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Online Support Information
Introduction
This section describes online technical support services available to help users repair their Acer Systems.
For distributors, dealers, ASP or TPM, refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer’s Notebook, Desktop and Server models including:
Service guides for all models
BIOS updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW) Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and
We are always looking for ways to optimize and improve our services, so do not hesitate to direct any suggestions or comments to us.
Online Support Information |