Dimplex EN60555-3, EN60555-2, EN55014 manual Troubleshooting, Symptom Cause Corrective Action

Page 11

Troubleshooting

Symptom

Cause

Corrective Action

The flame effect will

Mains plug is not plugged in.

Check plug is connected to wall socket

not start.

 

correctly.

 

Switch A is in the ‘ON’ ( I ) position, but

Press Switch B once for flame effect. (See

 

mode Switch B has not been pressed. (See

Fig. 2)

 

Fig. 2)

Check the water tank is full and there is

 

Low water level.

water in the sump.

 

Low voltage connector not connected

Check that the connector is inserted

 

properly. (See Fig. 8)

correctly. (See Fig. 8)

 

 

 

The flame effect is

Flame effect control knob is set too low.

Increase level of flame by turning Control

too low.

(See Fig. 2)

knob C to the left slowly. (See Fig. 2)

 

The water in the sump may be too high

If water level in the sump is more than

 

due to the drawer being opened and

40mm, the sump should be removed and

 

closed a number of times, water tank

emptied in the sink.

 

removed a number of times, or the stove

 

 

has been moved.

 

 

Metal Disc at the base of Sump might be

Clean Metal Discs with soft brush supplied.

 

dirty (See Fig. 13)

(See Fig. 13) See ‘Maintenance.’ for a step by

 

 

step procedure.

Unpleasant smell

Dirty or stale water.

Clean the unit as described under

when unit is used.

 

maintenance.

 

Using unfiltered tap water.

Use only filtered tap water.

The flame effect has

Flame effect setting is too high.

Turn the flame effect Control knob C to the

too much smoke.

 

right until it is at minimum and slowly turn

 

 

to the left, about ¼ a turn, at a time. Give

 

 

the flame generator some time to adjust

 

 

before increasing. (See Fig. 2)

Main lamps are not

There is no water in the tank.

Follow instructions under Maintenance,

working and there

 

‘Filling the water tank’.

are no flames or

 

 

smoke.

 

Check the plug is connected to wall socket

 

 

correctly.

 

 

Switch ‘A’ Fig. 2 is in the ‘ON’ ( I ) position.

 

 

Press switch ‘B’ Fig. 2 until you can hear one

 

 

beep only, for flame effect.

Condensation on

Glass surfaces may be cold

Open stove doors slightly until glass warms

inner glass surfaces

 

up.

 

 

Turn down flame effect during this process.

