0C03 ALL TTRs UNAVAILABLE:

MERLIN LEGEND Communications System Release 7.0

Issue 1

Pocket Reference 555-670-116

 

April 1999

 

 

 

 

Reference Documents

 

113

 

 

 

 

 

 

Technical Addendum

 

 

Maintenance Error Codes—Continued

 

 

 

 

 

 

Error

 

 

 

Code Description

Action

 

0405 ABK FAULTY CARD:

Unknown cause of a bad card.

Reset card and retry. If problem persists, try another card. If still not working, replace processor module.

0801

CTI LINK DELETED:

Check that the following are

and

A board renumber or slot restore

true:

1C07

moved the CTI link to an

The system is in Hybrid/

and

unacceptable port and the system

PBX mode.

The link is on an 008 MLX

5801

has removed the link.

 

or 408 MLX board.

 

 

 

 

The MLX board firmware

 

 

vintage is not 29.

 

 

The extension is not an

 

 

operator position.

 

 

An MLX telephone is not

 

 

connected to that port.

 

 

Board renumber has not

 

 

moved the MLX extension

 

 

to the system programming

 

 

port.

0C01

NO I-VMS PORT IN SERV: None

 

vms machine may be down.

 

0C02 DID INTERDIGIT

TIMEOUT:

Noisy line or central office problem.

None; if problem persists, check DID line and inform Central Office, if necessary.

0C03 ALL TTRs UNAVAILABLE:

System needed to use a TTR, but one was not available for any and all reasons including: in use, not physically present, out of service.

Check count and first and last occurrences to determine if error occurs too frequently. If so, check to see if you can add TTRs to the system.

If prompt out of queue is active, shorten the delay announcement message length. If prompt out of queue feature and secondary announcement(s) are active, increase the interval between the announcements.

If you reprogram the delay announcement device, recheck it to verify that the problem no longer exists.

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Lucent Technologies 555-670-116 Technical Addendum, Maintenance Error Codes-Continued, 0C03 ALL TTRs UNAVAILABLE, Issue