Whirlpool GGG388LXB, GGG390LXB, GGG388LXS, GGE388LXS, GGE388LXQ, GGG388LXQ, GGG390LXQ Troubleshooting

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

 

No tones sound when keys are pressed

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

Is the control knob set correctly? Push in knob before turning to a setting.

On ceramic glass models, is the oven control lockout set? See “Control Lockout” section.

Excessive heat around cookware on cooktop

Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot Surface indicator light stays on

Does the Hot Surface indicator light stay on after control knob(s) have been turned off?

See “Cooktop Controls” section.

Cooktop cooking results not what expected

Is the proper cookware being used? See “Cookware” section.

Is the control knob set to the proper heat level? See “Cooktop Controls” section.

Is the range level?

Level the range. See the Installation Instructions.

Oven will not operate

Is the electronic oven control set correctly? See “Electronic Oven Controls” section.

Has a delay start been set?

See “Timed/Delay Cooking” section.

On some models, is the oven control lockout set? See “Control Lockout” section.

On some models, is the Sabbath Mode set? See the “Sabbath Mode” section.

Oven temperature too high or too low

Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Oven indicator lights flash

Do the oven indicator lights flash?

See the “Display” and/or the “Oven Lights” section. If the indicator light(s) keeps flashing, call for service. See “Assistance or Service” section.

Clock not displayed

Is the range in Energy Save Mode?

See “Energy Save” in the “Settings” section.

Have the tones been deactivated? See “Tones” in the “Settings” section.

Display shows messages

Is the display showing “12:00”?

There has been a power failure. Clear the display. See “Display” section. On some models, reset the clock, if needed. See “Clock” in the “Settings” section.

Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL, OFF or CANCEL/OFF to clear the display. See “Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

Is the oven door open?

Close the oven door all the way.

Has the function been entered? See “Self-Cleaning Cycle” section.

On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

Has a delay start been set?

See “Timed/Delay Cooking” section.

Oven cooking results not what expected

Is the range level?

Level the range. See the Installation Instructions.

Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

Was the oven preheated?

See “Baking” and “Broiling” sections.

Is the proper bakeware being used? See “Bakeware” section.

Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan? Check that batter is level in the pan.

Is the proper length of time being used? Adjust cooking time.

Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

Are baked items too brown on the bottom? Move rack to higher position in the oven.

Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

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Contents W10430937B Cuisinière Électrique À Double FourTable DES Matières Table of ContentsAnti-Tip Bracket Range SafetyImportant Safety Instructions Hot Surface Indicator Light Cooktop On Indicator LightsCooktop USE Cooktop ControlsCeramic Glass Warm ZoneTo Use Single Element To Use Dual ElementElectronic Oven Controls Cookware CharacteristicsHome Canning CookwareKitchen Timer CancelSettings DisplaySabbath Mode Oven Temperature ControlClock Hour Auto OffControl Lockout Oven USEAluminum Foil Positioning Racks and BakewareBroiling Exposed or Hidden Bake Ovens Rack Positions Upper Oven Hidden Bake BakingConvection Cooking on some models BakewareMeat Thermometer BakewareOven Vents BakingBroiling Chart To Broil Using Hi/Low Temperature SettingsUpper Oven Lower Oven Rack Cook Time Food Position Setting Position SettingConvection Cooking Lower Oven Only Toasting Upper Oven OnlyConvection Baking on some models To Set Convect BakeSabbath Mode Hold Warm FeatureTo Cancel Hold Warm Feature Convection Roasting on some modelsTimed/Delay Cooking To Set a Delay Cooking TimeTo Set a Cook Time Range Care Self-Cleaning CycleTo Delay Start Self-Clean SteamCleanWhen the self-clean cycle ends To SteamCleanExterior Porcelain Enamel Surfaces General CleaningStainless Steel on some models Cooktop ControlsOven Light Oven DoorOven Door Exterior Oven CavityTroubleshooting Accessories Assistance or ServiceU.S.A CanadaLimited Warranty Whirlpool Corporation Major Appliance WarrantyItems Excluded from Warranty This limited warranty does not coverLa bride antibasculement Sécurité DE LA CuisinièreConservez CES Instructions Pour les cuisinières avec programme d’autonettoyage Utilisation DE LA Table DE CuissonCommandes de la table de cuisson Élément à dimension doubleZone de réchauffage Utilisation VitrocéramiquePréparation de conserves à la maison Ustensiles de cuissonUstensile Caractéristiques Commandes Électroniques DU Four Fahrenheit et Celsius Pour désactiver le mode Energy SaveSignaux sonores Fonctions basiquesVerrouillage des commandes Commande de la température du fourPapier d’aluminium Utilisation DU FourCuisson traditionnelle Au four visible ou nonCuisson par convection sur certains modèles Ustensiles DE CuissonCuisson au four Thermomètre à viandeÉvents du four Cuisson au gril Cuisson par convection Four inférieur Uniquement Toastage Four supérieur uniquementTableau DE Cuisson AU Gril LA Grille RéglageCuisson au four par convection sur certains modèles Réglage de la cuisson au four par convectionCuisson au gril par convection sur certains modèles Caractéristique Hold Warm garder au Chaud Mode SabbatRôtissage par convection sur certains modèles Pour annuler la caractéristique Hold Warm garder au chaudCuisson minutée/à mise en marche Différée Réglage d’une durée de cuissonRéglage d’une durée de cuisson différée Programme d’autonettoyage Entretien DE LA CuisinièrePréparation de la table de cuisson Préparation du fourAutonettoyage Pour différer l’autonettoyageLorsque le programme d’autonettoyage est terminé Nettoyage à la vapeur Nettoyage généralSurfaces Externes EN Émail Vitrifié Tableau DE Commande Commandes DE LA Table DE CuissonExtérieur DE LA Porte DU Four Cavité DU FourDépannage Lampe du fourPorte du four La température du four est trop élevée ou trop basse Le four ne fonctionne pasLes témoins lumineux du four clignotent Lhorloge ne saffiche pasAssistance OU Service Garantie DES Gros Appareils Ménagers Whirlpool CorporationAu Canada Articles Exclus DE LA Garantie La présente garantie limitée ne couvre pasW10430937B

GGG390LXS, GGG390LXQ, GGG388LXB, GGG388LXQ, GGE388LXQ specifications

The Whirlpool GGG390LXB, GGG388LXS, GGE388LXS, GGE388LXQ, and GGG388LXQ are noteworthy gas ranges that combine reliability, performance, and innovative technologies for an enriching cooking experience. With an emphasis on convenience and user-friendly design, these models cater to both novice cooks and seasoned chefs.

One of the standout features of these ranges is their powerful burners, offering a consistent and precise flame for various cooking methods. The high-output burners are specifically designed to handle everything from simmering delicate sauces to searing steaks, ensuring versatility in meal preparation. The various heat outputs provide options for different cooking styles, from rapid boiling to slow simmering.

In addition to powerful burners, these models come equipped with a spacious oven that ensures even baking and roasting. The True Convection technology enhances heat circulation within the oven, promoting uniform cooking results on multiple racks. Whether baking cookies or roasting a holiday turkey, users can expect consistent results every time.

Another impressive aspect of these Whirlpool gas ranges is their cleaning technologies. The self-cleaning feature, available in select models, makes maintenance effortless by using high temperatures to burn away food residue. This not only saves time but also ensures that the oven remains in peak condition for years of cooking.

The design of these ranges also reflects modern aesthetics. With sleek finishes and intuitive controls, they blend seamlessly with a variety of kitchen styles. The recessed cooktop offers additional safety and makes it easier to clean up spills. Furthermore, the durable construction ensures longevity, making these ranges a wise investment for any kitchen.

Safety is also a priority in the Whirlpool GGG390LXB, GGG388LXS, GGE388LXS, GGE388LXQ, and GGG388LXQ models. Features like burners with automatic reignition and oven lock controls provide peace of mind during cooking, making the experience safer for families with children.

In summary, the Whirlpool gas ranges GGG390LXB, GGG388LXS, GGE388LXS, GGE388LXQ, and GGG388LXQ offer a blend of power, convenience, and style. With features designed to enhance cooking efficiency and ease of use, these appliances stand out in today’s demanding kitchen environments, catering to the needs of diverse culinary tasks. Whether you’re preparing everyday meals or gourmet dishes, these ranges are poised to deliver exceptional results.