Unsupported black cartridge Press OK to continue | HP M401 guide

Install black cartridge	92
Invalid driver Press [OK]	92
Jam in <location>	93
Jam in Tray <X> Clear jam and then Press [OK]	93
Load tray 1 <TYPE>, <SIZE>	93
Load tray 1 PLAIN <SIZE> Cleaning Mode	93
Load tray <X> Press [OK] for available media	93
Load tray <X> <TYPE> <SIZE>	94
Manual duplex Load tray <X> Press [OK]	94
Manual feed <SIZE>, <TYPE> Press [OK] for available media	94
Memory is low Press [OK]	94
Misprint Press [OK]	94
Print failure, press OK. If error repeats, turn off then on	95
Rear door open	95
Remove shipping material from toner cartridge	95
Replace black cartridge	95
Supplies low	96
Unexpected size in tray <X> Load <size> Press [OK]	96
Unsupported black cartridge Press [OK] to continue	96
Used black cartridge is installed Press [OK] to continue	96
Paper feeds incorrectly or becomes jammed	97
The product does not pick up paper	97
The product picks up multiple sheets of paper	97
Prevent paper jams	97
Clear jams	98
Jam locations	98
Clear a jam in Tray 1	98
Clear a jam in Tray 2	100
Clear a jam in optional Tray 3	102
Clear jams from the output bin	103
Clear a jam in the duplexer area	103
Clear a jam in the fuser area	104
Improve print quality	106
Check the paper type setting (Windows)	106
Check the paper type setting (Mac OS X)	106
Check toner cartridge status	107
Print the supplies status page (LCD control panel)	107
Print the supplies status page (touchscreen control panel)	107
Check the supplies status	107
Print a cleaning page	108
Print a cleaning page (LCD control panel)	108

ENWW

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HP M401 manual Unsupported black cartridge Press OK to continue

