MERLIN LEGEND Communications System Release 7.0 | Issue 1 |
Pocket Reference | April 1999 |
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Release 5.0 Enhancements (June 1997) | 11 |
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Release 5.0 Enhancements (June 1997)
Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed below.
■Computer Telephony Integration (CTI)
Beginning with Release 5.0, a PassageWay®Telephony
Services CTI link from the MERLIN LEGEND Communications System to a LAN server running Novell®NetWare®software allows Lucent
NOTES:
•The NetWare server software version must be 3.12, 4.1, or 4.11.
•The 008 MLX and 408 MLX modules must have a firmware vintage other than 29. If the module has firmware 29, programming a CTI link on the module is prevented. An earlier or later vintage firmware is supported.
■Basic Call Control
A CTI link application on a user’s computer can assume basic call control of the user’s analog multiline or MLX telephone’s SA buttons. Basic call control includes:
—Answering calls arriving on an SA button.
—Making calls from an SA button.
—Hanging up calls.
—Holding and retrieving a call on hold at the user’s extension.
NOTE:
Transfer and
■Screen Pop
Screen pop occurs when the calling number, called number, or other
Screen pop can occur on incoming calls from the following sources: