Online Support Information | Acer AS8950G guide

CHAPTER 9

Online Support Information

Image 239

Acer AS8950G manual Online Support Information

Contents

Serviceguide Revision History /TPH15spoolM program General informationPage Chapter System Utilities Machine Maintenance Procedures Troubleshooting FRU Field Replaceable Unit List Page Chapter Features Page Page Features AMD Radeon HD 6850M Audio SubsystemGraphics Privacy Control BD-R DL Optical Media DriveCommunication Webcam Ports Dimension and WeightPower Adapter and Battery Environment WarrantySpecial Keys and Controls Optional Items Software Web links and utilities Top View Icon Description Top View Controller Communication Hardware Specifications and Configurations Media Console Icon Description Movie Media Console Closed Front View Icon Description Closed Front View Rear View Left View Icon Description Left View Left View Icon Description Right View Icon Description Right View Base View Icon Description Base View Touchpad Function Main TouchPad Left Button Right Button Touchpad Basics Embedded Numeric Keypad Using the KeyboardDesired access Num Lock on Num Lock off Lock Keys Functions supported by Windows XP Windows Keys10. Windows Keys 11. Keyboard Hot Keys Hot Keys Keyboard Hot Keys 11. System Block Diagram System Block Diagram Computer specifications Metric Imperial Specification Tables Processor Specification System Board Major Chips Specification FSB DMI/QBI CPUPage W25X16AVSSIG W25Q32BVSSIG Video Interface SpecificationBios Slot 1 MB Slot 2 MB Slot 3MB Slot 4MB Total Memory LSO/TCO LAN Interface SpecificationKeyboard Specification Hard Disk Drive AVL components Specification WD5000BPVT MK7559GSXP WD6400BPVT WD7500BPVT DVD Super-Multi Drive SpecificationHlds GT32N GT34N DVD+R, DVD+R DL, DVD+RW DVD-RAM4.7GB UJ8A0DVD-VIDEO, DVD-ROM DVD-R4.7GB, DVD-R DL BD9 BDC-TD03RS DVR-TD10RSCD-ROM DVD-RAM Specification DVD-RW, DVD+RW, DVD-R 4.7G PldsDS-8A5SH CD-ROM DVD-ROM UJ141AL BD Drive Items Specifications Items Specifications BD-ROM, BD-ROM DL, BD-R, BD-R DL, BD-RE, BD-RE DL DS-4E1SDVD+RW 4.7G, DVD+R, DVD+R DL, DVD-R DL, DVD-RAM CHI MEI LED SpecificationLCD Inverter not available with this model Specification ATI Graphics Controller Specification JST SM08B Surs TF JST SM06B-XSRK-ETB Bluetooth Interface SpecificationsBluetooth Module Specifications Camera Specification 3G Card not available in this model Specification Mini Card Specification Audio Codec and Amplifier Specification PCI-E Audio Interface SpecificationWireless Module 802.11b/g/n Specification Vram Battery SpecificationUSB Port Specification Hdmi Port Specification QFN AC Adapter SpecificationSystem Power Management Specification Card Reader Specification Specification System DMA Specification Legacy Mode Power Management System LED Indicator Specification System Interrupt Specification Hardware IRQ System Function Hardware Specifications and Configurations E000-EFFF CF8-CFF System Utilities Bios Setup Utility Navigating the Bios Utility Bios Setup Utility Information Bios Information Parameter Description Uuid Main Bios Main Parameter Description Format/Option D2D Security Bios Security Parameter Description Option Removing a Password Setting a Password Setup Notice Changing a Password Setup Warning Invalid Password 10. Bios Boot Boot Exit Parameters Description Exit Bios Flash Utilities DOS Flash Utility 12. Bios Boot 13. DOS Flash Process 15. InsydeFlash WinFlash Utility Example UnlockHD Remove HDD/BIOS Password Utilities 18. Unlock Password Method Removing Bios Passwords Miscellaneous Tools Using DMITools 22. Asset Tag Menu Item 24. Serial Number Menu Item 26. Exit Menu Item Using the LAN MAC Eeprom Utility System Utilities Machine Maintenance Procedures Page Page Page Tools Introduction Screws Screw Table CPU Maintenance FlowchartWlan Dimm PCH AC Adapter Outlet Getting Started Battery Pack Installation Battery Pack Removal Dummy Card Removal Dummy Card Installation Base Door Removal Base Door Installation Lower Cover Overview with Base Door Removed HDD Hard Disk Drive Module Removal HDD Module Installation Dimm Dual In-line Memory Module Module Removal Dimm Module Installation Wlan Module Installation Wlan Wireless Local Area Network Module Removal Slave HDD Door Removal Slave HDD Door Installation Slave HDD Module Removal Slave HDD Module Installation 12. ODD Module in Lower Cover ODD Optical Disk Drive Module Removal ODD Module Installation 14. Lower Cover Screws Keyboard Removal 15. Keyboard Frame 17. Keyboard Module Keyboard Installation Machine Maintenance Procedures 19. Wlan Module Cables LCD Liquid Crystal Display Module Removal 21. LCD Module Cables