DCS CP-485GD, CP-484GG, CP-486GL, CP-366 manual HOW to Obtain Service, Before YOU Call for Service

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HOW TO OBTAIN SERVICE

BEFORE YOU CALL FOR SERVICE

Is the circuit breaker tripped or the fuse blown?

Is there a power outage in the area?

See Troubleshooting on page 19.

IF THE COOKTOP BURNERS DO NOT LIGHT

Is the two piece burner assembled correctly? (See page 15, Fig. 09)

Is the burner head assembly aligned correctly? (See page 15, Fig. 09)

Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.

For warranty service, please contact DCS Customer Care Representative at (888) 281-5698. Before you call, please have the following information ready:

Model Number (located on rating plate on the right side of the unit).

Serial Number (located on rating plate on the right side of the unit).

Date of installation

A brief description of the problem

Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please call, write or email us at:

Fisher & Paykel Appliances, Inc. Attention: DCS Customer Care 5900 Skylab Road Huntington Beach, CA 92647

email: support@dcsappliances.com

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Image 22 Contents
Professional GAS Cooktop Page Message to OUR Customers If You Smell GasTable of Contents Safety Practices and Precautions Safety Practice and Precautions Recommendations on HOOK-UP to GAS Supply Model Identification Before Using Your Appliance Burners Cooktop USESimmering Flame Height Burner Efficiency and Flame CharacteristicsElectronic Igniters Cooktop BurnersCookware Burner GratesControl Knobs Grill USE Griddle USE Grilling HintsGriddle Cooking Chart Before Using the Griddle for the First Time or to RE-SEASONUSE of the Griddle Brand Name Cleaners Care and MaintenanceWhen Cleaning the Cooktop CooktopSump Area around Burners and Igniters For Hard to Clean SOIL, USE this EmthodIgniters Drip Trays and Drain TubesGriddle To remove drip tray if neededBackguard if installed Power FailureParts Identification Item DescriptionTroubleshooting Ranges & CooktopsBefore YOU Call for Service HOW to Obtain ServiceIf the Cooktop Burners do not Light HOW Long does this Limited Warranty LAST? WarrantyLimited Warranty This Warranty does not CoverCommercial USE HOW to GET ServiceNo Other Warranties LA Table DE Cuisson À GAZ Professionnelle Notre Clientèle Veuillez Conserver CE Manuel À Titre DE RéférenceTable DES Matières Mesures DE Sécurité ET DE Précaution Mesures DE Sécurité ET DE Précaution Recommandations Concernant LE Branchement DU GAZ RemarqueIdentification DU Modèle Avant Dutiliser Votre Appareil Table DE CuissonBrûleurs Utilisation DE LA Table DE CuissonCuisson À Petit FEU Hauteur DE LA Flamme Allumeurs ÉlectroniquesEfficacité DES Brûleurs ET Caractéristiques DE LA Flamme Brûleurs DE Table DE CuissonUstensiles Grilles DES BrûleursBoutons DE Réglage Utilisation DU Gril Utilisation DE LA Plaque Chauffante Utilisation DE LA Plaque ChauffanteTableau DE Cuisson DE LA Plaque Chauffante Durant LE Nettoyage DE LA Cuisinière OU Table DE Cuisson Entretien ET MaintenanceMarque DE Nettoyants Allumeurs Zone DE Collecte Autour DES Brûleurs ET DES AllumeursRAMASSE-GOUTTES ET Tubes Dégouttement Plaque ChauffanteDosseret si installé Panne DalimentationIdentification DES Pièces DescriptionDépannage Cuisinières ET Tables DE CuissonAvant Dappeler LE Service Technique Pour Lobtention DE ServiceSI LES Brûleurs DE LA Table DE Cuisson NE Sallument PAS Quelle EST LA Durée DE Cette Garantie LIMITÉE? GarantieFisher & Paykel Sengage À NE Sont PAS Couverts PAR LA GarantieUtilisation Commerciale Pour Obtenir DES RéparationsAucune Autre Garantie