Contents

Laserjet PRO Page HP LaserJet Pro 400 M401 Printer Series Copyright and License Table of contents Enww Manage and maintain Solve problems Unsupported black cartridge Press OK to continue Enww Index 131 Enww Product introduction Product front view Product views Serial number and model number location Product back view LCD control panel Control panel layout Touchscreen control panel Enww Touchscreen Home screen Print product reports from an LCD control panel Print product reports Print product reports from a touchscreen control panel Printer sharing disclaimer Enww Paper tray 1Supported paper and print media sizes Supported paper sizes Supported paper sizes Supported paper types Load Tray Load the input trays Pull the tray out of the product Paper tray Enww Load optional Tray Enww Enww Print HP PCL 6 driver description Supported printer drivers Windows Supported printer drivers Windows Priority for changing print-job settings Change print-job settings WindowsChange the default settings for all print jobs Windows 7 Click Start, and then click Devices and Printers Click the Device Settings tab Change the product configuration settings Change print-job settings Mac OS Click the Options & Supplies button Print tasks for Windows Use a printing shortcut WindowsClick the Printing Shortcuts tab Create a printing shortcut Windows Enww Properties or Preferences button Automatically print on both sides with Windows Manually print on both sides with Windows Enww Print multiple pages per sheet with Windows Enww Select the page orientation Windows Select the paper type Windows Print the first or last page on different paper Windows Enww Scale a document to fit page size Windows Create a booklet Windows Enww Create a printing preset Mac OS Use a printing preset Mac OSPrint tasks for Mac OS Automatically print on both sides Mac OS Manually print on both sides Mac OS Print multiple pages on one sheet of paper Mac OS Select the page orientation Mac OSSelect the paper type Mac OS Scale a document to fit page size Mac OS Print a cover page Mac OSCreate a booklet Mac OS Open the Booklet Printing menu Additional print tasks Windows Cancel a print job WindowsSelect the paper size Windows Select a custom paper size Windows Print watermarks Windows Additional print tasks Mac OS Cancel a print job Mac OSSelect the paper size Mac OS Select a custom paper size Mac OS Enww Create archival-quality prints Service Archive PrintCreate archival-quality prints LCD control panel Create archival-quality prints touchscreen control panel Use HP ePrint Set up HP ePrint LCD control panel Touch the Enable Web Services button Set up HP ePrint touchscreen control panel Use AirPrint Print Documents View and Print Photos Scan to USB Drive Walk-up USB printing Print Manage and maintain Enww Set up HP Wireless Direct Printing Use HP Web Services applications Use HP Web Services applications LCD control panelUse HP Web Services applications touchscreen control panel Configure IP network settings View or change network settingsManually configure IPv4 TCP/IP parameters LCD control panel Rename the product on a network Link speed and duplex settings Link speed and duplex settings LCD control panelLink speed and duplex settings touchscreen control panel Setting Description 10T Full Tab or section Description Home tab HP Device Toolbox Windows HP Web Services tab HP Utility features HP Utility for Mac OSOpen the HP Utility HP Web Jetadmin Product security features Set or change the product passwordLock the product Enww Set the sleep delay Economy settingsSet the sleep delay LCD control panel System Setup Energy Settings Sleep Delay Set the sleep delay touchscreen control panel Set the Auto Power Down delaySet the Auto Power Down delay LCD control panel System Setup Energy Settings Auto Power Down Wake Events Set the Auto Power Down delay touchscreen control panel Enable or disable the At Very Low settings LCD control panel Print when a toner cartridge is at estimated end of life Print when a toner cartridge is at estimated end of life Store and recycle supplies Recycle suppliesToner cartridge storage Change the toner cartridge Replacement instructions Enww Memory Manually update the firmware LCD control panel Update the firmwareManually update the firmware touchscreen control panel Service LaserJet Update Check For Updates Now Update the firmware Enww Solve problems Solve problems checklist Make sure that the product is set up correctlyCheck the cabling or wireless connection Check the paper Check the control panel for error messagesCheck the software Test print functionality Restore the factory-set defaults LCD control panel Restore the factory-set defaultsRestore the factory-set defaults touchscreen control panel Service Restore Defaults Control panel help system Error Turn off then on 10.x000 Supply ErrorInterpret control panel messages Control panel message types XX Error Turn off then on Fuser Error Turn off then on Fan error Turn off then on Cleaning Service error Turn off then onBlack cartridge low Black cartridge very low Genuine HP supply installed Device error Press OKInstall black cartridge Door open Jam in location Load tray 1 Plain Size Cleaning ModeJam in Tray X Clear jam and then Press OK Load tray 1 TYPE, Size Manual duplex Load tray X Press OK Load tray X Type SizeManual feed SIZE, Type Press OK for available media Memory is low Press OK Rear door open Print failure, press OK. If error repeats, turn off then onRemove shipping material from toner cartridge Replace black cartridge Supplies low Used black cartridge is installed Press OK to continueUnexpected size in tray X Load size Press OK Unsupported black cartridge Press OK to continue Product does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jams Clear jams Jam locationsClear a jam in Tray Clear jams Remove the tray from the product Solve problems Enww Clear a jam in optional Tray Clear a jam in the duplexer area Clear jams from the output bin Clear a jam in the fuser area Enww Check the paper type setting Windows Check the paper type setting Mac OSImprove print quality Print the supplies status page LCD control panel Check toner cartridge statusPrint the supplies status page touchscreen control panel Check the supplies status Print a cleaning page LCD control panel Print a cleaningPrint a cleaning page touchscreen control panel Service Cleaning Enww Use paper that meets HP specifications Check print job settingsCheck the EconoMode setting Check the paper and printing environment HP PCL 6 driver Use the print driver that best meets your printing needs Product does not print Product does not print or it prints slowly Product prints slowly File does not print from the USB storage accessory Solve walk-up USB printing problems Solve walk-up USB printing problems Solve direct connection problems Solve wired network problems Computer is using the incorrect IP address for the productPoor physical connection Computer is unable to communicate with the product Computer or workstation might be set up incorrectly Wireless connectivity checklist Solve wireless network problems Cannot connect more computers to the wireless product Wireless product loses communication when connected to aNetwork does not appear in the wireless networks list Wireless network is not functioning Perform a wireless network diagnostic testSystem Setup Self Diagnostics Reduce interference on a wireless network Solve product software problems with Windows Click SettingsProduct is in Ready mode, but nothing prints Click Devices and Printers Windows Solve product software problems with Mac OS Print job was not sent to the product that you wanted Software troubleshooting Windows XP Remove software Windows Remove software Mac OS Supplies and accessories Order parts, accessories, and supplies HP policy on non-HP suppliesHP anticounterfeit Web site Index Model number Locating Selecting custom sizes Mac Windows Paper type TCP/IP Page Hewlett-Packard Development Company, L.P