Whirlpool W10359303A Troubleshooting, Refrigerator Operation, Temperature and Moisture

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TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Refrigerator Operation

The refrigerator will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Power cord unplugged? Plug into a grounded 3 prong outlet.

Outlet working? Plug in a lamp to see if the outlet is working.

Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Controls on? Make sure the refrigerator controls are on. See “Using the Control(s).”

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

Buzzing - heard when the water valve opens to fill the ice maker

Pulsating - fans/compressor adjusting to optimize performance

Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator

Sizzling/Gurgling - water dripping on the heater during defrost cycle

Popping - contraction/expansion of inside walls, especially during initial cool-down

Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan

Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.

The doors will not close completely

Door blocked open? Move food packages away from door.

Bin or shelf in the way? Push bin or shelf back in the correct position.

The doors are difficult to open

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

The lights do not work

Is a light bulb loose in the socket or burned out? See “Changing the Light Bulbs.”

Is the dispenser light set to OFF? On some models, the dispenser light will operate only when a dispenser lever/pad is pressed. If you want the dispenser light to stay on continuously, set the dispenser light to ON. See “Water Dispenser.”

Temperature and Moisture

Temperature is too warm

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.

Large load of food added? Allow several hours for refrigerator to return to normal temperature.

Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Control(s).”

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Contents Refrigerator Safety Refrigerator User InstructionsInstallation Instructions Unpack the RefrigeratorBefore You Throw Away Your Old Refrigerator or Freezer Water Supply Requirements LocationRequirementsElectrical Requirements Recommended Grounding MethodConnect the Water Supply Reverse Osmosis Water SupplyStyle Refrigerator Doors Two more turns. Do not overtightenStyle 1 Remove Doors and Hinges Style 2 Replace the Doors and Hinges Style 1 Replace Doors and HingesStyle 2 Remove the Doors and Hinges Final Steps All ModelsDoor Removal and Replacement Style 1 Interior Dispenser ModelsWiring Connection Adjust the Doors Install Air FilterStyle 1 Install Manual Air Filter Status Indicator Using the Controls Refrigerator USEAir Filter Status Light and Reset Additional Features Door Open AlarmWater Filter Status Light and Reset Fast CoolIce Maker Water DispenserDispenser Lock Water Filtration SystemDispenser Light Interior Dispenser ModelsMeat Drawer Refrigerator FeaturesRefrigerator Shelves CrisperGlass Freezer Shelf Freezer FeaturesWire Freezer Shelf Style 1 Plastic CoverDoor Bins Door FeaturesDoor Rails Utility Compartment and Can CaddyRefrigerator Care CleaningTo Clean Your Refrigerator Changing the Light BulbsTroubleshooting Temperature and MoistureRefrigerator Operation Iceand Water There is interior moisture buildupHumid room? Contributes to moisture buildup Accessories Performance Data Sheet Water Filtration SystemThis limited warranty does not cover Limited WarrantyItems Excluded from Warranty Disclaimer of Implied WarrantiesInstrucciones Para EL Usuario DEL Refrigerador Seguridad DEL RefrigeradorInstrucciones DE Instalación Desempaque el refrigeradorAntes de tirar su viejo refrigerador o congelador Requisitos de ubicación Requisitos eléctricosMétodo de conexión a tierra recomendado Suministro de agua de ósmosis inversa Requisitos del suministro de aguaConexión del suministro de agua Herramientas NecesariasAbra la válvula de cierre EstiloConexión al refrigerador Cómo terminar la instalaciónEstilo 1 Cómo volver a colocar las puertas y las bisagras