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HP LaserJet Pro 400 M401 Printer Series
Models:
M401
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148 pages
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Troubleshooting
Install
Service Restore Defaults
Set the sleep delay
HP Web Jetadmin
Solve wired network problems
Configure IP network settings
Solve problems
Use a printing preset Mac OS
System Setup Self Diagnostics
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HP LaserJet Pro 400 M401 Printer Series
User Guide
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Contents
Laserjet PRO
Page
HP LaserJet Pro 400 M401 Printer Series
Copyright and License
Table of contents
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Manage and maintain
Solve problems
Unsupported black cartridge Press OK to continue
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Index 131
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Product introduction
Product front view
Product views
Serial number and model number location
Product back view
LCD control panel
Control panel layout
Touchscreen control panel
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Touchscreen Home screen
Print product reports from an LCD control panel
Print product reports
Print product reports from a touchscreen control panel
Printer sharing disclaimer
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Paper tray
1Supported paper and print media sizes
Supported paper sizes
Supported paper sizes
Supported paper types
Load Tray
Load the input trays
Pull the tray out of the product Paper tray
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Load optional Tray
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Print
HP PCL 6 driver description
Supported printer drivers Windows
Supported printer drivers Windows
Windows 7 Click Start, and then click Devices and Printers
Change print-job settings Windows
Priority for changing print-job settings
Change the default settings for all print jobs
Click the Device Settings tab
Change the product configuration settings
Change print-job settings Mac OS
Click the Options & Supplies button
Print tasks for Windows
Use a printing shortcut Windows
Click the Printing Shortcuts tab
Create a printing shortcut Windows
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Properties or Preferences button
Automatically print on both sides with Windows
Manually print on both sides with Windows
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Print multiple pages per sheet with Windows
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Select the page orientation Windows
Select the paper type Windows
Print the first or last page on different paper Windows
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Scale a document to fit page size Windows
Create a booklet Windows
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Automatically print on both sides Mac OS
Use a printing preset Mac OS
Create a printing preset Mac OS
Print tasks for Mac OS
Manually print on both sides Mac OS
Print multiple pages on one sheet of paper Mac OS
Select the page orientation Mac OS
Select the paper type Mac OS
Open the Booklet Printing menu
Print a cover page Mac OS
Scale a document to fit page size Mac OS
Create a booklet Mac OS
Select a custom paper size Windows
Cancel a print job Windows
Additional print tasks Windows
Select the paper size Windows
Print watermarks Windows
Select a custom paper size Mac OS
Cancel a print job Mac OS
Additional print tasks Mac OS
Select the paper size Mac OS
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Create archival-quality prints touchscreen control panel
Service Archive Print
Create archival-quality prints
Create archival-quality prints LCD control panel
Use HP ePrint
Set up HP ePrint LCD control panel
Touch the Enable Web Services button
Set up HP ePrint touchscreen control panel
Use AirPrint
Print Documents View and Print Photos Scan to USB Drive
Walk-up USB printing
Print
Manage and maintain
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Set up HP Wireless Direct Printing
Use HP Web Services applications
Use HP Web Services applications LCD control panel
Use HP Web Services applications touchscreen control panel
Configure IP network settings
View or change network settings
Manually configure IPv4 TCP/IP parameters LCD control panel
Rename the product on a network
Link speed and duplex settings
Link speed and duplex settings LCD control panel
Link speed and duplex settings touchscreen control panel
Setting Description 10T Full
Tab or section Description Home tab
HP Device Toolbox Windows
HP Web Services tab
HP Utility features
HP Utility for Mac OS
Open the HP Utility
HP Web Jetadmin
Product security features
Set or change the product password
Lock the product
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System Setup Energy Settings Sleep Delay
