Canon 08011-41-UD2-003 6.1.6Scan to E-MailConfiguration Screen Error Messages

Message	Cause	Remedy
Address Book Domain is	The [Domain Name] text box is	Enter the domain name of the
missing.	blank.	address book server.
Address Book Search Root	The [Search Root] text box is	Enter the search root.
is missing.	blank.	Enter the search root.
is missing.	blank.
Address Book LDAP	The [LDAP Match Attribute]
Match Attribute is	The [LDAP Match Attribute]	Enter the LDAP match attribute.
Match Attribute is	text box is blank.	Enter the LDAP match attribute.
missing.	text box is blank.
missing.
Address Book LDAP	The [LDAP Email Attribute]	Enter the LDAP e-mail attribute.
Email Attribute is missing.	text box is blank.	Enter the LDAP e-mail attribute.
Email Attribute is missing.	text box is blank.
	The connection to the address
Connection Failed. Could	book server failed because	Check the host name and/or port
Connection Failed. Could	Authorized Send cannot connect	Check the host name and/or port
not connect to x:y	Authorized Send cannot connect	and try again.
not connect to x:y	to the host name, represented by	and try again.
	to the host name, represented by
	x, and the port, represented by y.

Connection Failed. Could	The connection to the address	Check the host name and/or
	book server failed because	Check the host name and/or
	book server failed because	server configuration and try
not resolve host name: x.	Authorized Send cannot resolve	server configuration and try
not resolve host name: x.	Authorized Send cannot resolve	again.
	the host name, represented by x.	again.
	the host name, represented by x.

Duplicated address book	An address book server already
server: an address book	An address book server already	Check the address book server,
server: an address book	exists where the domain is	Check the address book server,
server with domain [x] and	exists where the domain is	domain, and bind method and
server with domain [x] and	represented by x, and the bind	domain, and bind method and
bind method [y] already	represented by x, and the bind	try again.
bind method [y] already	method is represented by y.	try again.
exists.	method is represented by y.
exists.

6.1.6Scan to E-Mail Configuration Screen Error Messages

This section explains the Scan to E-Mail Configuration screen error messages, along with possible causes and remedies. For more information on the remedies, see “Configuring Scan to E-Mail Settings,” on p. 93.

Message	Cause		Remedy
			Perform any of the following:
			• Clear the check mark from
	The [To] and [Address Book]		either the [To] or [Address
‘To’ and ‘Address Book’	The [To] and [Address Book]		Book] check box, or clear the
‘To’ and ‘Address Book’	check boxes are selected, the		Book] check box, or clear the
are disabled and no	check boxes are selected, the		check marks from both the
are disabled and no	[To] text box is blank, and the		check marks from both the
default value is specified	[To] text box is blank, and the		[To] and [Address Book]
default value is specified	[Self] check box is not		[To] and [Address Book]
for ‘To’ field.	[Self] check box is not		check boxes.
for ‘To’ field.	selected.		check boxes.
	selected.		• Enter a default value in the
			• Enter a default value in the
			[To] text box.
		• Select the [Self] check box.

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

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