6.5.3SCAN TO FAX Notification Messages
This section explains the SCAN TO FAX notification messages, along with possible causes and remedies.
Message | Cause | Remedy | |
Checking SMTP | You are attempting to scan and | If the connection is OK, your | |
document is sent to the | |||
Connection… | send a document via SMTP. | ||
specified destination. | |||
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Checking SMTP | You are attempting to scan and | You must enter the correct user | |
send a document via SMTP, and | name and password to gain | ||
Authentication… | |||
SMTP authentication is enabled. | access to the SMTP server. | ||
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6.5.4SCAN TO FAX Error Messages
This section explains the SCAN TO FAX error messages, along with possible causes and remedies.
| Message |
| Cause |
| Remedy |
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| • Connection to the SMTP |
| Contact the System |
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| server cannot be established. |
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| Cannot connect to the |
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| Administrator to make sure that | |
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| • The connection has timed out |
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| the SMTP server is connected | ||
| SMTP Server. |
| from the network socket |
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| to the network properly, and is | ||
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| timeout setting in the |
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| accepting connections. | |
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| Configuration servlet. |
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| • If you are not using public |
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| credentials, make sure that |
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| you enter the correct SMTP |
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| authentication credentials on |
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| the SMTP Authentication |
| Cannot Authenticate to |
| SMTP authentication is enabled, |
| Password |
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| • If you are using public | ||
| SMTP Server; Invalid |
| and the SMTP authentication |
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| credentials, contact the | ||
| Credentials. |
| credentials used are invalid. |
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| System Administrator to | ||
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| verify the public credentials |
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| configured in the |
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| Configuration servlet. See |
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| Settings,” on p. 97. |
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174 | Authorized Send Installation and Configuration Guide for imageRUNNER Machines |