Avoid Service Checklist
Before you call for service - read this
You may save the cost and inconvenience of an unnecessary service call by first reviewing this easy to use
You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective product workmanship or materials.
Your new appliance is a carefully engineered product. Many times, what appears to be a reason to call for service requires nothing more than a simple adjustment you can easily make in your own home or is normal operating characteristic of appliance under certain conditions.
This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance.
PROBLEM | POSSIBLE CAUSE/SOLUTION |
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INSTALLATION |
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Range is not level. | Poor installation. See the suggested levelling instruction in the “General Information” |
| section of this manual. When oven is level, cooktop may not appear to be level with |
| countertop if the latter is not level. |
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| Be sure floor is level and can adequately support range. Contact carpenter to correct |
| sagging or sloping floor. |
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| Kitchen cabinets misalignment may make range appear to be unlevel. Be sure cabinets are |
| square and have sufficient room for range clearance (1.3 cm (1/2”) each side). |
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RANGE DOES NOT OPERATE |
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Entire range does not operate.
House fuse has blown or circuit breaker has tripped. Check and/or replace fuse or reset circuit breaker.
Cord/plug not plugged into wall outlet. Make sure cord plug is plugged tightly into outlet (Canada only).
Power outage. Check house lights to be sure.
Oven does not operate. | No power to range. See steps “Entire range does not operate” above. |
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| Oven selector control knob (some models) set between two positions. Turn selector control |
| knob to BAKE or BROIL, etc. and make sure surface signal lights turn on. |
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| Make sure the oven temperature control knob is set to the desired temperature. |
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| Oven control beeps and displays |
| condition. Push the CANCEL pad to clear the display and stop the beeping. Reprogram the |
| oven. If fault recurs, record the fault number push the CANCEL pad and contact an |
| authorized servicer. |
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| Oven timer set on “time bake” function. Cancel the time bake function. |
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