Canon 08011-41-UD2-003 manual 154

Message	Cause	Remedy
Anonymous User E-Mail is not	The local part contains	Make sure the local part
	non-alphanumeric values other	contains only the
valid: local part cannot
	than ‘.’, ‘-’, and ‘_’ (such as ‘?’,	non-alphanumeric values
contain character(s) ‘?’, ‘&’
	‘&’, ‘$’, ‘#’, ‘%’, etc.).	‘.’, ‘-’, and ‘_’.
Anonymous User E-Mail is not	The symbol, ‘@’, is present, but	Make sure if the symbol,
valid: domain cannot be empty		‘@’, is present, the domain
	the domain part is blank.
if ‘@’ is present.		part is not blank.
Anonymous User E-Mail is not	The domain part exceeds 255	Make sure the domain part
valid: domain cannot exceed		does not exceed 255
	characters.
255 characters.		characters.
Anonymous User E-Mail is not		Make sure the hyphen, ‘-’,
valid: hyphen, ‘-’, or dot, ‘.’,	The hyphen, ‘-’, or dot, ‘.’,
		or dot, ‘.’, does not appear
cannot be the first or the last	appear first or last in the domain.
		first or last in the domain.
character in the domain.
Anonymous User E-Mail is not	The hyphen, ‘-’, or dot, ‘.’,	Make sure the hyphen, ‘-’,
valid: hyphen, ‘-’, or dot, ‘.’,		or dot, ‘.’, does not appear
	appears consecutively in the
cannot appear consecutively in		consecutively in the
	domain.
the domain.		domain.
Anonymous User E-Mail is not	The domain contains	Make sure the domain
	non-alphanumeric values other	contains only the
valid: domain cannot contain
	than ‘.’, ‘-’, and ‘_’ (such as ‘?’,	non-alphanumeric values
character(s) ‘?’, ‘&’
	‘&’, ‘$’, ‘#’, ‘%’, etc.).	‘.’, ‘-’, and ‘_’.
Domain name is missing.	The [Domain Name] text box is	Enter the domain name of
	blank.	the authentication server.
Pre-Set Share Search Root	The [Search Root] text box for	Enter the search root.
	the Retrieve Home Directory
cannot be empty.
	function is blank.
NTLM domain name cannot	The [NTLM domain name] text	Enter the NTLM domain
be empty.	box is blank.	name.
Cannot pull a live domain	The [Pull host from DNS] radio
	button is set to ‘Yes’ and a live	Check the configuration and
controller from DNS servers.	domain controller cannot be	try again.
	found.
	The connection to the
Connection Failed. Could not	authentication server failed
	because Authorized Send cannot	Check the host name and/or
connect to x:y	connect to the host name,	port and try again.
	represented by x, and the port,
	represented by y.
	The connection to the
Connection Failed. Could not	authentication server failed	Check the host name and/or
	because Authorized Send cannot	server configuration and try
resolve host name: x.
	resolve the host name,	again.
	represented by x.

154 Authorized Send Installation and Configuration Guide for imageRUNNER Machines