Bosch Appliances HDI7282U manual Before Calling Service, Troubleshooting Charts, Cooktop

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Service

Before Calling Service

Use these suggestions before calling for service to avoid service charges

Troubleshooting Charts

The Cooktop

Table 13: Cooktop Troubleshooting Chart

Cooktop Problem	Possible Causes and Suggested Solutions

Scraper is not working prop-	• The scraper blade is dull. The scraper is packaged with single-edge, stainless steel
erly.	blades. Replace with a standard single-edge blade.

Cooking results are not what	• The cooktop is not level. Adjust leveling legs on bottom of range.
was expected.	• Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”
	on page 30.

Water takes too long to boil	• Time to boil can vary greatly depending on environmental conditions. See “Boiling
	Water” on page 30 for tips to decrease time to boil.

Burners click continuously	• Knob(s) are in the “light” position. Turn knobs to the ”OFF” position or to desired
	flame setting.

Surface burners do not light	• Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas
	supply to the house is not shut off.
	• Unit is not hooked up to the gas supply. Call gas company.
	• Plug is not completely inserted into outlet or the house wiring is incorrect. Check
	the power supply, verify that the unit is grounded with the correct polarity, make
	sure the unit is plugged in.
	• Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/
	or replace fuse.
	• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
	Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
	burner ports.
	• Misaligned burner cap. Verify that burner caps are properly positioned over burn-
	ers.
	• Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry
	before using. Check for burned-on food or grease. See cleaning recommendations.
	Burner will not light if ignitor is wet, damaged or dirty.

Uneven or too high flame;	• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
burner is hard to light	Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
	burner ports.
	• Misaligned burner cap. Verify that burner caps are properly positioned over burn-
	ers.
	• Burner cap is wet. Turn off burner and allow to cool. Dry burner cap and base thor-
	oughly.

Uneven flame - LP gas users	• Call service.

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Contents Use and Care Manual Page Table of Contents Page About This Manual How This Manual Is OrganizedImportant Safety Instruc- tions SafetyImportant Safety Instructions Proper Installation and MaintenanceWhat to do if YOU Smell GAS Fire Safety To Reduce the Risk of a Range TOP Grease FireChild Safety Burn PreventionCleaning Safety Cookware SafetyFood Safety Conversion to Liquified Petroleum GasParts and Accessories Getting StartedPart Diffusion Burner Caps Sealed Gas BurnersBurner Caps Burner GratesLeft Side Burner Grate Right Side Models with Glass Ceramic CooktopPrecision Burner High Power BurnerElectronic Ignitor Oven RacksDisassembly for cleaning Removing Flat Racks From OvenRemoving and Replacing Closed Position Back of Rack Stop Ball Front of Rack ReassemblyCleaning Half Oven Rack Some ModelsOven Bottom Combustion Vents slide-in models only Oven Vent Free-standing ModelsSlide-in Models Automatic Shutoff Self CleaningIndicators and Other Features Cooling Fan Slide-in models onlyControl Panel Oven Control PanelClock Select Functions MenuChange the Beep Volume Change the TemperatureScale Reset the Factory Set- tings Set the Sabbath Feature About the Sabbath FeatureSetting the Sabbath Feature for the Oven Only Before Using the Appliance for the First Time Setting the Sabbath Feature for the Warming Drawer OnlyAbout the Cooktop Setting the Burner Heat LevelOperation Cooktop OperationOperation Cooktop About the Oven Operation Setting the Cooking Mode and TemperatureOperation Oven Automatic Convection Conversion models with convection bakeUsing the Timer Using Timed or Delayed CookUsing the Probe some ModelsWhen Using the Probe Setting the ProbeChanging the Oven Temperature Changing the Probe TemperatureOperation Warming Drawer some models About the Warming DrawerWarming Drawer Specifi- cations Preheating Turning on the Warming DrawerTurning Off the Warming Drawer Crisping Stale Items Warming Empty Serving Bowls and PlatesCooktop Cooking Guide Getting the Most Out of Your ApplianceGetting the Most Out of Your Cooktop Cookware Selection GuideGetting the Most Out of Your Oven Oven Cooking GuideProbe some models Baking PansPreheating the Oven Inserting the ProbeOven Cooking Modes For Best Results Convection Broil some models For Best Results Dehydrate Getting the Most Out Your Warming Drawer General TipsFood Temperature Covered Uncovered Daily Cleaning Cleaning Guidelines Cleaning and MaintenanceCleaning Cooktop Avoid these CleanersControl Knobs / Plastic Exterior Finish / StainlessSpecks Spills. Melted plastic film or foil. All theseBurned-on food soil, dark streaks, Greasy spattersCleaning Oven Daily CleaningSelf Cleaning the Oven Preparing the Oven for Self CleanSetting the Self-Clean Mode Delaying the Start Self-CleanCleaning Drawers Storage or Warming MaintenanceAfter Self-Cleaning Cooktop Maintenance Stainless Steel Cooktop ModelsOven Maintenance To remove the oven doorTo replace the oven door Replacing an Oven LightTroubleshooting Charts ServiceBefore Calling Service Cooktop Problem Possible Causes and Suggested SolutionsOven Problem Possible Causes Suggested Solutions OvenWhat this Warranty Covers & Who it Applies to How to Obtain Service or PartsWarranty Product Data PlateOut of Warranty Product Warranty ExclusionsHow to Obtain Warranty Service Service English