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HP
M401 manual
Please, tick the box below to download manual:
Contents
Page
Page
Page
Page
Table of contents
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4 Manage and maintain
5 Solve problems
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Page
6 Supplies and accessories
Index
Page
1 Product introduction
Product views
Product back view
Serial number and model number location
LCD control panel
Touchscreen control panel
Page
Touchscreen Home screen
Print product reports
Printer sharing disclaimer
Page
2 Paper tray
Supported paper sizes
Page
Supported paper types
Load the input trays
Page
Page
Load optional Tray
Page
Page
3 Print
Supported printer drivers (Windows)
Page
Change print-jobsettings (Windows)
Page
Change print-jobsettings (Mac OS X)
3.Click the Options & Supplies button
Driver
Print tasks for Windows
Create a printing shortcut (Windows)
Printing Shortcuts
Save As
Automatically print on both sides with Windows
Properties or Preferences button
Finishing
Print on both sides
Manually print on both sides with Windows
Page
Print multiple pages per sheet with Windows
Pages per sheet
Print page borders
Page order
Orientation
Select the page orientation (Windows)
Portrait
Landscape
Rotate by 180 degrees
Select the paper type (Windows)
Paper/Quality
Paper type
More
Print the first or last page on different paper (Windows)
Page
Scale a document to fit page size (Windows)
Effects
Print document on
Create a booklet (Windows)
Page
Print tasks for Mac OS
Manually print on both sides (Mac OS X)
Manual Duplex
Print multiple pages on one sheet of paper (Mac OS X)
Pages per Sheet
Layout Direction
Borders
Select the page orientation (Mac OS X)
Print a cover page (Mac OS X)
Scale a document to fit page size (Mac OS X)
Create a booklet (Mac OS X)
Additional print tasks (Windows)
Save
Close
Print watermarks (Windows)
Watermarks
Edit
Additional print tasks (Mac OS X)
Watermark
Create archival-qualityprints
Use HP ePrint
Set up HP ePrint (touchscreen control panel)
b.Touch the Enable Web Services button
Display
E-Mail
Address
Use AirPrint
Walk-upUSB printing
Page
4 Manage and maintain
Use the HP Reconfiguration Utility to change the product connection
Set up HP Wireless Direct Printing
Use HP Web Services applications
Configure IP network settings
Manually configure IPv4 TCP/IP parameters (LCD control panel)
Manually configure IPv4 TCP/IP parameters (touchscreen control panel)
Rename the product on a network
System
Device Information
Device Status
Apply
Link speed and duplex settings (LCD control panel)
Link speed and duplex settings (touchscreen control panel)
Page
HP Device Toolbox (Windows)
Page
HP Utility for Mac OS
HP Web Jetadmin
Product security features
New Password
Verify password
Economy settings
Set the sleep delay (LCD control panel)
Set the sleep delay (touchscreen control panel)
Set the Auto Power Down delay (LCD control panel)
Set the Auto Power Down delay (touchscreen control panel)
Print when a toner cartridge is at estimated end of life
Enable or disable the At Very Low settings (touchscreen control panel)
Store and recycle supplies
Replacement instructions
Page
Memory
Update the firmware
3.Touch the Install Automatically option
Page
5 Solve problems
Solve problems checklist
Step 3: Check the control panel for error messages
Step 4: Check the paper
Step 5: Check the software
Step 6: Test print functionality
Step 7: Check the toner cartridge
Restore the factory-setdefaults
Control panel help system
Interpret control panel messages
10.x000 Supply Error
49 Error Turn off then on
50.x Fuser Error Turn off then on
51.XX Error Turn off then on
54.XX Error Turn off then on
55.X Error Turn off then on
57 Fan error Turn off then on
59.X Error Turn off then on
79 Error Turn off then on
79 Service error Turn off then on
Black cartridge low
Black cartridge very low
Cleaning
Device error Press [OK]
Door open
Genuine HP supply installed
Install black cartridge
Invalid driver Press [OK]
Jam in <location
Jam in Tray <X> Clear jam and then Press [OK]
Load tray 1 <TYPE>, <SIZE
Load tray 1 PLAIN <SIZE> Cleaning Mode
Load tray <X> Press [OK] for available media
Load tray <X> <TYPE> <SIZE
Manual duplex Load tray <X> Press [OK]
Manual feed <SIZE>, <TYPE> Press [OK] for available media
Memory is low Press [OK]
Misprint Press [OK]
Print failure, press OK. If error repeats, turn off then on
Rear door open
Remove shipping material from toner cartridge
Replace black cartridge
Supplies low
Unexpected size in tray <X> Load <size> Press [OK]
Unsupported black cartridge Press [OK] to continue
Used black cartridge is installed Press [OK] to continue
Paper feeds incorrectly or becomes jammed
Clear jams
Page
Page
Page
Clear a jam in optional Tray
Clear jams from the output bin
Clear a jam in the duplexer area
Clear a jam in the fuser area
Page
Improve print quality
Print the supplies status page (LCD control panel)
Print the supplies status page (touchscreen control panel)
Check the supplies status
Print a cleaning page (LCD control panel)
Print a cleaning page (touchscreen control panel)
Page
Use paper that meets HP specifications
Check the product environment
Check the EconoMode setting
Use the print driver that best meets your printing needs
The product does not print or it prints slowly
The product prints slowly
Solve walk-upUSB printing problems
The file that you want to print is not listed in the USB Flash Drive menu
Solve direct connection problems
Solve wired network problems
The computer is unable to communicate with the product
Run
Ping
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
Solve wireless network problems
Cannot connect more computers to the wireless product
The wireless product loses communication when connected to a
VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Perform a wireless network diagnostic test
●Self Diagnostics
Run Network Test
Reduce interference on a wireless network
Solve product software problems with Windows
Windows
b.Click Devices and Printers
Solve product software problems with Mac OS
A print job was not sent to the product that you wanted
Software troubleshooting
Hardware troubleshooting
You are using a generic print driver when using a USB connection
Format For
Remove software (Windows)
Remove software (Mac OS X)
6 Supplies and accessories
Order parts, accessories, and supplies
HP policy on non-HPsupplies
HP anticounterfeit Web site
Index
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Page
T TCP/IP