Acer ENTJ78, ENTJ77, ENTJ75, ENTJ76 manual Intermittent problems, 132

Models: ENTJ78 ENTJ77 ENTJ76 ENTJ75

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CHAPTER 4: Troubleshooting

Intermittent problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect. These reasons include: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

To analyze an intermittent problem:

1Run the advanced diagnostic test for the system board in loop mode at least ten times.

If any error is detected, replace the FRU.

If no error is detected, do not replace any FRU.

2Rerun the test to verify that there are no more errors.

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Page 138
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Acer ENTJ78, ENTJ77, ENTJ75, ENTJ76 manual Intermittent problems, 132