Acer AS8950G manual Introduction, Common Problems

Troubleshooting

Introduction

This chapter contains information about troubleshooting common problems associated with the notebook.

General Information

The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described.

NOTE: NOTE:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain as much detailed information as possible about the problem.

2.If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem.

3.Use Table 4-1 with the verified symptom to determine the solution.

Table 4-1. Common Problems

Symptoms (Verified)

Power On Issues

No Display Issues

LCD Failure

Keyboard Failure

Touchpad Failure

Internal Speaker Failure

Microphone Failure

USB Failure

Other Functions Failure

Intermittent Problems

Undetermined Problems

4. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting 4-3