Service
Table 14: Oven Troubleshooting Chart
Oven Problem | Possible Causes and | |
Suggested Solutions | ||
| ||
Porcelain chips | When oven racks are removed and replaced, always tilt racks upward and | |
| do not force them to avoid chipping the porcelain. | |
“F” and a number appears in display and | This is a fault code. Press OFF to clear the display and stop beeping. | |
control beeps | Reset oven if necessary. If fault code remains and beep continues, record | |
| fault code, cancel oven and call authorized service technician. | |
With a new range there is a strong odor | This is normal with a new range and will disappear after a few uses. Oper- | |
when oven is turned on | ating the | |
Control does not react when the pad is | Be sure that pad is clean. Touch the center of the touchpad. Use the flat | |
touched | part of your finger. | |
Fan is running during modes that don’t | On some models, the convection fan will run while the oven is preheating | |
use convection | for the bake mode. This is normal. | |
| ||
| mode. | |
Warm air or steam escapes from oven | It is normal to see or feel steam or warm air escaping from the oven vent. | |
vent | Do not block the vent. | |
Cooling fan runs after oven is turned off | This is normal. When the oven has cooled to a | |
ture, the cooling fan turns off. |
How to Obtain Service or Parts
Product Data Plate
To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product data plate when calling.
The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. It is located on the frame near the drawer. Open the drawer to view it.
Data Plate
Figure 22: Data Plate
Warranty
What this Warranty Covers & Who it Applies to:
The limited warranty provided by BSH Home Appliances in this Statement of Limited Product Warranty applies only to the Bosch freestanding and
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