Alto-Shaam 1220 manual Problem with water level probe, Steam element contactor is stuck

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i n s t a l l a t i o n

ERROR CODES AND REASONS (continued)

Error

Display Shows

When does the error occur?

Possible reason

Code

 

 

 

 

 

 

 

E13

Excess Steam Gen Temp

ES units only:

• Problem with water level probe.

 

 

Activated if the temperature of the steam

• Scale build-up inside steam generator.

 

 

generator probe (B-4) is higher than 248°F for

 

 

26 seconds.

• Steam element contactor is stuck.

 

 

 

• Connection issue with B-4 probe.

 

 

 

• Faulty B-4 probe.

 

 

 

 

 

 

ESi units only:

• Jumper on X-3 is improperly positioned.

 

 

Activated if the position of personality jumper

Should be between 2-8 or, if it is a smoker,

 

 

on X-3 is incorrect.

between 2-9.

 

 

Activated if the position of B-4 jumper is

• Jumper on X-6a is improperly positioned.

 

 

incorrect.

Should be between 13-14.

 

 

 

 

E15

Excess Condensate Temp

Activated if the temperature of the condensate

• Water supply is shut off.

 

 

probe (B-3) is higher than 212°F for 26

• Faulty or plugged solenoid valve (Y-2).

 

 

seconds.

 

 

 

 

 

 

• Connection issue at B-3 probe.

 

 

 

• Faulty B-3 probe.

 

 

 

 

E21

Oven Probe Fault

Activated if oven temperature probe (N-6) is

• Connection issue at N-6 probe.

 

 

interrupted.

• Faulty N-6 probe.

 

 

 

 

 

 

 

E22

Core Temp Probe Fault

Activated if cooking in Core Temp mode

• CTC sensor is damaged.

 

 

and the CTC sensor measures an excessive

4-point CTC sensor is activated, but 1-point

 

 

temperature.

 

 

CTC sensor is installed.

 

 

 

 

 

 

• Cable connection of CTC sensor is damaged.

 

 

 

• Hardware problem on control unit (SM).

 

 

 

 

E23

Steam Gen Probe Fault

ES units only:

• Connection issue at B-4 probe.

 

 

Activated if the steam generator probe (B-4) is

• Faulty B-4 probe.

 

 

interrupted.

 

 

 

ESi units only:

• Jumper on X-3 is improperly positioned.

 

 

Should be between 2-8 or, if it is a smoker,

 

 

• Activated if the position of personality

 

 

between 2-9.

 

 

jumper on X-3 is incorrect.

 

 

 

 

 

• Activated if the position of B-4 jumper is

• Jumper on X-6a is improperly positioned.

 

 

Should be between 13-14.

 

 

incorrect.

 

 

 

E24

Bypass Probe Fault

Activated if the bypass probe (B-5) is

• Connection issue at B-5 probe.

 

 

interrupted.

• Faulty B-5 probe.

 

 

 

 

 

 

 

E25

Condensate Probe Fault

Activated if the condensate probe (B-3) is

• Connection issue at B-3 probe.

 

 

interrupted.

• Faulty B-3 probe.

 

 

 

 

 

 

 

E26

Steam Gen Safety Probe Fault

Activated if the steam generator safety probe

• Connection issue at N-8 probe.

 

 

(N-8) is interrupted.

• Faulty N-8 probe.

 

 

 

 

 

 

 

E27

Excess Steam Gen Safety

Activated if the steam generator safety probe

• Problem with water level probe.

 

Temp

(N-8) measures a temperature in excess of

• Scale build-up inside steam generator.

 

 

266°F.

• Steam element contactor is stuck.

 

 

 

• Connection issue with N-8 probe.

 

 

 

• Faulty N-8 probe.

 

 

ESi units only:

• Jumper on X-6b is improperly positioned.

 

 

• Activated if the position of N-8 jumper is

Should be between 1-2.

 

 

incorrect.

 

 

 

 

 

CombiTherm® ES series • electric INSTALLATION MANUAL #MN-28897 • 31.

Image 33
Contents ES electric Installation P a c k i n g L i v e r yN g e r Safety procedures and precautionsSite Installation Installation codes & StandardsVentilation requirements Minimum Clearance Requirements Positioning on siteLifting Instructions Positioning requirements Combitherm Cleaning Liquid CE-24750 Accessories610es 610ES Touch610ES 610esi 610ESi Touch610ESi 610esiN 610ESiN Touch610ESiN 1010es 1010ES Touch1010ES 1010esi 1010ESi Touch1010ESi 35-7/8 910mm Water Drain 33-7/8 860mm Rear 1010esiN714es 714ES Touch714ES 714esi 714ESi Touch714ESi Water supply shut-off valve and back-flow preventer 1018es1018esi 1018esi/sk 1018esiBack 1151mm 1220es106mm 1220esi60-1/4 x 26-1/4 x 32-11/16 1530mm x 667mm x 830mm 2020es2020esi 2020esi/sk 2020esiElectrical connection Hard wired modelsTerminal Block Ground Electrical Connection Following Electrical Connection Risk of electric shock Mobile equipment restraintWater quality requirement Water requirements Two 2 cold water inlets drinking quality Water connectionsWater drainage Water ValveClearances E c k l i s tFaulty or plugged solenoid valve assembly Faulty or scaled water level probeWiring or connection issue Incorrect power to the unitConnection issue with B-4 probe Problem with water level probeFaulty B-4 probe Connection issue at B-3 probeFaulty drain pump Temperature sensor shorted to ground/faultyPlugged or faulty Y-1 solenoid Connection issue at X-3 personality jumperBypass Probe Fault Oven Probe FaultTo 284F Excess Oven TempCondensate drain Ventless hood optionOperation Ventless Hood Power KnobOriginal equipment limited warranty TRansportation damage and claims
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1220 specifications

Alto-Shaam is known for its innovative cooking and holding equipment designed for the foodservice industry, and their VHes product line is no exception. This range includes models VHes-10, VHes-5, 1220, 610, and 714, each built with unique features and advanced technologies to meet the demands of modern kitchens.

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The VHes-10 boasts a larger capacity, capable of accommodating more food items, while the VHes-5 is designed for smaller operations or limited spaces, providing versatility in the kitchen. Both models come with digital control panels for easy temperature adjustments and monitoring, ensuring that chefs can maintain optimal conditions at all times.

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