Puertas del refrigeradorEstilo 1 Cómo quitar las puertas y las bisagras Estilo 2 Cómo quitar las puertas y las bisagrasEstilo 2 Cómo volver a colocar las puertas y las bisagras Pasos finales todos los modelosCómo quitar y volver a poner la puerta en su lugar Estilo 1 Modelos con despachador interiorEstilo 2 Modelos con despachador exterior Conexión del cableadoAjustelas puertas Instalación del filtro de aireNotas Uso de los controles Características adicionales Cómo ajustar los controlesEncendido/Apagado del enfriamiento CONDICIÓN/MOTIVO AjusteFast Cool Enfriamiento rápido Características adicionales Alarma de puerta abiertaFábrica de hielo Luz de estado del filtro de agua y reposición del filtroEl bloqueo del despachador Despachador de aguaLa luz del despachador Estilo 1 Modelos con despachador interiorEstantes del refrigerador Características DEL RefrigeradorSistema de filtración de agua Modelos con despachador interiorCajón para carnes Cajónpara verdurasEstilo 1 Cubierta de plástico Estante de vidrio del congelador CongeladorEstantede alambre del congelador Estilo 2 Cubierta de vidrioRecipientes de la puerta PuertaRieles de la puerta Compartimiento de uso general y portalatasLuz del compartimiento del refrigerador Cómo cambiar los focosPara limpiar su refrigerador Luz del compartimiento del congelador en algunos modelosEl refrigerador no funciona Solución DE ProblemasFuncionamiento delrefrigerador Parece que el motor funciona excesivamenteNota Es normal que se acumule un poco de humedad Temperatura y humedadHielo y agua Nota Esto es una indicación de baja presión de aguaAccesorios Hoja DE Datos DEL Rendimiento Sistema de filtración de aguaExclusiones DE LA Garantía Whirlpool CorporationGarantía Limitada Esta garantía limitada no cubreWhirlpool Brand Home Appliances Instructions Dutilisation DU Réfrigérateur Sécurité DU RéfrigérateurAvant de jeter votre vieux réfrigérateur ou congélateur Instructions DinstallationDéballage duréfrigérateur Nettoyage avant l’utilisationSpécifications électriques Exigences demplacementMéthode recommandée de mise à la terre Spécifications del’alimentationen eauPression de leau Raccordement de la canalisation deauAlimentation en eau par osmose inverse Raccordement à la canalisation d’eauAchever l’installation Portes duréfrigérateurStyle 1 Démontage des portes et charnières Style 2 Démontage des portes et charnières Style 1 Réinstallation des portes et charnièresStyle 2 Réinstallation des portes et charnières Étapes finales tous les modèlesDépose et réinstallation de la porte Style 1 Modèles avec distributeur intérieurCâbles Style 2 Modèles avec distributeur extérieurInstallationdu filtre à air Ajustement desportesRemarques Utilisation DU Réfrigérateur Utilisation des commandesAjustement des commandes CONDITION/RAISON AjustementMise en marche/arrêt du refroidissement Refroidissement Marche/ArrêtCaractéristiques supplémentaires Modèles avec distributeur extérieurFast Cool refroidissement rapide Machine à glaçonsDistributeur deau Témoin lumineux et réinitialisation du filtre à eauDispositif de verrouillage du distributeur Système de filtration deauLumière du distributeur Modèles avec distributeur intérieurRéfrigérateur Remplacement du filtre à eauPour retirer et réinstaller le bac à viande Tablettes duréfrigérateurStyle 1 Couvercle en plastique Caractéristiques DU CongélateurBac à légumes Style 2 Couvercle en verreTablette enverre du congélateur Caractéristiques DE LA PorteTablette métallique ducongélateur Tringles dans la porteNettoyage Remplacement des ampoules d’éclairageEntretien DU Réfrigérateur Nettoyage de votre réfrigérateurÉclairage du compartiment de réfrigération DépannageFonctionnement du réfrigérateur Le réfrigérateur ne fonctionne pasLe réfrigérateur semble bruyant Température et humiditéGlaçons et eau Les portes sont difficiles à ouvrirAccessoires Feuille DE Données SUR LA Performance Système de filtration d’eauGarantie Limitée Éléments Exclus DE LA GarantieLa présente garantie limitée ne couvre pas W10359303A EN/FR PN W10370647A Whirlpool Corporation All rights reserved