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Contents Cassington CSN20 606 300 399 707 Page Page Page Page Please Retain this USER’S Guide for Future Reference Dimplex Opti-myst StoveModel Cassington CSN20 Contemporary Stove Press To install the applianceRemote Control Operation Manual ControlsMaintenance Changing lamps Battery InformationThermal safety cut-out Tips for using your applianceSump CleaningAfter Sales Service Water tankSymptom Cause Corrective Action TroubleshootingAvertissement CET Appareil Doit Être Relié À LA Terre Poêle Dimplex Opti-mystModèle Cassington CSN20 poêle contemporain Thermostat électronique Pour installer le poêleCommandes manuelles Un bip sonore retentitAstuces concernant l’utilisation du poêle Remplacement des ampoulesInformations concernant les piles Disjoncteur thermiqueBac Service après-venteNettoyage Réservoir d’eauSymptôme Cause Action corrective DépannageGuarde Este Manual DE Utilizador Para Referência Futura Salamandra Dimplex Opti-mystModelo Cassington CSN20 Salamandra Contemporânea No painel de controlo, o Interruptor a consulte a Funcionamento do Controlo RemotoConselhos para a utilização do seu aparelho Informações sobre as pilhasElimine as pilhas com fuga de líquido Disjuntor térmico de segurançaFiltro de ar LimpezaTanque da água ReservatórioSintomas Causa Acção correctiva Resolução de problemasConserve Esta Guía DE Usuario Para Futuras Consultas Estufa Dimplex Opti-mystModelo Cassington CSN20 Estufa contemporánea Advertencia Este Aparato Debe Conectarse a TierraFuncionamiento del mando a distancia Instrucciones de instalaciónTermostato electrónico Mantenimiento Información sobre las pilasDisyuntor térmico de seguridad Sugerencias para el uso de su aparatoFiltro de aire LimpiezaDepósito de agua SumideroSíntoma Causa Acción correctiva Resolución de problemasBlockiert werden darf Allgemeines Dimplex Opti-myst ElektrokaminModell Cassington CSN20 moderner Elektrokamin Wichtige Anmerkung zur SicherheitBetrieb über die Fernbedienung Manuelle BedienelementeElektronischer Thermostat Warnung VOR Wartungsarbeiten Immer DEN Netzstecker Ziehen Sumpf KundenserviceReinigung WassertankFehlerdiagnose Symptom Ursache AbhilfeWaarschuwing DIT Apparaat Moet Worden Geaard Dimplex Opti-myst haardUitvoering Cassington CSN20 Eigentijdse haard Elektronische thermostaat HandbedieningDruk opnieuw voor het vlameffect en halve Druk opnieuw voor het vlameffect en volleTips voor het gebruik van uw haard Informatie over batterijenGooi lekkende batterijen weg Thermische beveiligingOpvangbak KlantenserviceReiniging WaterreservoirSymptoom Oorzaak Correctieve maatregel Verhelpen van storingenAvvertenza IL Prodotto Deve Essere Collegato a Terra Stufa Dimplex Opti-mystModello Cassington CSN20 stufa contemporanea Funzionamento del telecomando Istruzioni per l’installazioneTermostato elettrico Suggerimenti per l’uso dell’apparecchio Informazioni sulla batteriaCaso di perdite, eliminare le batterie Interruttori di sicurezza termiciFiltro dell’aria PuliziaSerbatoio dell’acqua Vasca di raccoltaSuperiore a 40 mm, la vasca deve essere Risoluzione dei problemiSintomo Causa Azione correttiva ’acqua nella vasca di raccolta può essereВНИМАНИЕ! Данный Прибор Требует Заземления Обогреватель Dimplex Opti-mystМодель Cassington CSN20 современная печь Электрическое подключениеЭлектронный термостат Элементы ручного управленияТехобслуживание Информация об батареяхТепловые плавкие предохранители Советы по использованию прибораВоздушный фильтр ЧисткаБак для воды ПоддонПризнак Причина Способ устранения Устранение неисправностейPage Page Page Page DE Garantie Zárucný list

EN60555-3, EN60555-2, EN55014 specifications

Dimplex is a brand renowned for its commitment to innovation and efficiency in electric heating solutions. Among its product offerings, the Dimplex EN55014, EN60555-2, and EN60555-3 stand out for their adherence to rigorous standards and advanced technologies.

The Dimplex EN55014 is designed primarily for electrical appliances, ensuring they comply with essential electromagnetic compatibility requirements. This standard ensures that the appliance does not interfere with other electronic devices while maintaining optimal performance. This is crucial in today's interconnected environment, where multiple devices operate in close proximity. The EN55014 certification guarantees that Dimplex products remain reliable, fostering consumer confidence in their usage.

Moving on to the EN60555-2 standard, it focuses on reducing the harmonic currents generated by electrical equipment. Harmonics can lead to inefficiencies and potential damage to electrical networks. The Dimplex range offers solutions that are designed to minimize these harmonics, contributing to improved system stability and reducing energy losses. By complying with this standard, Dimplex products promote a cleaner energy environment, which is essential for both residential and commercial applications.

The EN60555-3 standard extends the assessment of harmonics, specifically addressing the limits of voltage distortion in public power systems. This is vital to ensure that the power supply remains stable and reliable. Dimplex products have incorporated technologies that keep them well within these limits, ensuring minimal disturbance to the wider electrical grid. This feature is particularly significant for businesses and infrastructures reliant on consistent power levels, as it helps prevent outages and equipment failure.

In summary, the Dimplex EN55014, EN60555-2, and EN60555-3 certifications represent a commitment to quality and efficiency. By focusing on electromagnetic compatibility and minimizing harmonic distortions, Dimplex ensures that its products not only excel in performance but also contribute positively to the broader electrical ecosystem. These features make Dimplex an ideal choice for consumers and commercial operators looking for reliable, innovative heating solutions that prioritize sustainability and efficiency. Dimplex continues to lead in implementing standards that protect both users and the environments in which they operate.