Economy settings
Set the sleep delay
Set the sleep delay LCD control panel
System Setup Energy Settings Auto Power Down Wake Events
Set the Auto Power Down delay
Set the sleep delay touchscreen control panel
Set the Auto Power Down delay LCD control panel
Set the Auto Power Down delay touchscreen control panel
Enable or disable the At Very Low settings LCD control panel
Print when a toner cartridge is at estimated end of life
Print when a toner cartridge is at estimated end of life
Store and recycle supplies
Recycle supplies
Toner cartridge storage
Change the toner cartridge
Replacement instructions
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Memory
Service LaserJet Update Check For Updates Now
Update the firmware
Manually update the firmware LCD control panel
Manually update the firmware touchscreen control panel
Update the firmware
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Solve problems
Solve problems checklist
Make sure that the product is set up correctly
Check the cabling or wireless connection
Test print functionality
Check the control panel for error messages
Check the paper
Check the software
Service Restore Defaults
Restore the factory-set defaults
Restore the factory-set defaults LCD control panel
Restore the factory-set defaults touchscreen control panel
Control panel help system
Control panel message types
10.x000 Supply Error
Error Turn off then on
Interpret control panel messages
XX Error Turn off then on
Fuser Error Turn off then on
Fan error Turn off then on
Black cartridge very low
Service error Turn off then on
Cleaning
Black cartridge low
Door open
Device error Press OK
Genuine HP supply installed
Install black cartridge
Load tray 1 TYPE, Size
Load tray 1 Plain Size Cleaning Mode
Jam in location
Jam in Tray X Clear jam and then Press OK
Memory is low Press OK
Load tray X Type Size
Manual duplex Load tray X Press OK
Manual feed SIZE, Type Press OK for available media
Replace black cartridge
Print failure, press OK. If error repeats, turn off then on
Rear door open
Remove shipping material from toner cartridge
Unsupported black cartridge Press OK to continue
Used black cartridge is installed Press OK to continue
Supplies low
Unexpected size in tray X Load size Press OK
Prevent paper jams
Paper feeds incorrectly or becomes jammed
Product does not pick up paper
Product picks up multiple sheets of paper
Clear jams
Jam locations
Clear a jam in Tray
Clear jams
Remove the tray from the product Solve problems
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Clear a jam in optional Tray
Clear a jam in the duplexer area
Clear jams from the output bin
Clear a jam in the fuser area
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Check the paper type setting Windows
Check the paper type setting Mac OS
Improve print quality
Check the supplies status
Check toner cartridge status
Print the supplies status page LCD control panel
Print the supplies status page touchscreen control panel
Service Cleaning
Print a cleaning
Print a cleaning page LCD control panel
Print a cleaning page touchscreen control panel
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Check the paper and printing environment
Check print job settings
Use paper that meets HP specifications
Check the EconoMode setting
HP PCL 6 driver
Use the print driver that best meets your printing needs
Product does not print
Product does not print or it prints slowly
Product prints slowly
File does not print from the USB storage accessory
Solve walk-up USB printing problems
Solve walk-up USB printing problems
Solve direct connection problems
Solve wired network problems
Computer is using the incorrect IP address for the product
Poor physical connection
Computer is unable to communicate with the product
Computer or workstation might be set up incorrectly
Wireless connectivity checklist
Solve wireless network problems
Cannot connect more computers to the wireless product
Wireless product loses communication when connected to a
Network does not appear in the wireless networks list
Wireless network is not functioning
Perform a wireless network diagnostic test
System Setup Self Diagnostics
Reduce interference on a wireless network
Solve product software problems with Windows
Click Settings
Product is in Ready mode, but nothing prints
Click Devices and Printers
Windows
Solve product software problems with Mac OS
Print job was not sent to the product that you wanted
Software troubleshooting
Windows XP
Remove software Windows
Remove software Mac OS
Supplies and accessories
Order parts, accessories, and supplies
HP policy on non-HP supplies
HP anticounterfeit Web site
Index
Model number Locating
Selecting custom sizes Mac Windows Paper type
TCP/IP
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Hewlett-Packard Development Company, L.P
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