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Acer AS8950G manual Other Functions Failure

Models: AS8950G

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Other Functions Failure

1.Check if drives are functioning correctly.

2.Check if external modules are functioning correctly.

3.Change mainboard to check if current one is defective.

4-14	Troubleshooting

Image 158

Acer AS8950G manual Other Functions Failure

Contents

Serviceguide Revision History General information /TPH15spoolM programPage Chapter System Utilities Machine Maintenance Procedures Troubleshooting FRU Field Replaceable Unit List Page Chapter Features Page Page Features Privacy Control Audio SubsystemGraphics AMD Radeon HD 6850MWebcam Optical Media DriveCommunication BD-R DLPorts Dimension and WeightPower Adapter and Battery Environment WarrantySpecial Keys and Controls Optional Items Software Web links and utilities Top View Top View Icon DescriptionController Communication Hardware Specifications and Configurations Media Console Media Console Icon Description MovieClosed Front View Closed Front View Icon DescriptionRear View Left View Left View Icon DescriptionLeft View Icon Description Right View Right View Icon DescriptionBase View Base View Icon DescriptionTouchpad Basics Touchpad Function Main TouchPad Left Button Right ButtonLock Keys Using the KeyboardDesired access Num Lock on Num Lock off Embedded Numeric KeypadFunctions supported by Windows XP Windows Keys10. Windows Keys Hot Keys 11. Keyboard Hot KeysKeyboard Hot Keys System Block Diagram 11. System Block DiagramSpecification Tables Computer specifications Metric ImperialSystem Board Major Chips Specification Processor SpecificationCPU FSB DMI/QBIPage Slot 1 MB Slot 2 MB Slot 3MB Slot 4MB Total Memory Video Interface SpecificationBios W25X16AVSSIG W25Q32BVSSIGLSO/TCO LAN Interface SpecificationKeyboard Specification Hard Disk Drive AVL components Specification WD5000BPVT WD6400BPVT WD7500BPVT MK7559GSXPGT32N GT34N Super-Multi Drive SpecificationHlds DVDDVD+R, DVD+R DL, DVD+RW DVD-RAM4.7GB UJ8A0DVD-VIDEO, DVD-ROM DVD-R4.7GB, DVD-R DL DVD-RAM BDC-TD03RS DVR-TD10RSCD-ROM BD9Specification CD-ROM DVD-ROM PldsDS-8A5SH DVD-RW, DVD+RW, DVD-R 4.7GBD Drive Items Specifications UJ141ALItems Specifications BD-ROM, BD-ROM DL, BD-R, BD-R DL, BD-RE, BD-RE DL DS-4E1SDVD+RW 4.7G, DVD+R, DVD+R DL, DVD-R DL, DVD-RAM CHI MEI LED SpecificationLCD Inverter not available with this model Specification Graphics Controller Specification ATICamera Specification Bluetooth Interface SpecificationsBluetooth Module Specifications JST SM08B Surs TF JST SM06B-XSRK-ETBMini Card Specification 3G Card not available in this model SpecificationAudio Codec and Amplifier Specification PCI-E Audio Interface SpecificationWireless Module 802.11b/g/n Specification Hdmi Port Specification Battery SpecificationUSB Port Specification VramCard Reader Specification AC Adapter SpecificationSystem Power Management Specification QFNSpecification System LED Indicator Specification System DMA Specification Legacy Mode Power ManagementSystem Interrupt Specification Hardware IRQ System Function Hardware Specifications and Configurations CF8-CFF E000-EFFFSystem Utilities Bios Setup Utility Bios Setup Utility Navigating the Bios UtilityBios Information Parameter Description InformationUuid Bios Main Parameter Description Format/Option MainD2D Bios Security Parameter Description Option SecuritySetting a Password Removing a PasswordChanging a Password Setup NoticeSetup Warning Invalid Password Boot 10. Bios BootExit Exit Parameters DescriptionBios Flash Utilities 12. Bios Boot DOS Flash Utility13. DOS Flash Process WinFlash Utility 15. InsydeFlashRemove HDD/BIOS Password Utilities Example UnlockHD18. Unlock Password Removing Bios Passwords MethodUsing DMITools Miscellaneous Tools22. Asset Tag Menu Item 24. Serial Number Menu Item 26. Exit Menu Item Using the LAN MAC Eeprom Utility System Utilities Machine Maintenance Procedures Page Page Page Introduction ToolsScrew Table ScrewsPCH Maintenance FlowchartWlan Dimm CPUGetting Started AC Adapter OutletBattery Pack Removal Battery Pack InstallationDummy Card Installation Dummy Card RemovalBase Door Installation Base Door RemovalHDD Hard Disk Drive Module Removal Lower Cover Overview with Base Door RemovedHDD Module Installation Dimm Module Installation Dimm Dual In-line Memory Module Module RemovalWlan Wireless Local Area Network Module Removal Wlan Module InstallationSlave HDD Door Installation Slave HDD Door RemovalSlave HDD Module Installation Slave HDD Module RemovalODD Optical Disk Drive Module Removal 12. ODD Module in Lower CoverODD Module Installation Keyboard Removal 14. Lower Cover Screws15. Keyboard Frame Keyboard Installation 