LCD Module Installation 23. Upper Cover Cables Upper Cover Removal Upper Cover Installation 25. Overview of Upper Cover Modules and Cables Microphone Module Removal Microphone Module Installation Bluetooth Module Installation Bluetooth Module Removal 28. Touchpad Board and Module Cables Touchpad Board Removal Touchpad Board Installation Fingerprint Module Removal Finger Print Module Installation 31. Lower Cover with Modules LAN Module Removal LAN Module Installation CCA B USB Module InstallationUSB Module Removal Mainboard Removal 34. Mainboard Connectors Top 35. Mainboard Connectors Bottom Mainboard Installation Speaker and Subwoofer Assembly Installation Speaker and Subwoofer Assembly Removal 38. Mainboard bottom Overview RTC Battery Removal RTC Battery Installation 40. Thermal Module Thermal Module Removal 41. Applying Grease to CPU Thermal Module InstallationPage CPU Removal CPU Installation 43. PCH Heatsink PCH Heatsink Removal 44. Mainboard Recycling PCH Heatsink Installation LCD Module Removal and Installation Instructions Troubleshooting Intermittent Problems Undetermined Problems Post Codes Common Problems Computer Shuts Down Intermittently Power On Issues No Post or Video No Display Issues Abnormal Video LCD Failure LCD Failure Keyboard Failure Keyboard Failure Touchpad Failure Touchpad Failure Internal Speaker Failure Sound Problems Troubleshooting Microphone Failure Microphone Failure USB Failure USB Failure Other Functions Failure Undetermined Problems Intermittent Problems Post Codes Post Code Range Phase Peienterrecoverymo PEI Peicpuhtreset PEIIsis Peimemoryinstall PEI Peiswitchstack PEI Done Peirecoverystartfla PEI Peirecoverymediafo PEIUND Peirecoverymediano PEI Tfound Peirecoveryloadfile PEI Phase Post Code Description BDS Phase Post Code Table BDS Phase Post Code Table Functionality Name Description Manager Bdsbootdevice BDS AllbootoptionTselection Bdsentersetup BDS Bdsenterboot BDS Acpi Functions Post Code Table SMM Functions Post Code Table Page Jumper and Connector Locations Page Mainboard Jumper and Connector Locations FAN Conn USB 3.0 Conn PJ1 Battery ConnWifi Conn VGA Conn Steps for Clearing Bios Password Check Clearing Password Check and Bios RecoveryClearing Password Check Clear Cmos Jumper Bios Recovery by Crisis DiskBios Recovery Boot Block Bios Recovery Hot key Steps for Bios Recovery from USB Storage Jumper and Connector Locations FRU Field Replaceable Unit List Exploded Diagrams FRU List Screw List FRU Field Replaceable Unit List KB Cover SUB Assy Exploded Diagrams USB/B Assy Bluetooth ModuleBluetooth Cable LAN/B Assy LCD Assembly Exploded Diagram 86.A08V7.004 Adapter BatteryFRU List FRU List Category Description Cable CASE/COVER/BRACKET Assembly CPU/PROCESSOR 2ND HDD Door for EmptyFP Bracker Dummy Card BD Combo Drive Sata ODD Bezel SUPER-MULTIODD Bracket HDD/HARD Disk Drive ODD Bezel Blue RAYBD RW Drive 3265GSXSATA8MBLFF/WGJ001J 8MB LF F/WGJ001JSata 8MB LF F/W0001SDM1 HDD LF F/WGJ002J Sata 8MB LF+HF F/WGNDD3J HDD Connector CableLF F/WGJ001J WD6400BPVT-22HXZT1, ML375M Sata 8MB FRU List Category Description Memory LCD ModuleMainboard Miscellaneous HeatsinkSpeaker Screw Screw ListScrew List FRU Field Replaceable Unit List Model Definition and Configuration AS8950G RO, Description AS8950G W7HP64ASDK2 MC W7HP64ASES1 MCV3J W7HP64ASWW1 MC W7HP64EMASPH1 MC W7HP64EMASTR1 MCW7HP64RUASRU1 MC AAP AU/NZ W7UT64EMASPH1 MCW7HP64ASGR1 MC W7HP64ASIT1 MC W7HP64EMASZA2 MC LX.RCN02.009 AS8950G-2638G1.5TWnss NLED18.4WUXGAGL W7UT64ASWW1 MCCPU, LCD AS8950G-263161.5T LX.RCN02.023 Ci72630QM AS8950G-2638G1.5T LX.RCN02.003 Ci72630QM Whistlerpro VGA Chip, VramGranvilepro 2G-DDR3 AS8950G-2634G LX.RCR02.002 SO4GBIII10 Memory 1 SO4GBIII10 SO2GBIII10 SO2GBIII10 AS8950G-2638G1 LX.RCN02.005 Memory 3 5TBnss AS8950G-2638G1 LX.RCN02.020 LX.RCN02.005 LX.RCN02.021 HDD 1 HDD 1 LX.RCR02.010 N750GB5.4KS 5TBnss AS8950G-2728G1 NSM8XS ODD, Wireless LANNBDCB4XS NBDRW4XS AS8950G-2636G1 LX.RCN02.013 Bluetooth, NB Chipset LX.RCR02.010 HM65 AS8950G-2728G1.5TMnss Model Definition and Configuration Test Compatible Components Microsoft Windows 7 Environment Test Test Compatible Components 2nd HDD Microsoft Windows 7 Environment TestTest Compatible Components Adapter Camera BluetoothAudio Codec Intel ChiconyCard Reader ODM SC, XD LF+HF F/WGNDD3J Finger PrintEgis HDD ML320M,WD Sata 8MB LF 60002005 N320GB5.4KS HDD Hgst 2.5 5400rpm 320GB KH.32007.008 MEM KeyboardLAN LCD NB Chipset NBDCB4XS ODD Panasonic BD Combo ODDSony Philips SB Chipset VGA Chip TV AntennaTV Tuner USB Controller WNC WiFi AntennaWireless LAN Pifa Online Support Information Introduction Online Support Information Online Support Information