Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
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|
Power On Issue | Page 192 |
No Display Issue | Page 193 |
|
|
Random Loss of BIOS Settings | Page 194 |
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|
LCD Failure | Page 195 |
|
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Internal Keyboard Failure | Page 196 |
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TouchPad Failure | Page 197 |
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Internal Speaker Failure | Page 198 |
|
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Internal Microphone Failure | Page 199 |
|
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HDD Failure | Page 200 |
|
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USB (Right side) Failure | Page 201 |
|
|
Other Functions Failure | Page 201 |
|
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Motherboard CMOS discharge | Page 201 |
|
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Intermittent Failures | Page 201 |
|
|
Undermined Failures | Page 202 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 265.
Chapter 4 | 191 |