17. Keyboard ModuleMachine Maintenance Procedures LCD Liquid Crystal Display Module Removal 19. Wlan Module Cables21. LCD Module Cables LCD Module Installation Upper Cover Removal 23. Upper Cover CablesUpper Cover Installation Microphone Module Removal 25. Overview of Upper Cover Modules and CablesMicrophone Module Installation Bluetooth Module Removal Bluetooth Module InstallationTouchpad Board Removal 28. Touchpad Board and Module CablesTouchpad Board Installation Finger Print Module Installation Fingerprint Module RemovalLAN Module Removal 31. Lower Cover with ModulesLAN Module Installation CCA B USB Module InstallationUSB Module Removal 34. Mainboard Connectors Top Mainboard Removal35. Mainboard Connectors Bottom Mainboard Installation Speaker and Subwoofer Assembly Removal Speaker and Subwoofer Assembly InstallationRTC Battery Removal 38. Mainboard bottom OverviewRTC Battery Installation Thermal Module Removal 40. Thermal ModuleThermal Module Installation 41. Applying Grease to CPUPage CPU Installation CPU RemovalPCH Heatsink Removal 43. PCH HeatsinkPCH Heatsink Installation 44. Mainboard RecyclingLCD Module Removal and Installation Instructions Troubleshooting Intermittent Problems Undetermined Problems Post Codes Common Problems Power On Issues Computer Shuts Down IntermittentlyNo Display Issues No Post or VideoAbnormal Video LCD Failure LCD FailureKeyboard Failure Keyboard FailureTouchpad Failure Touchpad FailureSound Problems Internal Speaker FailureTroubleshooting Microphone Failure Microphone FailureUSB Failure USB FailureOther Functions Failure Intermittent Problems Undetermined ProblemsPost Code Range Phase Post CodesPeiswitchstack PEI Peicpuhtreset PEIIsis Peimemoryinstall PEI Peienterrecoverymo PEITfound Peirecoveryloadfile PEI Peirecoverymediafo PEIUND Peirecoverymediano PEI Done Peirecoverystartfla PEIBDS Phase Post Code Table Phase Post Code DescriptionBDS Phase Post Code Table Functionality Name Description Bdsenterboot BDS AllbootoptionTselection Bdsentersetup BDS Manager Bdsbootdevice BDSAcpi Functions Post Code Table SMM Functions Post Code Table Page Jumper and Connector Locations Page Mainboard Jumper and Connector Locations VGA Conn USB 3.0 Conn PJ1 Battery ConnWifi Conn FAN ConnSteps for Clearing Bios Password Check Clearing Password Check and Bios RecoveryClearing Password Check Bios Recovery Hot key Bios Recovery by Crisis DiskBios Recovery Boot Block Clear Cmos JumperSteps for Bios Recovery from USB Storage Jumper and Connector Locations FRU Field Replaceable Unit List Exploded Diagrams FRU List Screw List FRU Field Replaceable Unit List Exploded Diagrams KB Cover SUB AssyLAN/B Assy Bluetooth ModuleBluetooth Cable USB/B AssyLCD Assembly Exploded Diagram 86.A08V7.004 FRU List Category Description BatteryFRU List AdapterCable CASE/COVER/BRACKET Assembly Dummy Card 2ND HDD Door for EmptyFP Bracker CPU/PROCESSORBD Combo Drive Sata ODD Bezel SUPER-MULTIODD Bracket HDD/HARD Disk Drive ODD Bezel Blue RAYBD RW Drive HDD 8MB LF F/WGJ001JSata 8MB LF F/W0001SDM1 3265GSXSATA8MBLFF/WGJ001JWD6400BPVT-22HXZT1, ML375M Sata 8MB Sata 8MB LF+HF F/WGNDD3J HDD Connector CableLF F/WGJ001J LF F/WGJ002JFRU List Category Description Memory LCD ModuleMainboard Miscellaneous HeatsinkSpeaker Screw Screw ListScrew List FRU Field Replaceable Unit List Model Definition and Configuration AS8950G AS8950G RO, DescriptionW7HP64ASWW1 MC W7HP64ASES1 MCV3J W7HP64ASDK2 MCW7HP64EMASPH1 MC W7HP64EMASTR1 MCW7HP64RUASRU1 MC W7HP64ASIT1 MC W7UT64EMASPH1 MCW7HP64ASGR1 MC AAP AU/NZW7HP64EMASZA2 MC LX.RCN02.009 AS8950G-2638G1.5TWnss NLED18.4WUXGAGL W7UT64ASWW1 MCCPU, LCD AS8950G-263161.5T LX.RCN02.023 Ci72630QM AS8950G-2638G1.5T LX.RCN02.003 Ci72630QM Whistlerpro VGA Chip, VramGranvilepro 2G-DDR3 AS8950G-2634G LX.RCR02.002 Memory 1 SO4GBIII10SO2GBIII10 SO4GBIII10 SO2GBIII10AS8950G-2638G1 LX.RCN02.005 Memory 3 5TBnss AS8950G-2638G1 LX.RCN02.020 LX.RCN02.005 LX.RCN02.021 HDD 1 HDD 1 LX.RCR02.010 N750GB5.4KS 5TBnss AS8950G-2728G1 NBDRW4XS ODD, Wireless LANNBDCB4XS NSM8XSAS8950G-2636G1 LX.RCN02.013 Bluetooth, NB Chipset LX.RCR02.010 HM65 AS8950G-2728G1.5TMnss Model Definition and Configuration Test Compatible Components Microsoft Windows 7 Environment Test Test Compatible Components 2nd HDD Microsoft Windows 7 Environment TestTest Compatible Components Adapter Camera BluetoothAudio Codec ODM SC, XD ChiconyCard Reader IntelHDD Finger PrintEgis LF+HF F/WGNDD3JML320M,WD Sata 8MB LF 60002005 N320GB5.4KS HDD Hgst 2.5 5400rpm 320GB KH.32007.008 LCD KeyboardLAN MEMNB Chipset Philips ODDSony NBDCB4XS ODD Panasonic BD ComboSB Chipset USB Controller TV AntennaTV Tuner VGA ChipPifa WiFi AntennaWireless LAN WNCOnline Support Information Introduction Online Support Information Online Support Information