 7 Sealed Systems Site Requirements Builders Opening FigLocation Fireplace Opening & SurroundFlue No Horizontal Runs are PermittedVentilation Gas Supply FigElectrical Supply Fig Electrical Connection Gas ConnectionCondensate Drain General Condensate Disposal FigTotal volume of the sump is 1.5 litres Condensate DisposalCondensate Pump Operation From Boiler 500mm MinBoiler Internal Wiring Boiler Internal Illustrated Wiring DiagramFlue System InstallationInitial Preparation Barb ‘C’ Clip Air Cowl Air Duct Collar Ribs Terminal Cap Siting the Boiler Water ConnectionsGas Connection Electrical ConnectionCommissioning the Boiler Completion & CommissioningCompletion Test Point Annual Servicing Annual ServicingAnnual Servicing Inspection Electrode Assembly Fig Changing ComponentsChanging Components Spark Generator FigFan Fig Burner FigSpark Generator Plug Electrode Fan Injector Burner Spark Generator Plug Gas Feed Pipe InjectorInjector Gas Valve Earth Wire Gas Valve FigSafety Thermostat Fig Float Switches FigPCB Fig NTC FigFlue Sampling Point Display Control Knobs Setting the Gas ValveSetting the Gas Valve CO2 check Error Codes Fault FindingInitial Fault Finding Checks Error 110 flashing Burner lights Press the Service ResetSwitch for 5 seconds Go to section ‘A’Clean condensate drain system X2 connector, is 230V AC acrossTerminals 1 Voltage at PCB X2 connector is Spark gap and position Check wiringReplace Safety Thermostat Replace flame sensing electrode13.0 Short Parts List Short Parts ListPage Page Page GAS Boiler System Commissioning Checklist Service Record Date Energy Efficiency Checklist completed?Warranty & Service Serial Number Date of InstallationInstaller Details name, address and contact numbers After Sales Service 0844 871

BBU 15 HE specifications

The Baxi Potterton BBU 15 HE is a high-efficiency boiler designed to offer exceptional performance for both heating and hot water needs in residential settings. Known for its robust build quality and user-friendly features, this model is particularly favored for its versatility and reliability in various home environments.

One of the standout features of the Baxi Potterton BBU 15 HE is its compact size, making it suitable for installation in smaller spaces. Despite its small footprint, it delivers impressive outputs, making it ideal for homes with moderate heating demands. The boiler’s high efficiency rating ensures reduced energy consumption, leading to lower utility bills and a smaller carbon footprint.

Equipped with a powerful heat exchanger, the BBU 15 HE maximizes heat transfer, ensuring that households receive optimum warmth and hot water. With an output capacity of 15 kW, it can effectively heat a variety of living spaces while providing hot water on demand, making it a practical choice for families.

The boiler incorporates a number of advanced technologies that enhance its performance. One such feature is the built-in frost protection, which helps prevent the system from freezing during colder months. Additionally, the BBU 15 HE is designed for easy maintenance, featuring a simple access point for servicing, which can prolong the boiler’s lifespan and improve overall efficiency.

Safety is a top priority in any boiler installation, and the Baxi Potterton BBU 15 HE includes multiple safety features such as a pre-set temperature limit that prevents overheating and a pressure relief valve to manage excessive pressure within the system. These elements contribute to a safer home environment, providing peace of mind for homeowners.

Furthermore, the boiler is designed to operate quietly, minimizing disruptions in the home when heating systems are active. This is an important factor for many households where comfort is a priority.

In summary, the Baxi Potterton BBU 15 HE is a compact, efficient, and reliable boiler that provides an optimal solution for home heating and hot water needs. Its advanced features, safety systems, and user-friendly design make it a popular choice among homeowners, ensuring a cozy and comfortable living environment. Whether for a new installation or a replacement unit, this boiler stands out as a highly effective option in the market.
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